A dog in the neighbouring room barking at night and in the morning is a no-go, but preaumably an exception.

I was here for the second time. Thus I knew the hotel and fortunately nothing has changed to the worse. Friendly staff, excellent WiFi. A real bonus is the free-of-charge garage (with charging station, already!)

Stayed in April 2024

Parking entrance is for SUV models, sedan autos has risk to touch the bottom of the car due to insufficient ramp in the entrance. Hope this can be solved.

Location is not perfect but close to center, nearly a great hotel to stay comfortable ..

Stayed in April 2024

The floor of the bathroom is slippery. There are some precautions, but the shower place is not separated with a window or something. Therefore, all the water goes into the middle of the bathroom.

I stayed only for a night. The location was easy to find, and parking is possible both on the way and under the building. The check-in was so easy, and the staff is really helpful. The elevator functions well. The room is big and has two televisions. I loved the coffee machine and utensils in the room. The staff provides slippers incase asked. The best part of the hotel is its breakfast, which is way more delicious and varied than at several other hotels. I would definitely stay here next time.

Stayed in December 2023

I didn’t like the breakfast, too simple, and every day the same.

I liked the room, everything is arranged and clean.

Stayed in November 2023

N/a

The hotel is new, clean and comfortable! The beds are hard and very comfortable! The staff is very kind and helpful. There is an underground parking with limited spots, but parking on the street is also possible. The location is not ideal, as there is construction on bith sides of the hotel, but there wasn't any noice inside.

Stayed in November 2023

Access to the parking is not easy when there are cars parked in front of the hotel (almost not possible)! I can recommend the hotel to start offering a bottle or two of water for the guests in the rooms...something life saving for people arriving during the night!

New modern and clean small hotel! Small free private parking under the hotel and well organized self check-in during the night! Really comfortable mattress.

Stayed in October 2023

Everything was great!

Stayed in October 2023

Cozy minimalistic atmosphere. Friendly welcoming and friendly staff. Good breakfast.

Stayed in October 2023

Was a great location for me as it was only a minutes drive to an equestrian facility I was visiting but if someone wants a very central to town accommodation there may be better options. Still close only a 10 minute walk.

Very kind staff. Clean & good value.

Stayed in June 2023

comfortability, interior, friendly & helpful staff, cleanliness

Stayed in August 2023

🔝 place, great personal ♥️ and very clean and new 🫶

Stayed in August 2023

Very nice brand new place! Everything is fresh and clean! Staff is very friendly. I want to come back:)

Stayed in August 2023

-

The staff is friendly, property is clean and nice.

Stayed in June 2023

Nothing to say. All good 👍

The hotel is very clean and has a great atmosphere, organized and friendly staff who really love their job and care about their guests. Another very important thing is that this unit has underground parking, and this is very good because things and car are in a safe place. Thank you

Stayed in July 2023

Breakfast was underwhelming, location was not the best

Very Clean and quiet rooms, friendly staff.

Stayed in July 2023

Nothing

Super organised and very good service.

Stayed in July 2023

Zona , mic disconfort de la lipsa restaurantului The area, a little discomfort from the lack of a restaurant

Personal foarte atent, curățenie, liniște. Very attentive staff, cleanliness, quiet.

Stayed in June 2023

Shower head is highly ineffective - sprays water all over the place and very little on the person. Needs to be changed with another type.

Clean, comfortable. Reception lady is lovely!

Stayed in July 2023

Breakfast could be richer, a normal shower cabin would be much better.

Nice and clean rooms, safe parking, nice location.

Stayed in July 2023

Bulgarian shower.

Good new hotel. Clean rooms. Private parking. Breakfast not very various, but fresh and tasty.

Stayed in June 2023

The garden could use some improvement.

Very clean and luxurious. They accepted our cat and have him bed and feeding and water bows.

Stayed in June 2023

My only suggestion is to make sure drainage in the bathroom floor is regularly cleaned and water is easy to drain. Maybe to change the concept into shower cabin instead of open floor bathroom space. It was very clean , but keeps wet floor (and possibly slippery ) for a while after using the shower.

Excellent level of hospitality , brand new facilities, welcoming atmosphere, big comfortable, exceptionally well cleaned rooms . High quality bed sheets and towels , sustainable toiletries ,well aired hallways , comfortable beds, normal size lift to the upper levels, professional service at the reception ! There was late evening water supply interruption caused by the city of Shumen , meanwhile hotel's team acted immediately and restored the water supply via local hotel's reservoir installed for such events . I am amid traveller around the world and I was very pleased to find such level of exceptional service here ! Keep the good work !

Stayed in June 2023

No kettle in rooms

New and nice hotel. Clean and friendly service

Stayed in May 2023

Everything perfect! 10+

Stayed in May 2023