The hotel is a bit old. No water bottle available, just a common water dispenser near the elevator. No available slippers. The pillows are thin.

Just the location

Stayed in April 2024

Perfect location for being able to get anywhere in the city on foot. Also, right across the street from the bus station and jetty.

Stayed in March 2024

The room was a bit old and in need of a renovation.

The reception and restaurant were new and had a nice design, the staff was very helpful.

Stayed in February 2024

A/C turned off each time we left the room. I get the eco aspect of this, but returning to a stuffy room after out for a day was not ideal.

The staff were super helpful and kind. Location was central and close to many sights. Liked the free shuttling to locations in town if the hotel driver was available.

Stayed in February 2024

I wish the shuttle to the night market was operating while I was there.

Very modern, cute and in a great location. Room service is delicious.

Stayed in January 2024

Parking not friendly for visitor. Especially for senior citizen. Hotel parked their own van in-front of main entrance. Supposedly that location need to use as a visitor drop / pickup area.

The location, staff, room & food

Stayed in December 2023

Ther is only one thing the AC doesn't work for a whole room but only for the below it.

Location was excellent!!

Stayed in December 2023

Nothing.

Everything. Good job everyone! You all worked hard.

Stayed in December 2023

The utilities

Location

Stayed in December 2023

Old rooms

Location Stuff - friendly and nice

Stayed in December 2023

"Formal" restriction on number of people/kids per room, even if sharing beds (when booking, eg on this website). We got around that by just 'stating' our two rooms with four beds were for four individuals only, per advice from our local contact. Lighting was also poor in rooms - a couple of lampshades and spotlights which collectively didn't do as much as a single regular lightbulb could do. If we're nitpicking: One of the two showers was leaking at the neck, resulting in a lack of power

Location central, literally few minutes walk from the main mosque and mall. Staff very polite (as is typical in Brunei). Very clean and housekeeping accommodating to bring up facilities as and when needed (including at 3am when my daughter vomited). Large family of 7 we are so extremely pleased to have an interconnected room, which essentially meant like an apartment with two full shower rooms. Comfy beds and pillows.

Stayed in November 2023

The shuttles they claim to have to Gadong was pretty non-existent. Each time we asked about it, the driver was "busy" -- caveat that we are asking for service at the next scheduled shuttle. Maybe you may have more luck if you ask a day in advance.

Great business hotel. It has spacious, clean rooms and a great breakfast if you book with that option. There is no pool and not a lot of other amenities, however. If you are the type that is out and about mostly when you are traveling like we are, this is a great option!

Stayed in October 2023

No pool but only 15 minutes away from a beach

Very clean, helpful staff. Location is nice and quiet.

Stayed in November 2023

The room was quite small, and quite dark (not enough lighting) as compared to the lobby the vibe was bright and Aesthetic. The interior could have been better for the price we are paying.

The location was great, easy to walk around the city. The lobby was beautiful and the staff was great.

Stayed in September 2023

amenities - no slipper, no copy of laundry listed after paid, no mineral water

the location, the room, the food

Stayed in October 2023

The water heater takes awhile to heat up.

Room is spacious and clean.

Stayed in October 2023

Nothing

Location

Stayed in October 2023

The TV in the room is useless (it opens everytime you power on the room, which is annoying). Wifi was out for a day and a half during my stay.

The location is awesome! Walking distance to most of the city's main attraction. The rooms are comfortable, spacious and clean. The staff was welcoming and extra helpful! They even did an errand to help me while I was outside of town! <3 The breakfast is huge and complete. Definitely worth going there.

Stayed in October 2023

Rooms are very dated and are well overdue some investment

Nice location, nice lobby and staff, good value for money, windows open for natural air, quiet

Stayed in September 2023

Restaurant not so good. All the fruit in a fruit platter was unripe. Vegetables and rice were served almost cold.

Comfortable room, although the bathroom was a bit dark. Helpful staff. Very central location: I walked out the door, crossed the road and within a minute was in a boat to take me round Kampong Ayor.

Stayed in August 2023

Very poor WiFi, who most of the time doesn’t work even in the lobby. weak water pressure in the shower.

very well situated in city centre and at the river. kind staff and good if simple breakfast

Stayed in March 2023

We would prefer extra pillows but there was 1 only.

We liked the location as its near to other place of interest.

Stayed in March 2023

Nil

Excellent response to request and great help with retrieval of items left in the room after check out

Stayed in February 2023

Shortage of pillows and lights not working

location and lobby is a huge upgrade

Stayed in February 2023