The hotel was really nice from the time that you walked in off the street. The staff was very nice and friendly the whole time I was there. It was a great experience. The room was really nice, the breakfast was great. I would definitely stay here again.

Stayed in January 2024

Parking

Location

Stayed in January 2024

Breakfast was not bad but very basic, shower somewhat weak.

Location and cleanliness of room

Stayed in November 2023

Staff was great, breakfast was consistent, and location was perfect to walk to dinner

Stayed in June 2023

The shower was a bit dirty when we walked in (leaves had fallen from the roof), but once prompted they cleaned quickly.

Located in front of my favorite beach in Ilhabela, with very quick access to historical downtown. Rooms were comfortable and clean, with good internet and even Netflix on the TV. Breakfast was good, as was the pool area, and the hotel provided all necessary amenities.

Stayed in September 2022

The internet in the room was not good and the breakfast could have been a little bit more creativity in the area of hot dishes. There was always scrambled eggs and hotdogs. I would have loved to see more items like bacon, some potatoes or even more pancakes like the first day we were there. A minus point is also the lack of elevator

We did really like the location, the size of the room and bathroom with spa bath. The staff was very friendly and fast. Breakfast was nice too

Stayed in August 2022

Shower in our room was not the best but sufficed.

Good breakfast selection and excellent location right next to the beach. Excellent pool

Stayed in April 2022

The room is out dated (old). The space is ok but furniture is nothing special.

Location is 10min walking distance to the "Villa" (center). Pool and ocean view is beatiful.

Stayed in June 2021

The rooms are old and very basic and boring, the pool service closed very early at new years eve. It is a hotel that has potential to be better

The location

Stayed in January 2024

It felt quite outdated. Staff didn't seem interested in working - super informal and bored, not friendly. I felt like I'd paid too much for what I ended up getting.

Location was excellent to walk to the historic district. There's a nice pool for the kids.

Stayed in December 2023

Is not a 4 star hotel, no elevator for a 5th floor room, broken and dirty furniture, old bathroom, dirty jacuzzi, dirty walls. The price and the room pictures don't match with reality.

location, view

Stayed in July 2023

nothing. for me it’s everything ok.

The location, ease of access to the main leisure area, clean beach and swimming pools with food and drink service.

Stayed in February 2023

Horrible room, broken floor, moldy parts in the bathroom tile grout, broken plastic shower drain, soap from the previous guest inside the bathroom, black out curtain so thin that it let sunlight through, table and chairs in the room of very poor quality with deformed pieces, wardrobe doors wouldn't close, drawers damaged, in summary a rundown hotel room that wouldn't be worth half the amount paid. They put pictures on the website of the renovated parts, but hid the reality of what is there.

Good location, walking distance of downtown with lot of restaurants and shops around.

Stayed in May 2022

Would say that this hotel is a two star hotel at the best

Bad breakfast but the location of the hotel was good

Stayed in February 2022

breakfast was the worst I ever seen

staff and location

Stayed in January 2022

The very strong mold smell in one room, very big mold stain and smell in the other room; the unfinished details like the absence of shower shelf in bathroom, dirt stains on walls and unfinished painting services in rooms; very thin towels. Lastly, how even though the mold problem was “resolved” via a room upgrade on the following day only (we were in for a 2 rooms / 2-night stay but had to use 1 room only because it was unbearable to sleep in the other one), we were still charged for 2 rooms / 2 nights and no one replies to our complaint emails after.

location, breakfast variety

Stayed in December 2021

property is fairly old. fixtures require upgrade. definitely not value for money and the staff is rigid and absolutely indifferent to your suggestions/feedback.

location is excellent. next to the central market place with a good view of the ocean.

Stayed in December 2021

The parking was terrible and unavailable. Unless a very small car. The parking on the street is public and already filled. The room had mold in the walls visible on the paint. And the breakfast was soup of eggs and a mess. Poor options. Service was not very good at all. The car got damaged in the garage because nobody provides pads on the corners like alot of hotels. Do not stay here. This is not worth the value.

Not much. The room was comfortable but small. That is about it. The location was good.

Stayed in October 2021

Very very old rooms (yeah I read this in other reviews and ignored), TV has only 3 channels working, you can hear other rooms (their TV, they toilet etc) and even people playing ping pong, very poor structure and I wouldn't recommend it even for a third of the price.

The location is the only pro.

Stayed in August 2021

for beeing a room Deluxe and the price for it , we couldn`t see anything worth that qualifaication. VERY small room , NO HOT WATER the 2nd day !! ONly 1 OLD chair , no small table. Hugh Varanda who doesn´t serve for anything ,Coathanger like in a youth hostel . Breakfast 2 ** . WE WERE IN THAT HOTEL 2 YEARS AGO AND THEN IT DESERVED THE 4 ****. NOT ANYMORE, EXCEPT FOR THE LOCATION. AND ONE CAN NOT EXCUSE EVERYTHING WITH CORONA ETC. STAFF VERY FRIENDLY AND HELPFULL. . UNDER NEW MANAGEMENT ???

hotel near the beach.

Stayed in August 2021

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in October 2023