Svoboda Square N 1, 2600 Dupnitsa, Bulgaria
#1 of 1 hotels in Dupnitsa
Guests' ChoiceBased on 143 hotel reviews
8.5Cleanliness
8.7
Comfort
8.6
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.6
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Ema2015x
ItalyHotel Rila offers a modern and functional stay experience. While its exterior may appear simple, step inside to discover a pleasantly designed interior. Though the rooms aren't overly spacious, they are well-appointed and provide a comfortable retreat. The friendly staff adds to the welcoming atmosphere, and the breakfast served is of high quality. Plus, the convenience of free parking just outside the main door is a definite plus. I wholeheartedly recommend Hotel Rila for a satisfying stay experience.
Stayed in April 2024
Reviewed: 3 February 2024
Zarar
United KingdomSauna steem is my best
Love the location, welcomed staff and excellent house keeping
Stayed in February 2024
Reviewed: 8 January 2024
Tatsanee
ThailandBreakfast was not so good.
Location
Stayed in December 2023
Reviewed: 28 November 2023
Marius
RomaniaThe rooms should be renovated, but they are still OK
The location of the hotel; Free access to the outdoor pool and SPA; Parking included in the room price; Varied breakfast
Stayed in September 2023
Reviewed: 24 November 2023
Laura
GermanyBreakfast was ok however the the girl who was there was not very helpful
The room was very nice and the spa was small but nice and free.
Stayed in November 2023
Reviewed: 29 October 2023
Richard
United StatesClean. Great breakfast. Helpful staff.
Stayed in October 2023
Reviewed: 13 September 2023
Ruben
SpainThe price, 50€ out of season for a small city like dupnitsa
Large choice for Breakfast, shower was also great even thought after it the floor was flooded as there is no door or curtain. Room had a nice view and was renewed.
Stayed in September 2023
Reviewed: 9 September 2023
Alex
RomaniaThe place is pet friendly but not entirely. We had to have our breakfast (included) in turns because the dog was not admited in the breakfast room, even it is a terrace there. The lady in charge with the breakfast was rude not only to us but to other guest too. She should be replaced.
The place is pet friendly. Confy room, good breakfast. Multiple dining facilityes arround
Stayed in September 2023
Reviewed: 9 August 2023
Alexandru
RomaniaIn reality the hotel does not look as well as in the pictures.
Hotel was clean, staff was nice.
Stayed in July 2023
Reviewed: 6 August 2023
Silvia
RomaniaWe had a nice stay at Hotel Rila. The room was big and clean, the location is right in the city center and the breakfast was good as well.
Stayed in August 2023
Reviewed: 30 July 2023
Simon
United KingdomThe bed wasn’t that comfy, only provided a thin sheet and the fridge buzzed every half hour throughout the night. The music from the bar/restaurant outside went on quite late too so neither of us got a decent sleep. We heard there were some natural hot spring hotels close to the Seven Lakes cable car too which might be a better option?
The spa, once found as its in the basement, is lovely. Includes hot tub, pool, sauna, steam room and an outdoor pool which was cooler than indoor. Breakfast was decent - plenty to choose from and the setting was nice. Location is a bit out of the way but equidistant from the Monastery and Seven Lakes cable car which is why we chose it. Town centre has little happening, there’s a busy bar/restaurant nearby. Parking is through the barrier - pick up a ticket from the machine and reception will validate on checkout. Would have been good to have been told this in advance though as there was a parking attendant dishing out tickets at the parking place close to the hotel.
Stayed in July 2023
Reviewed: 20 July 2023
Katrien
BelgiumAirconditioning in one of the rooms didn’t work properly.
Nice pool! There is a spa area which we didn’t use, ok breakfast. Helpful staff.
Stayed in July 2023
Reviewed: 10 July 2023
Catalin
RomaniaGood breakfast, nice staff.
Stayed in July 2023
Reviewed: 29 June 2023
Cristina
Romanian/a
The spa facilities were great. Everything was clean, including the pool area. Hotel's restaurant had good food for a fair price. The bed was comfortable and we enjoyed the mountain view.
Stayed in June 2023
Reviewed: 27 June 2023
Viorel
Romania-
The hotel is situated in a quiet area. There are parking places. The rooms are clean, big enough. It is a spa zone with indoor pool and also an outdoor pool. At ground floor it is a playground zone for children. The personnel are very friendly. The breakfast was a lot, good and varied. In the future when we need an accommodation in the area we will stay for sure at Rila Hotel. We strongly recommend the Hotel Rila.
Stayed in June 2023
Reviewed: 23 June 2023
Mariana
Romaniaa non-smoking room with a strong cigarette smell
close to the highway
Stayed in May 2023
Reviewed: 18 June 2023
Petya
BulgariaNosy restaurant, small parking, too much chemicals in the swimming pool (in the spa area it hurts the eyes)
Great breakfast,clean room, privite parking, pets allowed, good location.
Stayed in June 2023
Reviewed: 29 May 2023
Evgeniya
BulgariaThe decor in general could definitely use an upgrade - a new paint job, maybe some new furniture, etc. The bed was very squeaky. Breakfast was bland and did not consist of many options. They could do with some more juices. The breakfast area wasn't quite clean, as there were crumbs on several chairs and tables. The toiletries offered were disappointing.
The hotel was very centrally located. Staff were polite, even inquiring whether I enjoyed my stay. My room offered a wonderful view of the Rila mountain and it was cleaned quite nicely. There was even a bathrobe and slippers, an electric kettle, and a fridge.
Stayed in May 2023
Reviewed: 28 May 2023
Derek
Bulgarianothing
very clean and excellent staff
Stayed in May 2023
Reviewed: 27 May 2023
Pascal
Switzerlandin the middle of the town. we could park our motorcycles in front of the entrance, they have 24 hours desk service, so it was super safe for the bikes. Good food in the restaurant.
Stayed in May 2023
Reviewed: 25 May 2023
Paulina
United KingdomNothing.
The spa and the room.
Stayed in May 2023
Reviewed: 24 May 2023
James
United KingdomThe live loud music that started at 2pm abd stopped at 10.30pm
I spent 1 night only in the hotel the breakfast was good I did not see the spa..
Stayed in May 2023
Reviewed: 14 May 2023
Philip
United KingdomThe breakfast was not cooked to a standard expected to a UK traveller
Staff were friendly and helpful
Stayed in May 2023
Reviewed: 10 April 2023
Nikolai
Bulgariait wasn't really clean in the room
the pool and the jacuzzi were nice
Stayed in April 2023
Korčula, Croatia
Freiburg im Breisgau, Germany
Rodi Garganico, Italy
Neve Zohar, Israel
Yuchi, Taiwan
Urbino, Italy
Neum, Bosnia-Herzegovina
Bhiwadi, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content