8B,Primorska street, 9600 Balchik, Bulgaria
Based on 343 hotel reviews
8.9Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.6
Staff
9.1
Value for money
8.5
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Cristina
RomaniaIt was old and not so clean
Location
Stayed in May 2024
Reviewed: 2 May 2024
Adrian
RomaniaThe rooms had a bad smeel
Very clean and good location
Stayed in May 2024
Reviewed: 2 May 2024
Gheorghe
RomaniaGood breakfast; Excellent view; Spacious room; Good bathroom;
Stayed in May 2024
Reviewed: 30 April 2024
Popina
RomaniaNothing comes to mind.
Excellent view to the sea from the room! Good breakfast!
Stayed in April 2024
Reviewed: 20 April 2024
Elena
RomaniaAll good. Parking near the hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Ilona
RomaniaShower
Location
Stayed in April 2024
Reviewed: 5 April 2024
Paul
United KingdomConsidering the hotel has its own car park I think it's unfair to have to pay if you’re staying at the hotel we have stayed at other hotels in the area with free parking
Breakfast was adequate, location excellent.
Stayed in March 2024
Reviewed: 19 March 2024
Heather
RomaniaThis is just our preference. We went at a quiet time, but to sit on the balcony with the main walkway in front and restaurants , there was no privacy.
The hotel was lovely and located in the centre of the promenade. The restaurant joined on was great. Good food and value for money
Stayed in March 2024
Reviewed: 11 March 2024
Cristea
RomaniaThere s a constant sound coming from the bathroom area, but not out bathroom .. like a constant running water from above rooms. It was during the day and night. And the bathroom door closes very noisily:)) But all around a very good stay! Thank you !
Good position, nice hotel and staff. Clean room and bathroom, cute decor.Decent breakfast at good price.
Stayed in March 2024
Reviewed: 7 March 2024
Armasumih
RomaniaNothing.
This location is excelent. Very clean room, right in front of the sea, right in front of all restaurants in Balcic. We will definetly come again here.
Stayed in March 2024
Reviewed: 26 February 2024
Lucian
RomaniaBreakfast for a 4 star hotel is quite poor, not many food options to choose from, only 1 coffee machine that is quite old.
Good location, nice staff and room.
Stayed in February 2024
Reviewed: 18 November 2023
Daniela
BulgariaWe liked everything
The location
Stayed in November 2023
Reviewed: 5 November 2023
Erlinda
RomaniaWe did not sleep comfortably because of the temperature in the room. It was too hot… we tried to adjust the thermostat but it didn’t work, so we have to open the balcony door, so it won’t be too hot but after a few hours it gets really cold, so I need to wake up and close the door and it continued until morning time, so we really did not get enough sleep. Another thing, the style of the bathroom, when you take a shower, the whole bathroom will be wet, there is a shower curtain but it actually doesn’t make sense. Anyway, thats it… nevertheless everything was ok.
I like the location, it is in front of the sea, the place has many restaurans to choose from, the parking is convenient and the breakfast is decent.
Stayed in November 2023
Reviewed: 28 October 2023
Carmen
RomaniaClose to the sea and restaurants
Stayed in October 2023
Reviewed: 10 October 2023
Larisa
Romania-
Everything! The staff was nice, hotel room clean, balcony was spacious
Stayed in October 2023
Reviewed: 5 October 2023
Justin
IndiaThe parking fee was way too much for hotel parking.
The location was excellent with balcony that overlooked the marina. Breakfast was great.
Stayed in September 2023
Reviewed: 28 September 2023
Doina
RomaniaIt was ok, one night stay over the week end , almost on the beach but a little bit further, we took a last room available which was ok for one night overall.
Stayed in August 2023
Reviewed: 19 September 2023
Danail
CanadaThe shower enclosure wouldn't seal properly so the water leaked on the bathroom floor. Should be an easy fix.
Excellent location. Friendly staff, both at the hotel and the restaurant. Room balcony overlooking the sea.
Stayed in September 2023
Reviewed: 19 September 2023
Nae
Romaniano pool , no spa and we had to pay for parking
Great hotel the room is perfect and the location is amazing... exactly by the sea with a beautifull view, food was verry good , the staff verry polite and verry helpful !!
Stayed in September 2023
Reviewed: 14 September 2023
Sandy
United KingdomMy bed was a bit uncomfortable
Breakfast was lovely, location excellent and the room was stunning.
Stayed in August 2023
Reviewed: 9 September 2023
Huriye
United StatesNone
Location, beautiful views, spacious, clean, friendly service
Stayed in September 2023
Reviewed: 8 September 2023
Irina
RomaniaWhen we had shower the entire bathroom floor was flooded and we had to use towels to swipe the water. A shower cabin could prevent this from happening.
Great location and view, very good breakfast, clean room, friendly staff.
Stayed in September 2023
Reviewed: 4 September 2023
Andreea
RomaniaEverything
Stayed in August 2023
Reviewed: 31 August 2023
Bogdan
RomaniaLocation, polite staff.
Stayed in July 2023
Toulon, France
Plantation, USA
Palekastron, Greece
Lienz, Austria
Ao Luk, Thailand
Sturbridge, USA
Port Elizabeth, South Africa
Fang, Thailand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content