Hotel is a bit old, requires some renovation. Food was OK, basic drinks and water should be included in half-board price.

Pools/spa, Staff, Quietness.

Stayed in April 2024

N/A

The hotel is very clean and the staff - very polite. The food was fantastic! The spa pools were with deferent temperatures of the thermal water which suits every taste. Large amount of Spa rooms - herb room, Finland sauna, salt room. ice room, steam room, aroma room, and 2-3 which I don't remember. Suitable for kids - there is a proper pool. I do recommend that hotel and definitely I will come back again!

Stayed in March 2024

The design of the room (they can put some paintings…), it feels like very old hotel, the food is basic.

Spacious, near the wood, good views, big pools, nice personnel.

Stayed in March 2024

Hotel is a little bit old. Food is not matching 😒 5 star hotel. You still can choose some good salads and add a soup 🍲 or meat for dinner. Standard breakfast is served. So even that I am giving 10 points 👉 of the hotel. You received what you are paying 🤩 Good value for the money and really good experience with the Spa and mineral water for your health 😊.

I like almost everything. The Spa is the reason we went there. Hot 🔥 mineral 💧 water. The Spa facilities are very good. They have few inside pools and some outside. It was Winter with cold 🥶 weather but still one of the mini pool with jacuzzi was working 💪 with fresh hot mineral water. It was amazing experience really. Staff was 👍 OK. Reception man was very polite.

Stayed in February 2024

I gifted one weekend trip to a family couple. They said their stay was exceptional from the hotel facilities to the food at breakfast and dinner.

Stayed in February 2024

Very nice stuff!

Stayed in February 2024

No shower screen - the water was splashing everywhere when having a shower.

Everything was perfect - from check in to check out. The food was amazing, the spa was out of this world. The room was clean and the staff was very polite and helpful. Strongly recommend you to book a massage at the wellness centre (ask for Koleto - he is the best therapist ever).

Stayed in January 2024

Maybe having some more people that can speak a little English, but we always understood each other anyways!

Amazing stay, the hotel was spotless and new, the deluxe room was very spacious and perfect for our family. The children indoor play area was amazing.

Stayed in October 2023

massage

pool and kitchen

Stayed in September 2023

The location, the pools, the view from the room, the room, the food - more than expected. Everything was amazing. Clean and calm.

Stayed in August 2023

Unfortunately, the second bed was of poor quality and kids felt uncomfortable to sleep in it. It was hard, wavy and very narrow for 2 people. Another disappointment is smoking in common areas and the worst - at the balconies, when all the smoke is coming to your room and you have nothing to do with it... Just suffocating.

It was a nice stay. The room, food and service were over my expectations. The pools are clean and warm. Kids friendly. The spa is diverse and there always was free space and sunbeds to stay.

Stayed in July 2023

Outdoor pools were under construction when we visited in beginning of July and we could not enjoy them. Bathroom could be renovated. Children club is not good enough for small children - although renovated, there is only one soft play and absolutely no toys, so our 2.5 yo did not have much to play with.

Great customer service, rooms spacious and renovated, quiet and the view was nice. Great food, also the live music at dinner time was very nice. Spa area pretty good and does not feel crowded.

Stayed in July 2023

There is not much to complain in the hotel - it was an amazing stay.

There are a lot of spa facilities. Some were not working (which is understandable as there were not a lot of guest of the time of our arival) , but most of them were. All of them were clean, tidy and spacious.

Stayed in June 2023

The pillows were awful - not acceptable even for a one star hotel. There is more to be done with the cleaning of the rooms. Waiters at the restaurant were too tired and bored - doesn't help the good atmosphere.

The location, the pools, friendly staff.

Stayed in June 2023

Outside pool was quite hot otherwise clean and pleasant especially after a cool water immersion

Facilities were great, nice breakfast and dinner.

Stayed in March 2023

the dinner room

comfort the room space and view the excellent spa center the bowling

Stayed in March 2023

Собите удобни и многу чисти, одличен спа, персоналот многу гостољубив. Одличен хотел за фамилии со деца.

Stayed in January 2023

Price and staff

Food and pools

Stayed in October 2022

We had a few days stay and loved it. We were upgrades to an apartment that was massive with a gorgeous view. The food was tasty with an excellent choice. The place was very clean and staff were happy to assist whenever anything was needed.

Stayed in October 2022

Dinner

Spa room view gym

Stayed in October 2022

Was clean and good

All facilities were very goog

Stayed in September 2022

Buffet diner and Buffet breakfast could be (a lot) better

Swimming pools and spa were great. Clean rooms

Stayed in August 2022

The place was very clean and the staff was so friendly,

Stayed in August 2022

Need a cold water pool

Stayed in August 2022