Avenida Roque Petroni Júnior, 1000, Itaim Bibi District, Sao Paulo, CEP 04707-000, Brazil
#225 of 793 hotels in Sao Paulo
Guests' ChoiceBased on 399 hotel reviews
8.3Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.2
Staff
8.8
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 11 July 2023
Luciano
Brazilsame as before
I don’t like any , old, the stuff was dirty and the administration didn’t make any maintenance, broke things like bwc and the furniture
Stayed in July 2023
Reviewed: 17 June 2023
Selma
United StatesThat I couldn't stay longer
Location, roons
Stayed in May 2023
Reviewed: 16 June 2023
Guilherme
BrazilThe quality of the goods at the breakfast could be better. The elevator took forever to show up.
Stayed in June 2023
Reviewed: 9 June 2023
Osvaldo
ItalyI have forgotten my A23 charger in the room after check-out. I called the Hotel after 15 minutes, the employees were giving me other phone numbers, and no one was volunteering to check or pick up the equipment and at least leave it at the reception, because my girlfriend works in front of the Mall. Unfortunately, they disappeared with the charger. I called several numbers that they gave me and no one got back to me. For the love of your personal stuff, don't leave anything in the bedroom or you might never get it back. Little things show big details
Brazilian breakfast good but not Excellent
Stayed in May 2023
Reviewed: 1 June 2023
Laura
Colombianothing
the attention
Stayed in May 2023
Reviewed: 6 May 2023
Fernanda
Brazilpoor cleanliness, rude staff, terrible room service.
location
Stayed in April 2023
Reviewed: 28 April 2023
Oscar
HondurasEvery thing was exelent
Stayed in April 2023
Reviewed: 16 March 2023
Renato
BrazilThe room need updates and smell musty. The air conditioning makes a lot of noise.
Location, agility and cordiality at the front desk
Stayed in March 2023
Reviewed: 15 March 2023
Patrick
United Statesmold in the bathroom, long process during check-in, wifi was unstable
convenient location for the event I attended
Stayed in March 2023
Reviewed: 6 March 2023
Barthejavier
ArgentinaBreakfast
Location
Stayed in February 2023
Reviewed: 6 March 2023
Rogier
Netherlandswaiting time at elevators was long and had to recharge my keycard at least once a day.
good location
Stayed in February 2023
Reviewed: 29 January 2023
Gabriela
Peruthe rooms have old furniture, in general is an old infrastructure. the cleaning is bad I find everyday hair in the pillows, bed, bathroom. Sheets and towels are not white are yellow and old. Towels have a weird smell. the quality of the toilet paper is the lowest one. breakfast was a small buffet with the basic, but they were maintained the place were they served so they served in the lobby it was a total mess with many people and small tables for give space to everyone. everyday they fix the tables different and the whole buffet change, one day the coffee was in one place the next day in other. Too pricey for the level.
I liked the location. At least close to the office I have to visit and the district is in general safety
Stayed in January 2023
Reviewed: 14 January 2023
Alistair
BrazilNothing
Clean room, great staff, hotel has a spa
Stayed in October 2022
Reviewed: 14 January 2023
Mariliacad
CanadaNothing really. Everything was great.
Amazing staff - everyone there was very friendly and helpful. Breakfast was amazing with lots of fresh fruit, juices, cakes, bread, everything you can think of. Spacious rooms with very comfortable mattresses. The hotel is located right across from Morumbi Mall, which is a great place to go for shopping and meals.
Stayed in January 2023
Reviewed: 20 December 2022
Miria
Australiaeverything
Stayed in December 2022
Reviewed: 15 December 2022
Adalberto
BrazilIt is placed near to a good mall (just to crossing the avenue).
The room infrastructure is quite of old (9th floor) and the bathroom really small. Seems the 14th floor and up are more newest (we not sure about that, it was a info someone gave us). Also, the breakfast is not so convincing, in terms of variety of food, even the options for who is vegetarian is really poor.
Stayed in December 2022
Reviewed: 27 September 2022
Johannes
Switzerlandservice of personal was average
location
Stayed in September 2022
Reviewed: 3 September 2022
Stacey
BrazilRoom bathroom smelt very unpleasant, breakfast very minimal not very good.
Staff was well mannered, location was good, comfortable bed.
Stayed in August 2022
Reviewed: 2 August 2022
Frederick
United StatesGood but slow checkin process
Modern, very close to a mall
Stayed in July 2022
Reviewed: 28 July 2022
Naser
Libyait’s little bit smelly in the room and it’s not a good ventilation! it’s closed windows, and depending on the air conditioning for refreshments,
location
Stayed in July 2022
Reviewed: 27 July 2022
Anastasia
RussiaA porta da sauna não fecha completamente
Breakfast is amazing! Thank you! The view is perfect! And I love the swimming pools on the roof! Muito obrigada!
Stayed in July 2022
Reviewed: 25 July 2022
Nino
CanadaI don't know...
The Hotel was super clean and all the People are Very Kind and the breakfast was great 👍
Stayed in July 2022
Reviewed: 22 July 2022
Carlos
United StatesThe room wasn't very clean. Some sheets had stains, disgusting. The TV we couldn't use because it wasn't working. The breakfast doesn't have variety. Same thing everyday.
Very good location. The staff is very friendly and helpful. Easy to drop off the car at the valet. Same to get the car.
Stayed in July 2022
Reviewed: 11 July 2022
Monica
BrazilRoom was dirty, they didn’t clean on the Saturday morning, check in took more then 20 minutes; elevators take too long, as they stop on all floors; during breakfast time, as there is a bad management at this hotel, they do not divide rooms to choose their breakfast hour, so when we came, it was full and we have to wait to find a table. When I go to other big hotels, at check in, they ask me what time would I like to have breakfast, so they can divide better the amount of people. I won’t stay at this hotel again. As well, Booking. com rate does not reflect the experience I had .
location
Stayed in July 2022
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