Katarino Spa Complex, 2760 Razlog, Bulgaria
#22 of 75 hotels in Razlog
Guests' ChoiceBased on 23 hotel reviews
9.1Cleanliness
9.2
Comfort
9.3
Location
9.5
Facilities
9.1
Staff
9.0
Value for money
9.0
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Showing 1 – 23
Reviewed: 4 January 2024
Margarita
BulgariaNothing
Location. Location, location !
Stayed in January 2024
Reviewed: 23 November 2023
Dragomir
BulgariaAsk in advance the host about the number of the villa. As the staff at the reception needed some time to figure out which was the villa.
The apartment/villa is amazing. It was clean. There was everything we needed. It was warm, very well decorated. Beautiful yard and view. It is very close to the hotel - 20-30 metres to the closest entrance.
Stayed in November 2023
Reviewed: 3 September 2023
Margarita
BulgariaBeds were a bit hard and uncomfortable . Oven was out of order ?
Location , deco and furniture. Fully equipped. Outside area .
Stayed in September 2023
Reviewed: 13 August 2023
Aime
United Arab EmiratesShame the access to the swimming pool is not included
Very nice chalet part of a complex that makes us feel like we are in a hotel.
Stayed in August 2023
Reviewed: 1 April 2022
André
PortugalSuper beautiful chalet. Extremely cozy and full of appliances.
Stayed in March 2022
Reviewed: 6 February 2022
Nuran
Turkeyvery cosy, clean Chalet. I would like to visit again.
Stayed in January 2022
Reviewed: 13 October 2021
Yoana
BulgariaAmazing place! Very clean and cozy. The owners had prepared everything in advance - including firewood, slippers, coffee and everything you need to feel comfortable and at home. When we entered the villa it was already warm which created a super nice feeling. I highly recommend the place!
Stayed in October 2021
Reviewed: 11 September 2023
Desislava
BulgariaIt was a bit dusty, the dishes were dirty and not washed from the previous guests
Great location, you got the whole house for yourself, big yard with BBQ area
Stayed in August 2023
Reviewed: 7 November 2021
Andrey
Bulgariasome areas for improvement here. if you put effort in these, you will definitely create the best chalet for couples’ and friends’ retreat. regarding how we were welcomed: the hotel staff at reception had no idea of our reservation, I had to call an international number which was returning voicemail in French and the staff at the hotel refused to contact anyone, so for about fifteen minutes we were left wondering if we had been duped. finally, the staff at the hotel received a call and gave us the key to the house, but the bitterness of the experience remains. regarding the chalet itself, things that could be improved are: - the mattresses (all of us woke up with our necks and backs slightly aching), maybe getting top mattresses with memory foam will improve the situation - the bathroom window (which is in the shower) looks directly at the restaurant (this can be fixed with a simple tinted plastic sheet), - and lastly, there were no clear instructions on how to operate the heating elements, I am sure that a sheet of paper with simple instructions will be very helpful. these are not huge issues and honestly there aren’t any great issues so I’m hopeful that the owners will take care of these and make this place even better, because my friends and me are planning on coming back. we enjoyed our stay.
the location and view are exceptional. if you are looking for peace and quiet in the forest this is definitely for you. the living room and fireplace make for a very cosy atmosphere, especially during the colder days. the interior design is aligned with the spirit of the region, having lots of wood, metal, even leather. the serenity in the morning is unmatched. you get a feel of timelessness and peace. the amenities include everything that you may need. the house as a whole was clean and tidy. overall I would recommend a visit to anyone, despite what I’m about to outline in the next section
Stayed in November 2021
Reviewed: 23 December 2023
Anonymous
United KingdomEverything was incredible, super cozy and comfortable. Location is amazing, safe and easily accessible. The host is very kind and answered all our questions and needs :)
Stayed in December 2023
Reviewed: 22 August 2021
Anonymous
BulgariaEverything was great. The chalet is very cosy. The owner was very polite and we felt like home.
Stayed in August 2021
Reviewed: 6 November 2022
Anonymous
United Kingdomconstruction site shouting and banging outside the front door / no vacuum cleaner / no dish rack / small pokey kitchen / no spare bin bags / no arrival information / Lots of sharp little gaps in the floorboards in the living room, which sounds like a small thing, but a bit much when it’s a week of walking around on them barefoot.
exceptional views / fireplace / great security / evening’s quiet
Stayed in November 2022
Reviewed: 18 February 2024
Emil
BulgariaThere are no comments available for this review
Stayed in February 2024
Reviewed: 11 December 2023
Konstantin
BulgariaThere are no comments available for this review
Stayed in November 2023
Reviewed: 27 July 2023
D
BulgariaThere are no comments available for this review
Stayed in July 2023
Reviewed: 16 March 2023
Hafez
United KingdomThere are no comments available for this review
Stayed in February 2023
Reviewed: 16 January 2023
Milenkov
NetherlandsThere are no comments available for this review
Stayed in January 2023
Reviewed: 9 January 2023
Yana
United KingdomThere are no comments available for this review
Stayed in January 2023
Reviewed: 31 October 2022
Aleksandra
BulgariaThere are no comments available for this review
Stayed in October 2022
Reviewed: 3 October 2022
Biser
BulgariaThere are no comments available for this review
Stayed in October 2022
Reviewed: 14 September 2022
Josef
MaltaThere are no comments available for this review
Stayed in September 2022
Reviewed: 26 December 2021
Izabel
BulgariaThere are no comments available for this review
Stayed in December 2021
Showing 1 – 23
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