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Reviews of Family Hotel Diana 1 stars

15 Zahari Zograf Str., Vitosha District, 1415 Sofia, Bulgaria

#14 of 185 hotels in Sofia

Guests' Choice

Review score

Based on 67 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.3

  • Value for money

    9.0

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 25 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The host should put some slippers convenient for the shower they have.

    We liked the location, clean air and from our room a great view on the city. It was warm in the room and clean. Maybe the host should put some plastic slippers for the bathroom because of the shower, but all in all, we were very pleased with everything.

    Stayed in December 2023

  • Reviewed: 21 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night

    We stayed only one night, so I can't say much, but even so, I can say that the rooms were nice and very large which could accommodate more people than the room was made for. We also enjoyed the view from the balcony.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    10
    Clean, fresh and good value of money
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    nothing i can say.

    clean and fresh. Good host. location is close to link road and shopping malls. public parking is just outside hotel wall and usually you get the parking easily.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Lovely little hotel with friendly/helpful staff!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was good.

    Bed was so comfortable! We arrived late and checked out early to catch a flight but the little time we spent there was good. Very clean with a lovely helpful lady on reception. Small balcony and spacious double room! Would return. Parking right outside the premises.

    Stayed in August 2023

  • Reviewed: 30 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel for one star.

    Stayed in July 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Restaurant has been closed since COVID and not likely to reopen anytime soon. They should update their profile to avoid misleading people. Beware - this establishment does not take credit cards. Cash only. There is an ATM nearby.

    Lovely room with a spectacular view over Sophia.

    Stayed in June 2023

  • Reviewed: 24 April 2023

    10
    2nd time we’ve stayed Lovely staff
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location and on site parking

    Stayed in April 2023

  • Reviewed: 9 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Very clean, big space. We came at midnight because of trafic jam but Tanya waited us. she is very friendly and nice

    Stayed in April 2023

  • Reviewed: 12 December 2022

    9.0
    Nice clean hotel.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant as advertised. No facility to pay by card, easily solved by a cash machine at the bank close by.

    Clean warm rooms and bathroom.

    Stayed in November 2022

  • Reviewed: 15 October 2022

    9.0
    Superb
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near the hotel are so many homeless dogs, you need to be cearful if you enter the hotel in night shift. If you come with taxi it's not problem, if you come with public transport (night shift) the closest bus station is 200 m.and you need to be cearful.

    Stayed in October 2022

  • Reviewed: 24 September 2022

    10
    Great experience
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was clean big and comfortable. We even had a balcony. Everyone is very helpful. If you don't have a car, you might need to use taxi to get there. In the morning we wanted to get to subway but something was wrong and taxis were not coming so the owner of tha place drove us there, it was extremely sweet. 10/10 recommended. Just keep in mind you might have to pay in cash

    Stayed in September 2022

  • Reviewed: 21 September 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    I really enjoyed my stay at Hotel Diana. Room was clean and comfortable with a great view of the mountain. Is quiet and close to transport, there is also parking available. The receptionist was very helpful and easy to talk to with a positive attitude and smile. Overall very happy with the hotel, location and staff and would love to stay again in the future.

    Stayed in September 2022

  • Reviewed: 5 August 2022

    10
    Great hotel in sofia
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    First, they saved us. We ordered other room and the host did not show up, and we looked for a room in 9 pm. When we arrived to the hotel they were extermly friendly and improved our day significally. We used the hotel for our stay in Sofia. We had a car and there is free parking of the hotel and near the hotel. There are several big supermarkets near by (like 1km), one of them was opened till midnight. To get to the city we took the car to James Bourchier park and ride. We left the car there and took the metro. This was very convinent. The paradise mall is also very close. We got two rooms in the hotel, they were good and very clean. Thanks

    Stayed in August 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Not my case, but is far away from the city center

    Room was huge, balcony with a view, confortable bed, table for working, cozy and nice neighbourhood

    Stayed in July 2022

  • Reviewed: 26 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice location Very clean

    Stayed in June 2022

  • Reviewed: 16 June 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice place to place to stay for one night. Room was clean. The mattress is comfortable. Pillows are comfortable as well . Hotel does not have private parking

    Stayed in June 2022

  • Reviewed: 19 May 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean, nice garden, super friendly staff!

    Stayed in May 2022

  • Reviewed: 5 May 2022

    8.0
    A nice and clean place to stay in the hills above Sofia, close to the bus and lift to the Vitosha
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 6 nights

    I recommend to change from cash payment to payment by terminal. Then the hotel can charge those who smoke in the rooms, sine the hotel is non-smoking. It is not possible to air out cigarette smoke by venting the room. Strict rules here would lift the quality of the hotel. In many countries, even Ukraine, there is a warning about smoking about a fee if you do. If someone does this, one deducts money from their card. With only cash payment, this is not possible. And cash payment is expensive for the customer too, from extra fees. Rise the price a little to cost of a payment terminal.

    Very friendly personell and very clean. Nice rooms with great view over Sofia. Very close to the lift and bus to the Vitosha mountain.

    Stayed in April 2022

  • Reviewed: 7 April 2022

    8.0
    Great location and enjoayable stay.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    We arrived out of season and with Covid conditions still prevail so the restaurant was not yet open for beakfast or evening meal. However there are a number of great restaurants nearby so all good.

    All good; very clean and cozy; many thanks for your hospitality.

    Stayed in April 2022

  • Reviewed: 20 July 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was perfect

    Very nice

    Stayed in May 2021

  • Reviewed: 25 June 2021

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Best

    The Best

    Stayed in June 2021

  • Reviewed: 13 April 2023

    7.0
    great views, poor fire safety
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    very poor fire safety in the whole building - no smoke detectors, fire exits etc… and naked wires close to bed at the same time also guests smoke in the “family room” as obvious from the smell

    the family room was huge, could easily fit three more people. Staff was friendly and welcoming and the view of Sofia from the balcony just awesome

    Stayed in February 2023

  • Reviewed: 2 September 2022

    7.0
    Good
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the street, TV has only few channels

    Location

    Stayed in August 2022

  • Reviewed: 23 August 2022

    7.0
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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