Reviews of Spa Hotel Dvoretsa 5 stars
8 Tosho Staikov Str., 4600 Velingrad, Bulgaria
#21 of 36 hotels in Velingrad
Guests' ChoiceReview score
Based on 404 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.6
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Location
9.1
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Facilities
8.3
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Staff
8.8
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Value for money
7.8
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Free WiFi
8.0
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Reviewed: 21 March 2024
Ilija
Bulgaria50 reviews6 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
Shower in the bathroom 5th floor is more like 3 stars, not like 5 stars. In the dinner food is overheated, as result in dinner starts at 18:00, at 19:00 meet is dry already. This shall be changed. Guests can take towels for the pool, but they have to return them leaving the SPA area. As result bathrobe is wet again, so point is to have a towel in the room and can exchange it in the SPA.
Mineral water is top. Location is very good too.
Stayed in March 2024
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Reviewed: 26 February 2024
Merve
Turkey7 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Attic
- • Stayed 1 night
- • Submitted via mobile
Half of the open pool was covered with plastic and closed and could not feel as we are enjoying nature. It felt like we are using half closed facility
Open heated pool and jacuzzi
Stayed in February 2024
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Reviewed: 8 January 2024
Galina
Bulgaria8 reviews9.0“Great place, would definitely visit again”- • Leisure trip
- • Family with young children
- • Double Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
The only thing less than perfect was our bathroom - it did not have a drainage hole and after two people took a shower, the carpet in the room got basically flooded
Generally we liked it very much, the outdoor pool and the garden are really great. The staff are incredibly polite and forthcoming. It is very warm in the entire hotel and even though the building is old, the property is very well maintained and clean.
Stayed in January 2024
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Reviewed: 19 November 2023
Kiril
Bulgaria34 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 1 night
- • Submitted via mobile
The temperature of the inside pool is a little bit lower.
The outside pool is very clean and warm.
Stayed in November 2023
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Reviewed: 19 November 2023
Kiril
Bulgaria34 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
The inside pool.
The outside pool!!!
Stayed in November 2023
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Reviewed: 10 August 2023
Tihomir
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Extra Bed(2 Adults + 1 Child)
- • Stayed 6 nights
- • Submitted via mobile
Everything is fine
I like how the restaurant was and it was so modern the food was also nice
Stayed in August 2023
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Reviewed: 8 August 2023
Reni
Netherlands12 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Extra Bed(2 Adults + 1 Child)
- • Stayed 4 nights
- • Submitted via mobile
The hotel needs renovation. Very outdated. The spa area especially needs renovation.Too small spa facilities. Internet not strong. Beds and pillows not comfortable.
Very friendly staff, which are the real asset of the hotel..The breakfast and dinner was very good. The pool was nice.
Stayed in August 2023
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Reviewed: 8 August 2023
Stella
Israel22 reviews3 helpful votes7.0Good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 9 nights
old hotel, very small bathroom, old sanitary equipment,not good housekeeping, bad air conditioning in the room
Stayed in August 2023
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Reviewed: 23 July 2023
Chpeev
Bulgaria4 reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 1 night
- • Submitted via mobile
there was a lot
Stayed in July 2023
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Reviewed: 1 June 2023
Denitsa
Bulgaria5 reviews1 helpful vote9.0“great place”- • Leisure trip
- • Family with young children
- • Double Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
the outdoor pool is amazing, so is the landscaping
Stayed in May 2023
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Reviewed: 25 April 2023
Bogoya
Bulgaria40 reviews6 helpful votes8.0“Fair deal!”- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 1 night
- • Submitted via mobile
The internal Spa from my opinion needs some renovation.
The food, the location, the outside pool!
Stayed in February 2023
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Reviewed: 22 April 2023
Teodora
Switzerland35 reviews7 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
a but old, no place to dry our swim suits
Stayed in February 2023
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Reviewed: 16 April 2023
Eric
Bulgaria22 reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
Wifi is not working
Pool is exceptional.
Stayed in April 2023
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Reviewed: 27 February 2023
Andy
Greece10 reviews4 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 3 nights
- • Submitted via mobile
....
Great place, fantastic outdoor pool and hot tubs. Try the contrast between cold and hot tubs. Extremely quiet and a large variety of buffet breakfast and dinner. Overall i believe one of the best choices in velingrad. And if the management proceed with renovation and additional facilities it will just be an unbeatable holiday option.
Stayed in February 2023
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Reviewed: 23 February 2023
Todor
Bulgaria6 reviews3 helpful votes7.0Good- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 1 night
The Spa zone is not enough when the hotel is almost full.
Stayed in February 2023
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Reviewed: 18 February 2023
Viktor
Bulgaria1 review3 helpful votes8.0“Great place, huge castle.”- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 2 nights
- • Submitted via mobile
Did not get very clear instructions on all the details regarding our room and the different facilities around the hotel. The rooms had instruction manuals left in them, which did help a lot more with navigation.
Great place, good price over the week days, good food for both breakfast and dinner, great outdoors.
Stayed in February 2023
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Reviewed: 5 February 2023
Andy
Greece10 reviews4 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Excellent place,
Stayed in February 2023
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Reviewed: 23 December 2022
Yanislava
Bulgaria15 reviews6 helpful votes8.0“excellent location, clean and big rooms, awesome spa”- • Business trip
- • Group
- • Standard Double or Twin Room with Extra Bed(2 Adults + 1 Child)
- • Stayed 2 nights
- • Submitted via mobile
n/a
The Spa was awesome
Stayed in December 2022
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Reviewed: 13 December 2022
Alexander
Israel29 reviews4 helpful votes9.0Superb- • Business trip
- • Family with young children
- • Deluxe Double Room (2 Adults + 1 Child)
- • Stayed 3 nights
- • Submitted via mobile
Internet is very very bad .
Stayed in December 2022
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Reviewed: 12 December 2022
Dragoljub
Serbia12 reviews4 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Extra Bed(2 Adults + 1 Child)
- • Stayed 3 nights
The room was too hot and if I wanted to open the window, the smoke from someones chimney was entering in to my room.
The hotel is great. This was my second tome that I when there. THe outdoor pool is very nice. The playroom is great and the kids were enjoying it.
Stayed in November 2022
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Reviewed: 4 December 2022
Vlad
Romania25 reviews5 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room with Extra Bed(2 Adults + 1 Child)
- • Stayed 3 nights
- • Submitted via mobile
The staff's English was very poor. You could barely find someone speaking English but they were quite friendly. Not all of them were friendly.
The location is great , an old hotel renovated some years ago, close to the centre of Velingrad suroneded by a very nice park. The facilities are ok with 2 restaurants , 1 big thermal pool outside , 2 jacuzzi, and another smaller pool with very hot water. A big parking guarded during the night. Free parking.
Stayed in December 2022
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Reviewed: 20 November 2022
Ekaterina
Russia57 reviews16 helpful votes9.0“Definitely nice place to stay for 1-2 nights”- • Leisure trip
- • Couple
- • Double Room - Attic
- • Stayed 1 night
- • Submitted via mobile
interior is from typical soviet times Dinner buffet was very poor Not enough tables for breakfast and dinner, if you are in a rush - can spoil your mood
The hotel is located in the green area, next to pine trees, it has a Very nice SPA area, jacuzzi and swimming pool outside brings you to other Planet.
Stayed in November 2022
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Reviewed: 7 November 2022
Mirela
Bulgaria2 reviews8.0“Nice overall.”- • Leisure trip
- • People with friends
- • Standard Double or Twin Room (3 Adults)
- • Stayed 1 night
- • Submitted via mobile
I didn't like the room. Had a feeling of older furniture, also we were three people in the room and the third person felt very uncomfortable on the sofa bed or whatever that was. Wasn't a 5 star feeling.
The food and the spa was nice overall. Really liked the outdoor warm pool. The position of the hotel is also very nice. The building itself is interesting.
Stayed in November 2022
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Reviewed: 31 October 2022
Boyanovv
Bulgaria108 reviews15 helpful votes8.0“Good SPA in less than five star service”- • Leisure trip
- • Couple
- • Deluxe Double Room (3 Adults)
- • Stayed 2 nights
- • Submitted via mobile
Needs renovation. Inside looks dated and worn out. The park outside is abandoned. There are even no lights. If you go out in the evening by feet will be challanged with dark park area. The dinner is with kind of DJ and loud misic. Service is under standarts although staf is pushing himself. Food not great and served all together. The control of the heating in the room was not working and was too warm i side.
Spa with hot mineral watter and nice places for kids and options for parents.
Stayed in October 2022
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