Great location in a quiet street and yet central. The staff was very helpful. The room was spacious and clean, and the breakfast was delicious. We liked the free private parking just across the hotel since its not very easy to park in the area

Stayed in February 2024

Clean and nice place.

Stayed in January 2024

Excellent room, good breakfast, pleasant stuff .

Stayed in October 2023

it's a bit outdated / old fashioned, but I only mention it to manage expectations

friendly, clean and easy to reach by car It's a bit out-dated but they keep the hygiene on a good level and the staff is always greeting you everytime you walk by. good neighbourhood to walk around at night even alone and there are some good local restaurants to find

Stayed in September 2023

Excellent location. Large modern rooms. Great breakfast buffet. Private parking.

Stayed in August 2023

It was a little overpriced for Bulgaria and given it's an older hotel. The breakfast was also a little sketchy considering the price (foods were old, for example the fruit in the bowl was expired/not edible).

This was about as a I expected. The reviews are accurate! My room was quite large and very clean, and made for a comfortable night. The staff at the desk were helpful when I needed a taxi (thank you to the girl with the long hair!), and the place felt safe and was in a good location to walk to everything.

Stayed in July 2023

There is no fly net on the windows so couple of flies went in and buzzed all night. Not very dark window blinds. For big people, not much space in the bathroom.

Big room. Very nice linen and comfortable bed. Very clean, even smells good. Kind shop and hotel staff and good coffee.

Stayed in June 2023

The Hotes Palas was amazing. We decided to splurge the extra few Lev and book a suite. It was incredible. The room was huge with a giant sofa and large TV. It had a good size bathroom and everything was clean and comfortable. The reception and restaurant staff were all very friendly and welcoming. Parking was easy in their private gated lot across the street. Their restaurant is excellent. The breakfasts were great with a nice selection of hot and cold options. We had dinner there twice and the food and wine were perfect. The location is great, an easy 5 minute walk into the city center and about 10-15 minutes to the History Museum, Kazanlak Tomb and the Rose Museum. The Thracian tombs and the Shipka Memorial Church outside of the city are about a 20-30 drive. He would definitely stay here again when in the area, highly recommended!

Stayed in June 2023

Upgraded to fabulous suites! Amazing!

Stayed in May 2023

n/a

Friendly staff. Private parking lot with gates. Good location in the center of the city. Nice breakfast. And they let me keep my bicycle in the room.

Stayed in May 2023

Breakfast was medium and also quantities were insufficient, often they ran out and didn't replace them so if you didn't get there early it wasn't great.

The Junior Suite was great, it has ample space and privacy, decor is a bit on the old school side but quite nice, and has a good view.

Stayed in May 2023

We booked the junior suite / studio, which was spacious and comfortable. The staff were friendly and breakfast was great.

Stayed in February 2023

Fairly old building, with plumbing problem

Stayed in September 2022

A fine big en suite bathroom, but I thought the abscence of a rubber bathmat created an unneccessary accident risk of falling in the bath while having a shower.

Quality of fixtures and furnishings exceptional. No milk available at breakfast, otherwise very good.

Stayed in September 2022

nothing

Wanderful, huge room. Good breakfast. Close to the centre. Private parking.

Stayed in August 2022

none

the room was amazing and spacious

Stayed in September 2022

Great location, very friendly staff and amazing room! Breakfast is also yummy. Definitely exceeded my expectations and I would recommend!

Stayed in August 2022

Nice hotel with good location. Friendly stuff.

Stayed in February 2022

The corridors were not clean, very simple breakfast for 4 star hotel

Big room, perfect location, good value for the money

Stayed in July 2021

cigarette smoke in the hotel corridors, lobby, stairs, and even room. but we offered another room with windows facing to the different side. in that room, there was no cigarette smell. however, the radiators in the room were off, and we did not want to heat by the airconditioner. so we slept at 18C.

The Swedish buffet for breakfast was fine.

Stayed in February 2023

Service at the restaurant could have been better

Location, comfort

Stayed in August 2021

Breakfast is ok, but could be much better. No local bread, always industrial.

Very kind and helpful staff. Very clean. Good, guarded, private parking nearby.

Stayed in August 2021

The breakfast was simple but sufficient.

Stayed in June 2021

There are no comments available for this review

Stayed in March 2024