Lack of some amenities like hand soap.

The hotel is REALLY old, but nothing that actually interfered in our experience, even though in a first glance it is a bit shocking when you see it. Location was great, really close to the Regalia Museum and in a 10-min walk to most of Bandar Seri Begawan's top attractions. Additionally, the room could really hold the temperature - it was scorching hot outside, but really nice inside, even with A/C off. Another huge plus was the restaurant, with fantastic and affordable food!

Stayed in April 2024

Not enough menu

Great

Stayed in February 2024

The hotel is a bit old but honestly I found it very clean

Position is ok (the city is very small so everything is very close) Good free breakfast a la carte (it's not a buffet) Big room

Stayed in March 2024

only one channel on tv

environment and near to night market

Stayed in February 2024

The room is a bit dusty and make me sneezed all the time. And i have allergies to dust and smells. The pillow is hard. The bed doesn't have a comforter. Overall, the hotel is nice and good for ppl who like a quiet place.

Friendly receptionist and waitress

Stayed in January 2024

The cat Bruce 😉

Stayed in January 2024

Everything was okay. Like many budget hotels it would benefit from a refresh but then it wouldn't be a budget hotel if rooms were updated.

A budget hotel that is good for an overnight stay.

Stayed in January 2024

Rooms are ancient, it is about furniture. You will even feel the smell of 18-19th centuries. Is it good or bad?! Your choice! The carpet on the floor is the worst thing in the room.

Nice location, good price for Brunei, cosy swimming pool. Breakfasts are kind of ok. Not so many people at the hotel.

Stayed in January 2024

Toilet did'nt hve hose

Swimming pool so fun and breakfast very delicius

Stayed in December 2023

A bit old

Location and the front office desk servce.

Stayed in January 2024

Old fashion building n old facilities

Breakfast ok... Location ok

Stayed in December 2023

Toilets dont have hose

Pool

Stayed in December 2023

The food in the restaurant was not very good.

Terrace Hotel is in an excellent location, in walking distance of the town centre. The rooms are old-style but comfortable, and the hotel is good value for money. The pool is nice too.

Stayed in October 2023

Upon late night arrival, the room felt dark, dismal, depressing. Plus the next morning walk into town felt too far, considered switching, but hate moving hassle (stuck it out, glad I did, appreciated mucho after all). Hotel very old, not well-maintained. One day, I heard rain, looked outside - nada. Twas in my BATHROOM - serious leakage from room above. Staff offered another room next door, carpeting hazardous, chose to stay put. Staff cleaned my bathroom, didn’t happen again. Pool closed at 6 pm. In the hot humid evenings, Twould hace been lovely to be able to swim. Complained. Told management policy. Here to say BAD POLICY.

Staff most accommodating, especially the breakfast server. Pool and setting terrific. Location agreeable after all. The apricot-colored towels! Lovely lobby, dining room and patio outdoor table setting.

Stayed in August 2023

Fittings are quite old models

Stayed in July 2023

The only inconvenience is lack of power points. The only one to charge your mobile is behind the TV in the corner of the room, far from the bed.

Having read the bad reviews of the hotel, I was pleasantly surprised how good the hotel in fact is. It is old but everything works well. The staff is kind and helpful. It is very clean. The room is well furnished, including a kettle and fridge. The bed is comfortable. The bathroom has a good shower over a bath tub, the towels are nice and new and changed every day.

Stayed in July 2023

When booking a hotel here, ensure to tell the staff beforehand to select a non-smoking room (for non-smoker). Smoking smell is apparent during night sleep and makes it difficult to concentrate on late night activity

Great location and very affordable for one night stay.

Stayed in July 2023

Very outdated.

Nice pool, location. Helpful staff.

Stayed in June 2023

- Room is very old and smells, as if I'm living in the past century. The old elevator shakes as if making milk shake. - Bathroom tap water cannot be shut down completely, a bit noisy. - Pool and gym are not free.

Reception staff is very friendly and helpful. 10 minutes walk to city center shopping mall and the mosque.

Stayed in May 2023

Lots of breakfast items not available (butter, beans, fruit, juice). Decor, especially in communal areas old and outdated. it’s like walking back into the 60’s. Lack of power sockets in the bedroom (the only ones were behind the TV). There is a old musty smell in the corridors. Carpets are full of stains and need a good clean. I ordered continental breakfast (having had the American eggs, beans, sausage, potatoes and toast the day prior) and was just served toast which was very disappointing. Reception staff didn’t make any effort to greet you or say hello as you walked by. They seemed too busy bored watching TV on their phones.

Fantastic location. The pool was lovely, although there was no recliners. Room had a bath and shower which was nice. Free bottles of water every day. Room was quite spacious and overall clean. The housekeeper was very friendly and made our room lovely every day.

Stayed in April 2023

No sunbeds at the pool, the hotel had a musky smell in the corridors, the position of the bed was awkward, you had to climb on the bed to get to the other side. Neglected furnishings, the windows and walls could do with a lick of paint. It was an old hotel.

Location was OK, 15 mins walk to the city centre. Staff were really nice and polite. It was a holiday and hard to get taxis but they tried a few companies for us. The restaurant had amazing food. The pool was nice and clean.

Stayed in April 2023

I think the fitness center needs some renovation in terms of the space and also the equipment. The hotel exterior also needs some upgrade too.

The staff were very much assisting to my needs and always readily available to help me whenever they could.

Stayed in April 2023

cleaning

it’s really peaceful

Stayed in March 2023

limited facilities. No swimming pool

convenient location for accessing the city centre. however the hotel is a relic from the 60s. the rooms have not been refurbished since it was built.

Stayed in December 2022