The cleaning was done superficial, even on arrival. It is disappointing especially when everything else seems flawless.

Excellent location Delicious and varied food Nice drinks Attentive and polite staff Good value for money We were allowed to check-in early Daily room cleaning

Stayed in October 2023

In the opened terasse on the resturant some people were smoking

Food was diverse and drinks as well. The staff was friendly and attentive to our every need.

Stayed in October 2023

The stuff, not all (some from the bar near reception), wasnt nice at all. They were bored and sometimes they answered with anger for our requests.

Location, cleaning, good food

Stayed in September 2023

Not very modern

Close to the beach. Very clean city

Stayed in September 2023

Staff-ul at the reception.

Confort room, cleanliness, beach.

Stayed in September 2023

The staff was friendly and attentive to our every need. The room was spacious, clean and comfortable with the stunning view of the beach and the resort. The food was delicious and varied and the restaurant had a great selection of dishes. We also enjoyed the variety of refreshing drinks.The amenities were top notch: from the free wi-fi and minibar to the mineral water pools and kids club. If you are looking for a beach hotel with outstanding animation team for both children and adults, the hotel is the perfect place for you. They made our vacation so much more spacial. We can’t wait to come back next year!

Stayed in September 2023

Not really possible to communicate with the staff from the restaurant who was taking care of dishes/tables. In the opened terasse on the resturant, althought there were children eating, some people were smoking, which I think is against any rule in the civilised world.

Food was diverse and drinks as well. We had an appartment at an upper level, thus we had an impressive view on the sea. No noise, no cigarette smoke from balconies next to us. Comfy beds. Pools were clean everyday. Receptionists, housekeeping ladies and 'captain' from the bar were smilling, you had the feeling that you are welcome in the hotel. I think Kaliakra is one of the latest hotels in Albena that still have some traces of what has been once the Albena high quality management standards.

Stayed in September 2023

I didn't like that the hotel took more money from my bank account that I supposed to pay and they couldn't resolve this problem to give my money back . In that case be aware and check your account.

Everything was fine

Stayed in August 2023

People who "reserve" beach beds with their towels, although rules are clear against this. As long as someone is not there - remove their towel and let people occupy the beds closer to the sea (or at least a bed).

Great location and view, nice staff. Food and drinks generally fine.

Stayed in August 2023

Room cleaning was definetly the weak point of the stay. The hotel is overall in need of a refresh and maintenance, but the rooms are more impacted than other areas. The air conditioning, the sides of the bathtub and curtains were dirty, no way to avoid it. Towels and bathing supplies were changed daily, but I don't think the room was vacuumed any time during our 5 nights stay. There were some spider webs on the ceiling when we got there and still there when we left. It gives the idea that the staff doesn't really care. Staff if polite at best, but not really welcoming.

The beach is practically at the hotel's door, the main pool is nice and clean with lots of space, as well as the kids' pool. The offer at the restaurant was good also, lots of variety and generally good cooking for the type of food offered, different things suitable for kids as well, if you're not too strict on healthy eating. The hotel is overall well organized and comfortable, albeit needing maintenance and some refreshing on the furniture and equipment.

Stayed in August 2023

I didn't like the room that was small and not clean, the bathroom was horrible , smelling so bad, with mold, no ventilator, I don't think the hotel deserves 4 stars. Also, in Albena there were lots of stray dogs which I think is inacceptable, it is very dangerous and not sanitary.

I liked the food, the beach and the water of the sea.

Stayed in August 2023

The overall status of the hotel and facilities, are far away from a 4 stars standard. Rooms are quite small and in an overall degraded state. Drink's (juices and alcoholics)are really low quality; not up to an "ultra all inclusive" offer. First 2 rows of sunbeds on the Beach could be occupied for an additional cost!??! Not good value for the payed price!

Good location, right on the beach, nice pool for adults and kids. Food is divers and ok. Privat beach with sunbeds for guests.

Stayed in August 2023

Our shower was broken, the bathroom was not so clean as i expected and the drinks are very low quality, we had to pay extra for a good drink and that s not ok if it is an ultra all inclusive hotel. And i didnt like people who stayed at this hotel, low quality people.

The staff was very nice, the room had a sea view, the food was very good.

Stayed in July 2023

Room was clean ,but not clean for a 4 star hotel... Facilities, like shower drainage wasn't working properly , every time you would take a shower water was on the bathroom floor, room safe wasn't working

Food was ok ,staff helpful, pool great ,beach very nice and clean.

Stayed in June 2023

The hotel is placed very close to the beach.

Stayed in June 2023

Most of the staff doesn't speak English.

The food is very good.

Stayed in June 2023

Animation for kids is not interesting. Guys don't know english.

One of the best restaurant. Variety, quality and good food. Good sea view from 9 floor. Very good sand beach and good pool.

Stayed in June 2023

Few activities in the evening

Food, drinks, renovated rooms

Stayed in June 2023

the restaurant floor was dirty, and the other comun space. not enough toilletes in the hotel

the view, the beach, the size of the room

Stayed in August 2022

Food can be improved

The location and the pool

Stayed in August 2022

-

The best food you can have in Albena all inclusive system. Good sleep - comfortable rooms, well insulated. Silent hours after 23 o clock. Nice swimming pools.

Stayed in August 2022

cleanliness

location

Stayed in August 2022

Pool

Stayed in August 2022

Nothing too annoying... The cleaning lady would usually come in the resting hours, so we kind of skipped the cleaning for the whole week (except from the thrash, that was collected). But that didn't ruin our vacation mood anyway. Another thing - last year, when we also spent our holiday at Kaliakra, we had a larger room. This one, situated in the tower of the hotel, though it had the same type of beds, was smaller. For 2 adults and 2 kids it was quite crowdy... But good for resting, anyway! Also, you could improve the recipes of the cakes - they are very good looking and colorful, but too sweet and no big difference between the tastes... ;)

Great location, varied food, helpful staff. The room had a great view o the sea and part of the town (though, you couldn't watch the sunrise from the balcony). Beautiful beach, fine sand and plenty of chaiselongs - on the beach as well as at the pools.

Stayed in July 2022