92 Ruski Blvd., 2180 Etropole, Bulgaria
#1 of 7 hotels in Etropole
Guests' ChoiceBased on 42 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.5
Facilities
9.4
Staff
9.4
Value for money
9.4
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 September 2023
Maria
Romaniathere were some problems with closing sistem of the door
Pleasant surprise: very nice hotel, clean , nice decorations, big room, parking, nice restaurant open for dinner, good breakfast
Stayed in September 2023
Reviewed: 23 September 2023
Mihai
RomaniaNothing to mention
Everything from cleanless to service quality. Location is great and rooms are huge. Breakfast very good, quality/price rațional fantastic
Stayed in September 2023
Reviewed: 8 September 2023
Daniela
RomaniaThe doors were squeaky.
The hotel is modern, spacious and confortable, situated in a quiet city surrounded by hills. The staff was nice, we could communicate in english. The food at the restaurant was tasty, breakfast was good, we slept well.
Stayed in September 2023
Reviewed: 30 August 2023
Cw
AustraliaThe room had a microwave oven but no crockery or utensils. Glasses only. Very odd; why have the microwave?
Nice big room. Smart looking hotel on a lovely town square. Very nice receptionists and other staff. Very good dinner and breakfast. Indoor or outdoor dining. Parking behind a boom gate.
Stayed in August 2023
Reviewed: 29 August 2023
Yuliia
Ukrainethe map brought us to the wrong place and we had to walk around to find the hotel and the entrance
very cozy place with friendly people
Stayed in August 2023
Reviewed: 28 August 2023
Ruxandra
RomaniaThe restaurant closed at 20:00 pm on Sunday so we couldn’t eat there. The staff didn’t speak English well but they were very kind.
Very clean. Modern furniture. Very friendly staff
Stayed in August 2023
Reviewed: 4 August 2023
Luc
NetherlandsNo coffee maker / kettle for tea in the room - that was a bit of a bummer
Very big rooms and clean
Stayed in July 2023
Reviewed: 25 June 2023
Ioana
United KingdomN/A
It was a nice surprise!! The room was clean and comfortable, the staff were really nice and helpful and the breakfast was excellent. Thank you for making us feel so welcomed!
Stayed in June 2023
Reviewed: 18 June 2023
Sabina
Sloveniastaff is a little bit confused, breakfast is not very good
Very clean, nice room. Breakfast is so,so… but for the price we give 9,5/10.👍🏼
Stayed in June 2023
Reviewed: 15 April 2023
Labrina
GreecePoor breakfast
Comfortable and clean rooms
Stayed in April 2023
Reviewed: 19 September 2022
Mihaibalan
RomaniaParking entry a little bit difficult to find
4 stars hotel, has nothing to do with the Booking.com clasifucation. Exceptional
Stayed in September 2022
Reviewed: 19 September 2021
Gergana
BulgariaWe liked everything at Hotel Etropolia! The staff was really polite, the food at the restaurant was delicious. Our room was very spacios, with a great view to the mountains. Everything was very clean. We would love to stay there again. Etropole is a charming little town.
Stayed in September 2021
Reviewed: 2 September 2021
Galina
United KingdomPillows were a bit high
Excellent location in the very centre of Etropole. The property looks new, very clean and well maintained. The pool was closed (staff warned us at the time of booking) so we weren’t able to see it. The restaurant wasn’t working (we were aware) - there is a cafe with cakes right next to the hotel - an option for “sweet” breakfast. The staff was very polite.
Stayed in August 2021
Reviewed: 22 August 2021
Ники
BulgariaAll was perfect
All was perfect
Stayed in August 2021
Reviewed: 23 September 2022
Jacek
Polandfried 3 slices of bread with a piece of cottage cheese and a thimble of jam is a joke. We had to order extra paid meals for breakfast, although this meal, as declared, should be included in the price of the accomodation.
cleanliness, nice staff
Stayed in September 2022
Reviewed: 16 September 2022
Florin
RomaniaThe breakfast is only a coffee and a slice of bread. They don't speak english.
The room is big and clean
Stayed in September 2022
Reviewed: 20 December 2023
Lyudmila
BulgariaThere are no comments available for this review
Stayed in November 2023
Reviewed: 2 December 2023
Stanislav
United KingdomThere are no comments available for this review
Stayed in December 2023
Reviewed: 9 October 2023
Adrian
RomaniaThere are no comments available for this review
Stayed in September 2023
Reviewed: 6 October 2023
Jmg314
IsraelThere are no comments available for this review
Stayed in October 2023
Reviewed: 22 August 2023
Anne-marie
RomaniaThere are no comments available for this review
Stayed in August 2023
Reviewed: 14 August 2023
Ghitman
MoldovaThere are no comments available for this review
Stayed in August 2023
Reviewed: 3 August 2023
Anne-marie
RomaniaThere are no comments available for this review
Stayed in August 2023
Reviewed: 20 July 2023
Nick
United KingdomThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content