Very good food.

Stayed in March 2024

Perfect place. Very welcoming staff. Great atmosphere. Recommend it!

Stayed in February 2024

nothing :)

We purchased half board, and both the breakfast and dinner were perfect. The personnel was extremely helpful. The hotel is located nearby to main road but in winter time, the branch road could be sliperry due to the snow, be careful. The room was big, and it was really hot (it was perfect during the snow time). If you go for skiing, it is approximately 20 minutes far away from the lifts/ski pistes by driving located in both Stoykite and Pamparovo. The hotel has also spa, we didnot try but it looked very nice & the message appointments were full, you should make the appointment prior to your visit. Thank you for great hospilatiy.

Stayed in January 2024

Fantastic place and surroundings!

Stayed in November 2023

I loved everything about this place. It's the perfect spot for a relaxing vacation or hiking experience. The host was super friendly, and the food was delicious.

Stayed in September 2023

you never see the staff, the reception is always empty nobody to ask or help! They don’t say you have ti pay extra for dogs!

nice interior and clean

Stayed in October 2023

No room cleaning in 3 days. No toilettires replaced by self. Always have to ask the hostess.

Location and the view and the room is large and beautiful

Stayed in September 2023

The location of the hotel is great. Everything looks new. The staff were very friendly and helpful. We paid for half board - the dinner was wonderful.

Stayed in August 2023

Excellent. Unfortunately, I spent here only one day.

Stayed in July 2023

The view is magnificent.

Stayed in May 2023

There was a construction in frond of the hotel and parking was a bit hazard.

The hotel was very nice. dinner and breakfast were good.

Stayed in April 2023

The shower in our room was a bit old, but still working

Everything! Pretty, quiet, cozy place.

Stayed in April 2023

Clean rooms and well maintained common areas.

Stayed in October 2021

None.

The staff was very friendly. They couldn't give us our change at check-in and we forgot to pick it up from the reception. They gave it the next morning on breakfast. Speaking of breakfast, they offer a couple of things to try out and you can get a coffee or a tea.

Stayed in October 2021

Great attitude and very tasty food.

Stayed in September 2021

Everything was spotless. It find this hotel as my favourite place to relax.

Stayed in June 2021

Good location, beautiful view, friendly staff and delicious food. We also love that the hotel is Pets friendly :)

Stayed in May 2021

everything was great!

Very cozy place, we enjoyed our stay there for 101%! The place where you feel like guest, not like customer. Very kind and helpful staff, good breakfast, nice view, tasty food.

Stayed in May 2021

Definitely overpriced for what they provide! Our overall experience was not good.The staff was always staying in the restaurant. Only one of 3 days the steam bath was working, and the sauna was on only during the evening. There were no additional towels for the SPA, and for 3 days nobody changed our towels. The temperature in the room was uncomfortably high without option to control it. Breakfast was included in the price but without coffee or tea, also if you are not in the restaurant for the breakfast at the starting time you will not find anything left from it in 30 min.

Stayed in December 2023

Although we booked (and actually paid for) a Deluxe King Room (not a Deluxe King Suite - check the website to see the differences), we were accommodated in a lower-level room (no sofa, etc). As clients, we found this quite unsettling.

Very friendly and polite staff, ready to address your requests. The location and the exterior (green) spaces are well-designed and could satisfy even the most pretentious clients. They readily accept pets.

Stayed in April 2023

There is a steam room and sauna included in the price but you have to ask for them to be turned on. The steam room was broken though. There is nobody sitting on the check-in desk and there is no phone in the room. If you need anybody from the staff you have to go down in the restaurant and look for somebody to help you. Also there is a fireplace with wood prepared for burning in the room but it was impossible to light it up since the wood was wet and again...you have to go out of your room and look for ssomebody from the staff to assist you. Another thing is the hotel locks up at 12 AM in the evening so if you miss the curfew i guess you will sleep outside.

Nice, quiet location outside the town of Smolya. The bed was really comfortable and the hotel overall is clean and nicely decorated.

Stayed in March 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in March 2024