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Reviews of Family Hotel Square 2 stars

ploshtad Han Kubrat 5, 7000 Ruse, Bulgaria

#28 of 32 hotels in Ruse

Guests' Choice

Review score

Based on 67 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.6

  • Facilities

    7.1

  • Staff

    8.0

  • Value for money

    7.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 8 April 2024

    8.0
    Comfortable in a lively location
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Nothing , the lively location is clear before you book, unless you're thick

    Nice clean room, good size, nice staff. The room is above a successful tavern that plays live music, in an area that is popular with youngsters. Don't expect it to be quiet !

    Stayed in April 2024

  • Reviewed: 25 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The staff was nice and try to help us lot

    Stayed in September 2023

  • Reviewed: 27 June 2023

    7.0
    A great place to stay on transit
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Noisy until 23-00 from the restaurant and very hot, we had to use AC a lot Parking is not available on the hotel, you have to find one and it’s difficult being on the centre

    Breakfast was amazing, you can choose from 4 options. The location of the hotel is in the centre of the City, which is great They have AC

    Stayed in June 2023

  • Reviewed: 3 February 2023

    6.0
    most impression: it was looks like personal didn’t happy that I come. even when I asked wi-fi password they was angry a
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    very-very old furniture, some of us can broken every second. shower and toilet in one room.

    breakfast

    Stayed in February 2023

  • Reviewed: 13 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    located upstairs near the bar, so not sure if comfortable to rest actually in bar working days.

    friendly people ac

    Stayed in August 2022

  • Reviewed: 8 August 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Bathroom
    • Stayed 1 night

    The bathroom needs a bit better ventilation, maby new doors. But it was ok.

    This location was full of spirit. The view was inside a nice courtyard restaurant, you don't get bored, you see a lot of beatifull people heaving a good time and enjoying the nice bulgarian vibe. The breakfast was good.

    Stayed in July 2022

  • Reviewed: 7 April 2024

    1.0
    Neve visit to this hotel
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Staff do not know english. There were a lot of noise until 1 and 2 pm in the evening. they locked there main enteance door every day. That is why the last day although i mentione that i leave at 5 am in the morning to reach to the airport. They again locked the door and you can not fibd any personnel in the hotel at evening. That was a disgusting experience for me. You absolutely must not choose this hotel.

    İ did not like anything about this hotel.

    Stayed in April 2024

  • Reviewed: 9 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The fact that it wasn't the room we ordered and the electrical outlet was not ok

    The atmsofere

    Stayed in February 2024

  • Reviewed: 27 November 2023

    5.0
    Not great, not terrible. But surely I won’t come back
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Bad curtains. Almost impossible to get them fully closed. Hard times with the air conditioner, bad batteries or just not working. I had to use other room heater, which was ok. Bathroom was kind of disappointing. You get warm water for like 90-120 seconds, which would be great in a summer, not late November

    It’s in the heart of the city

    Stayed in November 2023

  • Reviewed: 26 June 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night

    Our recent experience at a certain hotel was far from satisfactory. Several aspects left us disappointed and ultimately led us to make the decision to find alternative accommodations. First and foremost, the placement of our room on the second floor, directly above a pub, was a significant issue. The noise emanating from the pub below made it nearly impossible to find tranquility within our room. This proved to be highly inconvenient, especially when trying to rest or sleep peacefully. Additionally, the room had an unpleasant and lingering odor that persisted throughout our stay. Despite our attempts to mitigate the smell, it persisted, making our stay rather uncomfortable and less than pleasant. Furthermore, as we were traveling with a small child, we had concerns about the cleanliness and suitability of the hotel. It did not meet our expectations in terms of cleanliness standards, and we did not feel confident in staying there with our child. We had overlooked the fact that the rooms were directly connected to a pub, which was not an appropriate environment for a family. It seemed more suitable for couples seeking a temporary overnight stay after an evening spent in the pub itself. Taking into account these multiple issues, we ultimately decided not to continue our stay at this hotel. We opted to find alternative accommodations that better suited our needs and provided a more comfortable and family-friendly environment.

    The girls at the pub reception were very nice.

    Stayed in June 2023

  • Reviewed: 27 February 2023

    9.0
    Very good stay and awesome location. There has an artistic boy outside the square.
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    The room had very very nice temperature , also the combination with the breakfast was awesome. The room was clean and fresh. And the restaurant just next 5 steps made it greater.

    Stayed in February 2023

  • Reviewed: 4 October 2022

    2.0
    the rooms are part of the restaurant!
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 1 night

    Extremely noisy, the music from the restaurant is very loud until 24 o'clock. Everything inside is very simple, without fridge and hot water most part of the day!

    The only advantage is that is exactly in the center

    Stayed in October 2022

  • Reviewed: 30 September 2022

    10
    excellent budget option
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night

    Hard to find! - it needs a new sign.

    Comfortable room in a very good location at a decent price. There's a popular restaurant downstairs. The breakfast options are good.

    Stayed in September 2022

  • Reviewed: 19 August 2022

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    One waiter in the restaurant was not kind. İ even didn't want to have a breakfast the last morning.

    The location is good.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    5.0
    Passable
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No hot water and loud music from the hotel restaurant until midnight

    The location of the hotel is right in the center

    Stayed in July 2022

  • Reviewed: 5 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room, the bathroom was horror

    The staff attitude

    Stayed in June 2022

  • Reviewed: 17 November 2021

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room are little bit old , but nothing bad

    Good price, clean room. The restaurant is amazing, the night it's very calm .good place too rest, it's in the heart of the city top

    Stayed in September 2021

  • Reviewed: 9 September 2021

    5.0
    Passable
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The vegetarian breakfast was one tomato and plain microwaved omelet. Maybe it’s been a problem of communication as I don’t speak a word bulgarian.

    The price justifies the lack of for example a light next to the bed and a slight smell/ no fresh air during the night.

    Stayed in September 2021

  • Reviewed: 22 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Room with Bathroom
    • Stayed 1 night

    Hard to find. Some pictures with the entrance may be helpful. Noisy until midnight, but very quiet after 12:00AM.

    Very good breakfast, nice people, very clean, exceptional location and price/quality ratio.

    Stayed in August 2021

  • Reviewed: 19 October 2021

    5.0
    It was okay
    • Leisure trip
    • Couple
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The restaurant was right next to the room and there was live music until 12 am. The doors didn't close, there were exposed sockets, the room took forever to get warm and the shower head didn't stay in place so we had to hold it constantly.

    Bar staff were really polite. The breakfast was nice and was cooked on the spot. The wi fi was strong and the location is great.

    Stayed in October 2021

  • Reviewed: 28 April 2024

    6.0
    Pleasant
    • Couple
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room with Bathroom
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Bathroom
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

Showing 1 – 25

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