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Reviews of Hotel Marina 3 stars

2, Urdoviza Str., 8183 Kiten, Bulgaria

#33 of 39 hotels in Kiten

Guests' Choice

Review score

Based on 24 hotel reviews

7.8

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.6

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.5

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Showing 1 – 24

  • Reviewed: 8 July 2022

    7.0
    Very enjoyable one night stay
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The limited choice of wines

    Proximity to Strandzha mountains and beach. The food quality and choices. The friendliness of staff. The nature around the hotel and local area.

    Stayed in July 2022

  • Reviewed: 20 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with Park View
    • Stayed 1 night
    • Submitted via mobile

    That place needs renovation ASAP. It felt like a soviet bunker inside.

    The staff and the breakfast were very good, location is awesome.

    Stayed in June 2023

  • Reviewed: 13 September 2022

    1.0
    Absolutely disgusting NEVER AGAIN
    • Leisure trip
    • Family with young children
    • Double Room with Park View (2 Adults + 1 Child)
    • Stayed 4 nights
    • Submitted via mobile

    After arriving at the hotel after an unsightly and unkempt road, we were given a room that should never have been rented to anyone. It should be either walled or free. Dirty carpet, peeling 20-year-old wallpaper, holes in the ceiling, disgusting bathroom, dead insects, dirty sheets, and so on = you don't want all this on vacation with a 2-year-old child. The hotel is nowhere near worthy of 3 stars, with both eyes closed I would he gave him a small one - very small. Staff: almost no one spoke English - except the employee at the reception, who knew 3 words: yes, later, manager. The employee behind the bar had nothing else to do but smoke, absolute unwillingness and unprofessionalism, not to mention the untaped beer in the fridge from the previous day. The nicest staff was Ukrainian in the restaurant, all the others were without a smile. The cleaners cleaned the trash can only after insisting at the reception, they didn't vacuum the room at all, they didn't clean the bathroom at all, the air conditioning didn't work. Towels not changed. After insisting at the reception, we got a better room with a view of the sea, which was also not cleaned by anyone. Food: good. Given the fact that we have already been to Bulgaria several times and we like it, judging from our experience with accommodation in quality hotels, this "hotel" is nowhere near prepared for an international clientele, disabled guests, families with prams and certainly not for the name "hotel". The absence of the option to pay by card, a broken pool table, terrible music from the bar by an unwilling employee and the absence of a children's corner for families with children, which is an absolute matter of course today, as well as an access ramp for a wheelchair or stroller, make the "hotel marina***" one cheap hostel. Total failure of the hotel management, therefore NEVER AGAIN.

    The beach

    Stayed in September 2022

  • Reviewed: 11 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Park View (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted via mobile

    Wonderfull stuf and a very good loction The food was very nice Best value for money we could ask for

    Stayed in August 2022

  • Reviewed: 29 July 2022

    6.0
    would make a nice hotel just needs massive modernisation
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    rooms very basic tv from the 90’s water was scolding hot so be careful very light in rooms due to no curtains and crap blinds breakfast was poor with poor quality ingredients

    location, private beach although there was a nasty smell now and again !!

    Stayed in July 2022

  • Reviewed: 9 August 2021

    6.0
    Good place, nice staff, bad manager
    • With a pet
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 4 nights

    The staff is very nice except one woman who seems to be a manager (or at least somehow in charge). She almost ruined all the good impression of our staying there. We have experienced some challenges on check-in with a dog, the reaction of manager was pretty confusing. Pretty high extra fee for a dog (like + >10 EUR/day) - due to "it is harder to clean the room". Nevertheless, no cleaning during our stay was performed (4 days), only the garbage was removed from trash basket - I see no connection to daily extra fee for a dog (not to mention "good service"). Our friends have unpleasant experience - on the hint to a cleaning lady that they were out of toilet paper and a shower gel, the manager has came and started blaming them in aggressive manner: "the guests MUST request the toilet paper and a shower gel on the reception". That was some kind of new experience. A strange one. Some challenges to find napkins, salt and pepper during the breakfast. Poor conditions of shower.

    Great room with pretty big balcony, great view, beach is very close to hotel, parking is at the hotel entrance, several good restaurants on a walking distance from hotel. Nice bar. I would say "Very good" about the staff, and "Below acceptable" for manager. Breakfast was fine.

    Stayed in June 2021

  • Reviewed: 4 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Park View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 17 September 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 4 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 29 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 1 night

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 7 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 25 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (3 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 1 July 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Park View
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2021

  • Reviewed: 28 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 26 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Park View
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 11 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 3 August 2022

    5.0
    Passable
    • Leisure trip
    • Group
    • Double Room with Park View (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2022

  • Reviewed: 24 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

Showing 1 – 24

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