Golden Sands, 9007 Golden Sands, Bulgaria
#52 of 89 hotels in Golden Sands
Guests' ChoiceBased on 75 hotel reviews
7.7Cleanliness
8.1
Comfort
7.9
Location
8.2
Facilities
7.5
Staff
8.5
Value for money
8.1
Free WiFi
5.6
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Showing 1 – 25
Reviewed: 15 August 2023
Raul
RomaniaNon-existent internet, few TV programs, elevator without air conditioning. Rude restaurant staff, same food everyday (old and untasty sometimes ) They don't publish the hotel rules for the deposit per person on Booking. 20euro /person . Because of this, the hotel manager behaved like a hooligan with me when I asked her for money, and cursed the Booking app. I'm not coming back here again in my life!
I liked the spacious room, large bathroom with accessories and the balcony.
Stayed in August 2023
Reviewed: 30 July 2023
Ljubisa
United KingdomNo variety in cakes or fruit
Value ffor money, good location, polte staff
Stayed in July 2023
Reviewed: 22 July 2023
Pavel-adrian
RomaniaNothing to complain about from my point of view, maybe the thin walls, you can hear noises from the other rooms. Other hotel guests were pretty quiet. Keep in mind that this resort is full of party people, so it might be suited for younger travelers. Sometimes at night you could hear all the adolescents shouting in the street, while partying or going to their hotels. But if you consider the price and all of the facilities this hotel provides, i think it is a good bang for the buck.
The first thing that i liked about this is was the fact that the hotel has a parking place, so we didn't have to worry about finding one elsewhere. Everything was ok, the food was good, tasty and fresh, maybe not as diverse as some would like, but for us it was more than enough. The drinks were ok, they have cola, fanta, sprite, schweppes from a soda dispenser/soda fountain. For non-carbonated drinks they have water, orange flavour juice and apple flavour juice served as well from a didpenser. They also have alcoholic drinks and cocktails. The coffee drinks are based on some kind of instant coffe, decent enough if you are not very picky. The hotel's pool was clean, it has a part for the kids and a part for adults. There are a few sunbeds by the pool, with mats and umbrellas, so you can relax. The room was clean, the air conditioner was working. The bathroom was clean, too.
Stayed in July 2023
Reviewed: 15 June 2023
Elisabeta
Romania- The AC didn't work properly, maybe it was old or they should make a maintenance for it - The coffee was not good, it was instant coffee, if you want a good coffee you can buy one from restaurants near by - The bed, the mattress and the pillows were not comfortable for my taste. Besides those you can't complain, everything was good, but as I already said, you can't expect more for this price. If you have more expectations you need to pay more of course, for this price you can't get more then this.
- The lady from the reception was very nice and efficient. - The staff are very kind and with a smile on their faces from morning to night, every time we went to the restaurant they will always greet us. - The hotel has a large free parking lot, this it's a nice thing to have - The location of the hotel is on the main street near shops, restaurants, cafes, souvenir shops, etc. The beach it's 5 minutes walking distance. - The rooms are cleans and they take the garbage everyday. - The water in the pool is clean (there is a very kind and friendly lifeguard, he kindly helped me with the inflatable mattress without me even asking ☺️). -The rooms are large, with balconies, equipped with a refrigerator, air conditioning, old TV. - I loved the shower, very good pressure for the water. - The food is good, diversified, you can choose from (1/2 soups each, 4/5 main courses each (ham, salami, more types of cheese, pasta, chicken, beef, potatoes, green beans, broccoli, potato dishes, etc.), several types of salads, fruits , cakes. - The drinks are fine from what I tasted, you have a few average cocktails available. I don't drink beer but my finance did and he said it's good. I was very satisfying by the service for this price. We came in June 3-10 off season and we booked in advance so we got a good deal ~ 400€ for 7 nights all inclusive
Stayed in June 2023
Reviewed: 4 September 2022
Flovil
United Kingdomrather old/dated furniture but everything was functional
great location, mostly quiet, simple rooms but comfy enough and relatively spacious
Stayed in August 2022
Reviewed: 31 August 2022
Petru-eduard
RomaniaThe people from the reception. Not flexible at all regarding the need to accommodate 2 small babies. Really? They were 1 and 2 years old. We had to pay extra tax without any written evidence of the money we paid and no extra benefits in the room for them. For whom will read this review.. It's like babies have no rights, even though they are under 3, so be careful in the future. All in all was ok, but this frustrating discussion really got me..
The same dishes every day and very low variety, but tasty. Clean towels Room was spacious enough
Stayed in August 2022
Reviewed: 28 August 2022
Maya
MexicoThe drinks were poor, the lifeguard too picky
The food choice was limited but surprisingly good
Stayed in August 2022
Reviewed: 23 August 2022
Nagy
RomaniaDinner is until 20 PM, so you have to leave beach at 19 , is to early after a sunny day, I think it 's most confortable until 21 PM,for guest to not hurry from the beach . Warm alcoholic drinks at the pool bar , and in the restaurant. You can get ice ,just if you ask , and if they have. 2 times there haven't. Finaly, it 's a good place for a cheap vacation !
Very friendly personal, clean hotel, about 5 min.to beach, good food but not so various. Finaly good price / offer option for a good vacation.
Stayed in August 2022
Reviewed: 21 August 2022
Stoica
United KingdomExcept the fact that they should diversify the food a little bit more, everything was amazing
Stayed in August 2022
Reviewed: 4 August 2022
Crina
RomaniaEverything was ok
Everything
Stayed in July 2022
Reviewed: 31 July 2022
Mariana
RomaniaVery limited menu options, repetitive and recycled dishes but generally tasty
Very close to the beach, clean rooms but old fashioned design, friendly staff
Stayed in July 2022
Reviewed: 18 July 2022
Mara
RomaniaThe food was bad a couple of times, not all meals, but it happened. They do have great crepes. The hotel is rated 3 stars but actually its 2. Its not a clean hotel, the rooms, the carpet, the sink in the bathroom, they're all dusty, stained, you find hair everywhere. Everything is dated but they could at least clean it... Some chairs in the restaurant are broken so dont lean back until you test the chair.
The staff was great, always smilling, nice, making conversation, very warm people. The pool was small but perfect. The location is good, in the middle of everything important but not too noisy, not too far from the beach, just in the right place. They have free parking. Bed sheets and towels were clean but not changed during the 3 nights stay.
Stayed in July 2022
Reviewed: 11 July 2022
Duscu
Romania----
We stayed in a pleasant room. The furniture is a little old,but very functional. The bed is big and it has 2 adjacent mattresses. The wifi does not reach all the places in the hotel. The hotel has a private parking with gate, so the car is safe. The food is ok. You have some choices. If you want peace and quiet, it's not really the best choice. It's near the center and there are alot of people,cars and music. The beach is very near. There is a non-stop supermarket in front of the hotel. The staff is very nice and helpful.
Stayed in July 2022
Reviewed: 20 September 2021
Daniela-mariana
RomaniaI don't like that private beach not exist ! We must pay every day ....
Food was very tasty , room great , staff friendly and eager to help !!!
Stayed in September 2021
Reviewed: 2 September 2021
Sergiu
RomaniaMaybe more types of drinks and better furniture in rooms and in the bathrooms.
The hotel is excellent compared to the money asked. We had free guarded parking and rooms facing the street (which were a little noisy at night, but with doors closed barely noticeable). The room has old furniture but again for the money is very acceptable. The staff is great, and if you are nice to them they will be very nice to you. The food is very tasty, not so diverse, but if you aren't greedy in one week you can eat each day something new. Also, the food is replenished until the closing hours. The beer is light but good in taste and it serves a few cocktails and has the usual beverages (whiskey, liqueur, vodka etc).
Stayed in August 2021
Reviewed: 22 August 2021
Daniel
RomaniaThe city is crowded. There are very few parking spaces so everybody parks on the side walks and in fact on the street. The overall impression is that of an old communist resort with a little new paint on the wall.
Stayed in August 2021
Reviewed: 16 August 2021
Ioanap17
RomaniaThere were too few parking spots available, so they were asking for the car key so they could move the car in case it was blocking another car. Near the hotel there are some clubs with loud music, but if you close the windows it doesn't hear any more. Because of this it was hot in the room and the air conditioning was making loud noise so it was a bit annoying.
Good conditions for the cost for all inclusive, as long as you don't have high expectations.
Stayed in August 2021
Reviewed: 7 August 2021
Anamaria
RomaniaWe didn't like the smell in our rooms ( it smells like mold ) and the coffee it was instant coffee, not beans The food was ok-ish, but unfortunately there were not so many options and the taste was mediocre.
The position of the hotel it was very good, pleasant staff and good value for the money
Stayed in August 2021
Reviewed: 18 July 2021
Aykut
RomaniaCheck in is after 14:00, check out is before 12:00 and lunch hours between 12:15-14:00 so you will get one lunch less than what you paid for. A little bit noisy at night.
Room was quite big and clean.
Stayed in July 2021
Reviewed: 17 September 2023
Adrian
United KingdomAbsolutely nothing to complain about
All staff are really great and helpful with any questions regarding resort area, brilliant location, food had a really good choice and plenty of it, and of course the drinks, cocktails at poolside great., will be going again definitely , a really good relaxing hotel
Stayed in September 2023
Reviewed: 25 August 2023
Lorenzo
IrelandStaff very rude,
Nothing
Stayed in August 2023
Reviewed: 20 August 2023
Marina
United Statespoor working of sink,toilet.
Location,service,family atmosphere.
Stayed in August 2023
Reviewed: 16 August 2023
Smile
Romaniathe rooms where dirty and very simple the staff look very unhappy the food was very basic not a lot of choices the alcohol drinks where very poor quality
nothing
Stayed in August 2023
Reviewed: 7 August 2023
Andrei
RomaniaUnfortunately, even if I am Romanian, many Romanians spoil all hotel experiences. And I am sure that it is the same at all hotels in Bulgaria. From arguments over food (even if there was food for absolutely everyone), to pushing and shoving and occupying the lounges with towels from morning to evening to get a seat at the pool. So, what i recommend for the hotel staff: I saw a lot of posters with rules at the restaurant, at the bar and at the pool. Unfortunately, they were all easily violated by many people. !!!!!!!!!!!! Apply your rules strictly, maybe even with fines and I'm sure that many people will return to your hotel !!!!!!!!!!!
It was a perfect stay for us, as we expected of course. What we did not expect is the fact that this hotel has all the attributes to be a 4-star hotel, not a 3-star one. The communication skills of their staff, the instructions received for everything I needed, the apartment fully prepped for our arrival. Every day the room was cleaned and the trash was emptied, even if there was only a napkin in the bin. A big plus and a score of 20+ for all the hotel staff and especially for the restaurant staff. Incredibly caring with any cutlery dropped on the floor or any other problem that was immediately solved. I saw reviews in which it was said that the food at all inclusive is not diversified. I would like to ask those who left the reviews, what does "diversified" mean for them? If they want lobsters, champagne and truffles, they should try some more expensive hotels. The food was different every day, morning, lunch and evening with many dishes to choose from. The taste was clearly 10/10! The same with the parking lot. Even though the parking lot was full of cars, the staff who took care of the cars managed in such a way that there was room for everyone. Incredible! ( 0 scratches even if I was a little skeptical when I left the car key at the reception :D ) I will probably revisit & recommend.
Stayed in August 2023
Showing 1 – 25
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