The room was not warmed prior our arrival and it took time to get it with a more or less normal temperature

Nice location and nature

Stayed in November 2023

Got attacked bu the puch in the apartment at 3am

Amazing location and nature. Good food

Stayed in September 2023

It is a very nice place, accessible and affordable; beautiful and well kept garden, quite, good service.

Stayed in August 2022

Very nice and top location,!

Stayed in July 2022

Beds could have been more comfortable, but for the price it was no big deal. We were very happy!

Very pleasant motel-style accommodation. Location was great for Rila Monastery and having the river running by was awesome. We enjoyed our dinner too!

Stayed in May 2022

The room is basic, it's ok for 1-2 nights if you don't have too many expectations.

We enjoyed the river, mountains and good food.

Stayed in August 2021

We dined at the restaurant with high hopes of enjoying a delicious meal, but unfortunately, our experience was the worst ever we had. Upon ordering, we opted for the chicken fillet and fries, however, when our meal arrived, we were dismayed to find that it was completely undercooked. The chicken was raw and pink, posing a serious risk. It was not only unappetizing but also unsafe to consume. The waitresse did not speak english and could understand anything, despite showing him the chicken. He did not acknowledge the mistake and offerings a sincere apology. PLEASE DO NOT EAT IN THIS RESTAURANT FOR YOUR OWN SAFE. Planning to eat something before you arrive at this place, as there are not any other restaurant nearby. When he brought the bill, the chickens were included in the bill, despite not being eating and complaining about it, but unfortunately, we had to pay for it.

The room was ok and very nice location.

Stayed in February 2024

Nothing

Nice staff and ubication! Will repeat on summer

Stayed in January 2024

Toilet

Very nice place in the nature good restaurant

Stayed in December 2023

Everything

Stayed in October 2023

Everything was perfect, my kids was over the moon when they saw the location

Stayed in July 2023

The rooms weren’t clean.

Close to the monastery

Stayed in August 2023

We booked for four, but there is nit enough space in the chalet

Location

Stayed in July 2023

The quality of the food in the restaurant was average. Re the bungalow it was fairly basic but ok apart from the bathroom where the tiled floor felt slippy and dangerous after the shower had been used.

The setting in the mountains was beautiful and the position of the bungalow by the river was very restful

Stayed in June 2023

Our stay was in early January and the weather was freezing. When we got to the room, the radiators were not working and the receptionist turned the AC on to heat the room up. Right before we went to bed, the AC broke. We tried to fix the AC and could not. Then tried to find someone to help but there was noone. We slept in our jackets and couple of layers of blankets. Until the morning the room got colder and colder.

The location was nice.

Stayed in January 2023

Amazing location, one fo the best locations during our trip in Bulgaria. Staff very friendly Restaurant close to your room Very Clean Had all neccassary toiletries, soap, towels, face cloth etc... Very good food at the restaurant Free parking available

Stayed in September 2022

The bathroom is awful, smelly and without ventilation. We only stayed one night instead of the two we booked. Not a river view room as promised. Wifi did not work at all.

Stayed in August 2022

It was grate for all of us - the parents, the kids, the dog!

Stayed in July 2022

The maintenance of the hotel is really bad, and so is the service - both administrative and at the restaurant. Our reservation was messed up, and the only excuse we received was that some new colleague at the reception did not know what she was doing. In our bungalow, the bathroom door's lock was broken, so the door could not be closed, let alone locked. Тhe bathroom fan was not working and the window was sealed. The TV remote was also broken and fixed with tape - it was not working either. And the beds were extremely hard and uncomfortable. Some light bulbs were missing and there was an overall feeling of neglect and carelessness.

The location of this place is great, right next to a river, amidst big trees, and 15 km away from Rila Monastery. The bungalows are spacious with little terraces looking towards the river.

Stayed in April 2022

The hotel exceeded our expectations - great location, cozy rooms, very nice staff. I want to say a special thank you to the girl at the reception. And also a wonderful restaurant - very, very tasty food, especially sach and fish!

Stayed in September 2021

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2023