236 Saedinenie blvd., 4602 Velingrad, Bulgaria
#24 of 35 hotels in Velingrad
Guests' ChoiceBased on 11 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.3
Staff
9.5
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 11
Reviewed: 28 September 2022
Sonya
BulgariaThat they call a standard double room an appartment and there were strange smells
That we were moved to a bigger and nicer room, because originally they gave me one that smelled bad.
Stayed in September 2022
Reviewed: 4 May 2022
Daria
Bulgaria- THE BREAKFAST!!! it was so poor that I cannot define it as breakfast at all - CHEAP , extremely low quality food. all the guests were shocked. the things like croissants were brought one by one, if someone take some. - old furniture and bath clothes - no one took care of us , like for cleaning or smth else… - The working hours : the sauna was working btw 14-18h, when the pool has working hours ~9-20 - The paying details : For some reason an option for one guest in double room has been available and I have book this one instead of the initially searched by me - double room for two people. Why should I even see the first option (the one I wrongly choose) when I’m searching for 2 persons ? The annoying part is that now we should pay the taxes for the second person in the hotel, but not to pay the difference according to the booking com price (aprox 8 lv…), but the one that the reception offers onsite (around 20lv). Hence, it was absolutely useless to book trough the site. plus, the rest should be cash payed since there is no POS terminal there, as confirmed over phone by the polite receptionist… I really don’t get the point.
the spa zone was ok. the room was unexpectedly big. the location was ok.
Stayed in May 2022
Reviewed: 24 January 2022
Ignaciodemiguel
SpainThe hotel is a bit old fashioned and there are some details that would need to be updated, but in general is a very good quality for the price you pay
We did like the spa center, the courtesy of the staff, the location and the food in the restaurant
Stayed in January 2022
Reviewed: 20 January 2023
Mladenov
Bulgariarooms smelled very bad, breakfast was very low even for Bulgarian standards, restaurant prices were absurd. its weird that the spa works only from 14:00 to 18:00
the spa
Stayed in January 2023
Reviewed: 6 October 2021
Anonymous
TurkeyBreakfast was poor in my opinion but it was enough for Bulgarian standart.
Hotel is very clean and the location is perfect. Room was warm enough and the bed was comfortable. Spa facilities and mineral pool was enough and good.
Stayed in October 2021
Reviewed: 1 October 2023
Nedyalka
BulgariaThere are no comments available for this review
Stayed in September 2023
Reviewed: 3 July 2022
Irena
BulgariaThere are no comments available for this review
Stayed in June 2022
Reviewed: 29 June 2022
Stela
BulgariaThere are no comments available for this review
Stayed in June 2022
Reviewed: 29 January 2022
Nikolay
BulgariaThere are no comments available for this review
Stayed in January 2022
Reviewed: 22 December 2021
Atanas
BulgariaThere are no comments available for this review
Stayed in December 2021
Showing 1 – 11
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