Hightly NOT recomended hotel for communication with the staff and attitude towards guests

Stayed in June 2023

Advertised as suite but room very small with basin in bedroom. breakfast options limited, no juice, no cereal.

Close to station, bed comfortable and small breakfast garden at rear. balcony (small) from bedroom. staff helpful.

Stayed in May 2023

I have booked this hotel because of the included transfer to the airport. Unfortunately I should pay by myself for the transfer. The information on booking about the services of the hotel was false. The bed was very comfortable, but the refrigerator was not working.

Stayed in April 2023

Too noisy

Location

Stayed in January 2023

Kettle not working

Stayed in September 2022

very small rooms, you can hear all night the drain of the toilet, you can hear very well the neighbors Bad point: on booking appears “free parking” and we paid 1 leva/hour. It’s not about the amount… is about being correct.

clean, breakfast is ok

Stayed in August 2022

There is no 24 hour reception. There is a party on my floor, next room to mine. There is no stuff from the hotel to make to deal with that. I have no sleep the whole night. The rooms are too tiny for this price.

The breakfast was good. The location is ok. The stuff was very friendly.

Stayed in August 2022

Breakfast was not so good .

Room was specious & clean .

Stayed in August 2022

There were at least 20 mosquitoes in the room. It was a fairly small room, so basically they were buzzing and biting everywhere during the night. It was quite disturbing and actually ruined the whole experience with the hotel for us.

Great staff - polite, friendly, lovely girls. Outside the hotel is Blue Zone for parking, but you can leave your car there for tha day for 16 lv paying via the app of Varna municipality. Ask the staff for help with this.

Stayed in August 2022

You need a special request to use the elevator?! Location of the stairs is strange, and to get to the ground floor you need to pass by all rooms on all floors. There was a strange smell in the room reminding of moisture and mold.

The hotel has great location. It is two blocks away from main boulevards, very close to the Varna port and the Sea garden. There are excellent restaurants and cafes nearby.

Stayed in June 2022

- The room was ok. The bathroom is very small and my husband who is 2m high couldn't stay comfortably in the bathroom. The color palette was not great but this is a personal preference

- The location is great - walking distance from the centre and the restaurant/bar area - we stayed for just one night, and it was ok. For longer - I am not sure.

Stayed in June 2022

Not comfortable pillows and not enough. I think they should add more pillows for better sleep. I expected a bath for the price of the hotel . Just two coffee's in the room for 5 days are not enough, (there wasn't any option as tea) the worse think was that I was ill with high blood pressure and it was impossible to take a nap in the afternoon as the cleaners were all around chatting loudly. The first time we arrived was really clean then the other few days cleaners stop doing their best by changing just the bed sheets and not touching even the bathroom leaving dirt and limescale everywhere.

Good size bed , I liked that there was small fridge for refreshments. I liked the design of the room and all the colours. Excellent location to town center . Great costumer service ,good reception.

Stayed in May 2022

It is run by a family but the husband has an attitude, they don’t tell you about the elevator they just point you to the stair even if your going to the third floor and it looks like it is only usable to go down and not up, what’s the point on having it.

There is no breakfast unless you request it the day before and is not included you would have to pay extra. It is a clean and newly remodeled place but you can hear everything that goes on in the hallway and the room next to your.

Stayed in May 2022

It was very loud, we couldn’t sleep well. At 8 A.M people were screaming in the hallway :(

Stayed in March 2022

it was very cold, they didn’t switch on the a/c before we reach. its also very very small room , there is only space for the bed.

They agreed to check us early as we only needed the room for 3-4 hours for my mother to take some rest before her hospital appointment.

Stayed in January 2022

I didn't like the fact that I was a single user of a Deluxe twin room and I paid the same price as for two users. Also it was written in the description that there should be a balcony and it didn't.

The location is great and the room was clean. There was free coffee in the room.

Stayed in August 2021

The place is a family hotel and it feels like the family lacks experience running it - the doors had card readers, but were opened with an old school key and not a card. To access the elevator you have to pass through the kitchen and a back passage. It was a bit difficult communicating in Bulgarian language the family is not really fluent in it. There was also a lot of barking noise from a dog nearby.

The room was cleaned daily which is not common in Bulgaria for some reason. The place was either new or freshly renovated - the AC worked well and we had a few more things at hand compared to other hotels in the same price range, which I actually consider basic amenities like hair dryers and access to ironing. The staff were nice.

Stayed in August 2021

Internet was pretty limited. Not enough to do much asides from the basic usage of wifi

For a good price, it had the basic needs. It was very quiet and peaceful.

Stayed in July 2021

Eventhough the hotel looks nice from photos,the room we were offered was in the backyard,humid and where people had breakfast.Just be careful which room you reserve.

Stayed in July 2021

The walls were very thin and you could hear people's alarms, movements, chats and showers loudly. Not good for sleep or rest.

Clean, good location and friendly staff.

Stayed in September 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in December 2023