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Reviews of Kristie Resort Natal Hotel

Engenheiro Roberto Freire, 5464. Ponta Negra, Ponta Negra, Natal, CEP 59090-000, Brazil

#35 of 143 hotels in Natal

Guests' Choice

Review score

Based on 71 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 20 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Terrace and Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Very good

    Stayed in May 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    My only criticism is that for all the food/drinks we purchased during our stay and had to pay at our checkout, there was a considerable tax added at the end which we didn't know about until that point.

    The location is very beautiful and the hotel room is very modern, clean, spacious and comfortable. The pool areas of the hotel are very beautiful and with great views and the pool bars were great. The breakfast was also very good and there was also evening live music on Saturday which was very nice.

    Stayed in May 2024

  • Reviewed: 14 March 2024

    10
    Excellent location. two beautiful pool areas
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night

    It would have been nice to have some glasses or cups in the room

    The location, the pool area, the breakfast, the helpful staff

    Stayed in March 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 14 nights
    • Submitted via mobile

    Cable signals did not have a good definition and were mostly in Portuguese.

    The apartment was spacious and comfortable. Equipment was complete with microwave oven, refrigerator with freezer, stove and good air conditioner. Cleaning service was excellent and friendly.

    Stayed in February 2024

  • Reviewed: 12 January 2024

    9.0
    Great Ponta Negra Stay
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The breakfast should be better, it's ok but not much variety and isn't up to the standard of everything else in the hotel. Cooking facilities in apt could be improved.

    Very good hotel, in a great beachfront location. The main swimming pool is outstanding, our spacious apt was very comfortable and cleaned very well each day. Comfortable beds and great shower. Excellent wifi throughout the hotel. Good value for what you get. Would highly recommend

    Stayed in January 2024

  • Reviewed: 11 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    We really appreciated the kindness of the staff that let us enjoy the pool of the hotel after our checkout. The room is big and comfortable

    Stayed in January 2024

  • Reviewed: 7 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Everything! The Staff are so kind helpful ! Super clean place The pool is perfect there are bar. INCREDIBLE BREAKFAST 🥰

    Stayed in December 2023

  • Reviewed: 7 December 2023

    8.0
    Pleasant stay in Natal
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 5 nights

    None of the staff spoke english and I feel like they don't really make an effort, even the instructions (facilities, breakfast etc) were not written in English. Reception should at least know the basic or have a tablet where you can use google translate or something available. The breakfast wasn't great, we ordered an omelet one day and after 20 minutes it wasn't there so we just left.

    We had a great experience at Kristie Resort, our room was very spacious and clean. The bed was really comfortable, the aircon was good and internet was also at a good spead. The hotel is in front of the sea and the apartments just on the other side of the road. There are two swimming pools and one of them is very very big with a bar in the pool which was great. The housekeeper was doing an amazing job and was so kind to us. We ordered room service one night and our dinner was very good.

    Stayed in November 2023

  • Reviewed: 8 November 2023

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    I wish I could stay longer

    Great location, friendly staff personnel, near to key tourist attractions.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    8.0
    Overall, a very nice place and we would return.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 13 nights
    • Submitted via mobile

    There is no phone in the room, so the communication with reception is made only by whatsapp. It’s just that internet connection was also quite bad so we were unable to contact/call. Another slight negative thing was that the room cleaning was getting to us around 14-15 pm, which was very late for us and we were already back from the beach. The picture of the pool from the hotel description has nothing to do with this hotel, they have a little pool, but it’s not the one in the picture.

    We loved it was right across the beach and enjoyed the sea view room. The property is a great value for money and in a very good position.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    10
    I will be coming back
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 5 nights
    • Submitted via mobile

    Wi-Fi in the bedroom very weak Breakfast display Food in general Bath towel super small

    Location Staff

    Stayed in August 2023

  • Reviewed: 28 July 2023

    10
    Good service
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Location

    Stayed in July 2023

  • Reviewed: 28 July 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Apartment with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Demora no check-in

    A piscina da cobertura

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Good hotel friendly staff and helpful, the location was perfect leave the hotel direct to the sea front and restaurants,
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    The location was perfect

    Stayed in July 2023

  • Reviewed: 20 April 2023

    10
    Great staff and location
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Front Sea View
    • Stayed 2 nights
    • Submitted via mobile

    I loved the place. The location is great. The room is beautiful as well as the view from the room is outstanding. The breakfast was awesome with many options. The staff is very friendly and helpful.

    Stayed in April 2023

  • Reviewed: 17 January 2023

    9.0
    Straight out to the beach...
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Please put sign on hotel glass doors that check in is across the road at Kristie Flats. Only 1 staff member spoke English.

    Comfortable room. Great breakfast. Nice pool at flats.

    Stayed in January 2023

  • Reviewed: 8 November 2022

    8.0
    Great location with so-so rooms.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    I could only turn off the airco (blowing down onto the bed) in the fuse box. Remote control and wall switch didn’t work.

    Excellent location in front of the beach with beautiful terraces and pools. Rooms (mine without a view) are large but very basic - as if the architect was exhausted after spending his creative energy on the exterior spaces.

    Stayed in November 2022

  • Reviewed: 10 September 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Balcony and Front Sea View
    • Stayed 3 nights
    • Submitted via mobile

    muito bom!

    Stayed in August 2022

  • Reviewed: 3 July 2022

    8.0
    Great location, terrible AC.
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    the AC shuts off the moment you open the door, so we were not able to keep the room cool and Natal is VERY HOT AND HUMID!!! We had 2 rooms and any time we needed to go check with the other party or vice-versa, someone had to stay by the switch to turn the AC on.

    the location is perfect!!!

    Stayed in July 2022

  • Reviewed: 2 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Location is perfect and the place was very clean.

    Stayed in July 2022

  • Reviewed: 29 June 2022

    9.0
    Again, great stay!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    N/A

    This is the second time we stayed at the Kristie because of its location! Superb! Breakfast was good, room was cleaned and sufficient for me and my family.

    Stayed in June 2022

  • Reviewed: 17 February 2022

    10
    was lucky to get a great deal!
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights

    gym was missing for a 5 star resort

    breakfast, location, room, pools, caipirinhas....... parking, everything pretty much

    Stayed in February 2022

  • Reviewed: 27 January 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Apartment with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Room was not so clean

    Large room, great facilities and amazing staff

    Stayed in January 2022

  • Reviewed: 16 January 2022

    8.0
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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