Sunny Beach, 8240 Sunny Beach, Bulgaria
#25 of 177 hotels in Sunny Beach
Guests' ChoiceBased on 234 hotel reviews
9.0Cleanliness
9.2
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.9
Free WiFi
6.0
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End of dialog contentReviewed: 22 May 2024
Viktar
PolandLocation is great, dedicated path to the beach Stuff is friendly and ready for help Huge selection of dishes
Stayed in May 2024
Reviewed: 11 May 2024
Roxana
RomaniaThe food was incredible good. We also enjoyed the indian restaurant.
Stayed in May 2024
Reviewed: 8 November 2023
Anca
RomaniaIndian restaurant to so good
Facilities and pools
Stayed in September 2023
Reviewed: 24 October 2023
Michael
IrelandThe location the food and staff
Stayed in September 2023
Reviewed: 1 October 2023
Leetus
United KingdomAs we were end of season the restaurants were reduced to just 1 in the hotel and it was very busy still so it was crowded. Also the food could be more varied but again I'm not sure of this is because it was the end of season.
Hotel is perfect for families. So much to do for children with all the pools, slides, parks and kids club. Evening entertainment was good and interactive again very good for children. The room was excellent plenty of room very comfortable and good views.
Stayed in September 2023
Reviewed: 22 September 2023
Dmitrii
Serbia- Bad pillows with no alternative options - imagine sleeping on two folded t-shirts. - Bad isolation level of the shower bathroom - water pours out all over the place. - Can't reach out the shampoo and conditioner while standing in the bath. - Sagged mattresses, might be bad for people who are sensitive to sleeping conditions.
- A wide variety of food, tasty meat, lots of fruits and vegetables, unlimited drinks anytime (even water and coffee supply near your room). - Friendly personnel, very welcoming people, attentive and nice. - Nice location near the beach, good view of the sea from the room. - Lots of things to do in the territory of the hotel, pools, different restaurants, bars, SPA and fitness center. - Spacious room in good condition, branded bathroom supplies.
Stayed in September 2023
Reviewed: 21 September 2023
Andrei-cosmin
RomaniaThe crowdness of the main restaurant, lack of a particular circulation direction in it was quite a challenge at rush hour. It was very dificult for our daughter mainly.
Coziness of the staff and fact that the room was big and very clean. We felt safe especially for our little daughter.
Stayed in September 2023
Reviewed: 11 September 2023
Florentina
Romania1. parking - the hotel should be responsible for easy access, if you want to leave and someone else is blocking you, you need to discuss with the car owner to move it (we find it very difficult to discuss with owners, no phone specified, language barriers etc.) 2. there is not enough space for the hotel capacity in beach area or pool - if you didn't come early in the morning, you wouldn't find anything available
Stayed in August 2023
Reviewed: 4 September 2023
Ciurica
RomaniaEverything was great!
Room, pools, food and entertainment team.
Stayed in September 2023
Reviewed: 2 September 2023
Felix
IsraelHard to get place near the pool, People take up space in advance. More water slides could be happier to kids. Bathroom is leaking or splashing.. water every place
Clean Welcome personal Eat, drink as you wish Big room
Stayed in September 2023
Reviewed: 31 August 2023
Kosmin78
RomaniaGood vacation!
Stayed in August 2023
Reviewed: 29 August 2023
Jelena
United KingdomStaff's command of English is not enough to provide good service. Even reception was straining to understand some of our enquiries. There are some really grumpy and unfriendly individuals in reception, which is off-putting. We were checked in by a girl, who did not explain us everything about hotel facilities, and really acted like we are a bother. Not all staff is like that, but it was a spoiled experience for us. Out shower was a pain, as it was leaking through the shower screen and the floor was a constant pool of water. We have reported this to reception and had an "engineer" attending, however he did not fully rectified the issue, and because it was so hard to explain the problem in the first place (due to command of English) and mission impossible to communicate with engineer (who only spoke Bulgarian), we had to giver up, and use our towels to make is safe for kids. Food, as in many other reviews - boring and repetitive, not the best. Yes, you will not go hungry, but really reminded me a Soviet canteen. Staff handling the food, again no English, so if you need any help - you won't get it. On the positive - Indian food was fantastic, even fussy kids enjoyed it, and Chinese was a fun experience. Beach bar - bad. You will queue for 40 minutes to an hour to get a plain grilled cheese sandwich, because only one person is helping in the bar. Need 2 or 3 people. Indoor pool could be cleaner. Room cleaning - bad. Only bed were made, towels were changed, and a light wipe down in the bathroom - but not even a mirror clean. There was dust everywhere, and floors that are carpeted are not hoovered. Phone next to my bed had an ancient layer of dust, and so did the TV.
Location great, only 30 minutes away from Burgas airports by car or taxi. 3 minutes walk form the beach. Beach is very good, soft sand and kids friendly sea (large shallow end, no steep drop into the deep). Hotel has 2 deep pools and one shallow heated pool (it is not always on, only when it is less hot outside, which makes sense), and one indoor pool. 3 slides which our 2 kids (age 7 and 9) have really enjoyed. Kids club is good and runs 2 times per day (morning and afternoon) - which is included in price. Towels for the pool and the beach can be exchanged for fresh ones any time you need, which is simply fantastic. Room key is on your hotel wrist band, and you can get one for each family member - great idea, super convenient. Soft drink and coffee machines are placed through hotel, so you can always have a drink to hand. Bar serves good alcohol and cocktails - does not taste weak or diluted. You get good bar snack throughout the day - burgers and hot dogs. Ice cream for kids. Hotel has medical centre on site, but you do need to have an insurance for it. Even with some negatives, we would gladly return to this hotel, we had a good holiday.
Stayed in August 2023
Reviewed: 28 August 2023
Gabriela
United KingdomVery good
Stayed in August 2023
Reviewed: 27 August 2023
Alexandra
RomaniaStaff was a bit uninformed, weird process for some of the activities..you need to do a bit of detective work to find out how get acces to minigolf, the climbing wall is not available as schedualed all the time, stuff like that.
Just as described, everything was great, we had a wonderfull stay. Would recomend and we are looking forward to returning here.
Stayed in August 2023
Reviewed: 24 August 2023
Jeries
IsraelThe staff didnt understand english very well and it was hard to communicate with them. The hotel was very crowded, if you didnt reserve a sunbed early in the morning you will not find anywhere to sit near the pool Even if the hotel says no reserving sun beds people didnt listen and they put towels on several beds , It was very unpleasent The privat beach was far from the hotel ( a 10 min walk) The snack bar close at 16:00 so if you are hungry there us nothing to eat exept for pizza.
The hotel is beautifull and soo big 3 pools ( cold) The waterslides were fun The location is in the center of sunny beach lots of things to do near the hotel ..our room was very big and comfortable... Food was tasty Drinks were ok also
Stayed in August 2023
Reviewed: 24 August 2023
Yehuda
IsraelSome more food diversity in the dining room wouldn't harm anyone:-) maybe add some Middle Eastern cuisine .
The hotel was exactly what we were looking for. A large hotel, many facilities and not crowded. Well... it's not the newest hotel, but what it lacks in modernity it makes up with hospitality, cleaning and fun.
Stayed in August 2023
Reviewed: 22 August 2023
Lawindy
RomaniaNothings
Everything
Stayed in August 2023
Reviewed: 21 August 2023
Reynolds
United Kingdomnothing
had everything you would need for an all inclusive very organised
Stayed in June 2023
Reviewed: 20 August 2023
Jolita
IrelandAll
Stayed in August 2023
Reviewed: 20 August 2023
Marius
United KingdomProviding extra activities for kids at extra costs, poor service on beach bar, if can be called beach bar a food van sized stall.
Food facilities are great, with loads of options for food, swimming pools are nice.
Stayed in August 2023
Reviewed: 12 August 2023
Kaloyan
BulgariaToo many people. Its a huge hotel and pretty crowded and noisy outside by the pool and restaurants. The sushi was bad and the clams were not cleaned properly before being cooked, but those that were OK to eat were delicious
Variety of food. The pool. Room was exceptionally quiet and you can get yout rest.
Stayed in August 2023
Reviewed: 12 August 2023
Vasile
United KingdomThe beach is a bit too far, and sometimes the sun beds are not enough for everyone. Also bar from the beach is close too early in the afternoon.
The resort is very clean, a good quality of food and very friendly staff
Stayed in August 2023
Reviewed: 12 August 2023
Marius
United KingdomRoom door was damaged, not closing properly, we could hear all people walking on hallway, bad smell inside bathroom from drains, car parking very limited and not included in room price,popcorn not free, poor management for beach sunbeds and beach bar.
Swimming pools was nice, food facilities brilliant,loads of food variety,fruits, cakes, sea food.
Stayed in August 2023
Reviewed: 10 August 2023
Nicoleta
RomaniaParking at opposite hotel , not free , but this is the situation everywhere in Sunny Beach so happy to have a parking space in the end , 2min away from our hotel
Great family holiday at Melia Sunny Beach , big shout out to Krasimira and Nikolay for helping with my daughter's birthday cake and table decorations , all stuff very friendly , rooms and toilets ,including outdoors ones , very clean at every point in time when the hotel was fully booked with more than 3000 guests. Very well organised, good food , great team work from all stuff members. Our room was huge , towels changed and cleaning every day We'll definitely go again
Stayed in August 2023
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