Furniture sub standard

It offered basic facilities

Stayed in March 2024

Many things.

Not too bad, but not excellent casual breakfest. Cool puzzles in lobby and restaurant.

Stayed in January 2024

The cleanliness.

Stayed in August 2022

The bed covers/ quilts in the cupboard had yellow stains on them, and so I could not use them. The bed did not have a proper base. It tipped when my husband sat on it. The hotel needs to provide good beds, not such cheap ones. Also the shower water did not drain away properly. It took a long time, and so the floor was flooded after we showered. The toilet flush noise was loud and continued for several minutes.

It's a good place to stay if you're visiting Arbanassi because rooms are cheaper here than in that village. The breakfast was fine.

Stayed in August 2022

No complaints

Brilliant location for visitors to town

Stayed in August 2023

After spotting cockroaches in the bathroom everything else weren't important

Stayed in August 2023

It is really outdated and it shows. The furniture is old, there were some things broken in the bathroom. No fridge in the room.

The location is good. There was also parking available.

Stayed in July 2023

Limited menu,

Nice and central,big and airy.

Stayed in July 2023

Our colleagues told us it's a scruffy hotel, well lower than how's described. Poor breakfast with no choices, and even had to pay cash which is nowhere mentioned on Booking.com - so one of the guests had to withdraw money in the middle of the night in a place he did not know, because the hotel only accepted cash and nothing else. You cannot ask this to an international traveler, it's shameful and highly impractical.

Our colleagues told me that they could sort of can sleep ok.

Stayed in July 2023

It's little bit old but nothing bad

Good hotel, clean nice staff

Stayed in June 2023

It was freezing cold in the room

Stayed in January 2023

Room had air-conditioning was very noisy on heat if turned off room went cold quickly, and you could hear the other rooms air-conditioning vibration, noise from air-conditioning next door

Stayed in December 2022

Non working ac probably dead batteries in remote

Centre location

Stayed in September 2022

Payment with card is not accepted, only cash and only local currency. The room was worse than expected: torn curtains on the window, ridiculously small (but clean) bathroom. Avoid the staircase at all cost! We stayed on the 2nd floor, so using the stairs was easier than waiting for the elevator, but the staircase is smelly, the walls are dirty and the plaster is falling off at some parts.

Well, we left the reservation for the last moment and by the time everything else was fully booked. So we didn't have any other option. It was at a pretty decent price, but apart from that... I wouldn't come back to stay there.

Stayed in August 2022

The break fast.

Stayed in May 2022

The hotel looks like a repurposed hospital. The rooms ar small and the two single beds are placed longitudinally near the same wall. A small led tv, a bigger one would not fit in the room. The carpet on the floor was full of animal hairs and all kind of stuff. The cleaning staff had a vacuum cleaner but maybe they did not have electricity to use it, or maybe they don't know how to use it, I don't know. The linens were stained but looked washed. The walls were dirty. No mosquito net on the window. The bathroom is extremely small and has nothing but two small soaps. The shower is over the sink and toilet. The breakfast is the poorest breakfast ever, like in a hospital. They served camomille tea, and it reinforced the idea of a hospital. The waiters were dressed in gym suits - it would look fine if they had the same colors. The cleaning time is the same as breakfast time, so the only elevator for over 60 rooms and 5 floors is used mainly by the cleaning team, so you have to take the stairs - and see the creepy walls like in a horror movie, they look like they will fall any time. They ask for 30€, including breafast - if the price was 20€ without the breakfast, maybe, just maybe it would be a fair price. The superior luxury room is a little better and would worth 25€, but otherwise, they are too expensive compared to what you can find in Veliko Tarnovo for 30€.

This weekend there were no accomodations at all in Veliko Tarnovo, it was a 3 day long weekend, this is why we booked in a nearby town. No wonder this was the only hotel in a 30km radius with free rooms - the most expensive hotel relative to what they offer. But, if you have no other choice, you have a place to sleep. Don't expect anything good and you will not be disappointed.

Stayed in September 2021

Old style hotel, smell of mold, you have to sleep with the window open to resist Old and stained towels and linen, holes in the walls, broken curtains, broken extra beds, faulty air conditioners, old and long-standing old carpets on the floor, broken and unpolluted. No refrigerator in the room

...

Stayed in August 2021

Hardly the receptionist understood a bit of English. Old , dirty and damaged furniture. Barhroom smells horrible. Parking places for only 5 cars. Not possible to pay with the card. You can pay only with leva.

Stayed in July 2021

there were cockroaches in the room, breakfast was small and nasty

nothing

Stayed in July 2021

Central location helpful friendly staff

Stayed in June 2021

We had a reservation for a double/twin room but when we got there there wasn’t an option for double room, only twin. They only accepted payments in cash at the reception. After we paid for our stay they didn’t give us any kind of receipt and when we asked for one the answer was “Tomorrow you can have it”. In the room the pillow cases were dirty.

It was at the city centre. It has a parking and breakfast included in the price.

Stayed in May 2021

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023