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  5. Reviews of The Reef at Atlantis

Reviews of The Reef at Atlantis 5 stars

1 Casino Drive, Paradise Island, NP N-4777 Nassau, Bahamas

#12 of 28 hotels in Nassau

Guests' Choice

Review score

Based on 237 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.0

  • Value for money

    6.7

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    “Barbie land”
    • Leisure trip
    • Couple
    • King Studio with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    It was a too big very artificial “city”. Everything was also very expensiv. The shops were shops all the same, for instance we had a small kitchen with possibilities to make coffee on our room, but we couldn’t find apples, tomatos, avocados or any fresh fruit in shops.

    The sea outside hotel was fantastic and the the beach was long and clean. The weather was super.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio with Ocean View
    • Stayed 8 nights
    • Submitted via mobile

    Unfriendly staff all over the place

    Facilities, gym and beach

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Amazing staff and hospitality
    • Leisure trip
    • Family with young children
    • King Studio with Ocean View
    • Stayed 6 nights
    • Submitted via mobile

    Restaurant and grocery options are extremely limited. It would be nice if the casual eateries were open beyond 5 or 6pm. It was difficult for our family of 4 to find reasonable dinner options

    The kitchenette within the reef room was a lifesaver.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    7.0
    Enjoyed our vacation and definitely would recommend the Reef
    • Leisure trip
    • Family with young children
    • King Studio with Ocean View
    • Stayed 4 nights

    Everything is very expensive, food options are limited and even late check out had a reductions charge.

    The Reef was great, having a kitchen was very beneficial.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    9.0
    Lovely resort with fantastic facilitues
    • Business trip
    • Family with young children
    • One-Bedroom Suite with Harbour View
    • Stayed 2 nights
    • Submitted via mobile

    Spacious room Lovely facilities at property

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    It really is Paradise Island ☺️
    • Leisure trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 7 nights
    • Submitted via mobile

    Very expensive!

    The Reef was gorgeous, we were warmly welcomed on our arrival. The rooms have a small kitchenette, which is a bonus! The housekeeping ladies were lovely as were the rest of the staff we came in contact with, especially Janay (Concierge). She was extremely helpful in booking restaurants for us, always with a smile on her face! There is a lot to do at The Atlantis (for both adults and children) , you won’t be bored! We ate at the finest restaurants (Paranza was our favourite, and our waiter Jerome was just the best. Very attentive) in the hotels and Marina Village, the only downside is the 10% VAT & 15% resort Gratuity which really upped the total. Everything is very expensive here. Before you get on the bridge to Paradise Island, ask your taxi driver to stop at the nearest grocery store. We will happily return.. my daughter’s already planning another trip!

    Stayed in February 2024

  • Reviewed: 27 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Studio with Ocean View
    • Stayed 3 nights

    more resturants in the hotel would be nice

    Stayed in February 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Very expensive over 10 dollars for 12 eggs at the Sundries shop. 9 dollars for a bottle of water. Expect higher prices but found that unreasonable

    Clean. Beautiful beach. Awesome staff

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Great time even with spotty weather
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite with Terrace View
    • Stayed 5 nights
    • Submitted via mobile

    There was too much emphasis on additional gratuity every time you pay for something… especially when they automatically added 15 percent on every purchase.

    Loved the Reef. Clean and well appointed. The staff was great all around and was a great location on the property.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Great family vacation
    • Leisure trip
    • Family with young children
    • Two-Bedroom King Suite with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    No complimentary water in room.

    Big property, beautiful beach, big rooms, great restuarnts

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    Not worth the money
    • Leisure trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 6 nights
    • Submitted via mobile

    The room was rundown and not well maintained, the bathroom door and shower doors didn’t shut all the way. The refrigerator froze our food and on the day we checked out we didn’t have hot water for showers

    There was always something to do, many places to go and good food. Staff was very kind and gracious

    Stayed in January 2024

  • Reviewed: 21 November 2023

    8.0
    Pleasant, good service but very expensive
    • Leisure trip
    • Couple
    • King Studio with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Very spread out

    Vast land lush and well maintained no mosquitoes or bugs

    Stayed in November 2023

  • Reviewed: 31 October 2023

    8.0
    great
    • Leisure trip
    • Couple
    • King Studio with Ocean View
    • Stayed 3 nights

    everything was fine had a great time

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 7 nights

    watch out for the 10% vat tax on everything, also 15% gratuity on all food and drinks.

    Hotel was amazing, staff was terrific.

    Stayed in September 2023

  • Reviewed: 21 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Ocean View
    • Stayed 2 nights
    • Submitted via mobile

    My opinion is in general about the attention in the Bahamas for tourists. I spent a week in different places and they are not very friendly to tourists in general. I think that training schools should be created to serve tourism. Another thing is that it is a destination that is too expensive for what it offers.

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Cool
    • Leisure trip
    • Family with young children
    • King Studio with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Overall Service could be better.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Excellent resort but a bit pricey
    • Leisure trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 4 nights

    For price, would like to see all-inclusive options

    Beach and water park were excellent

    Stayed in July 2023

  • Reviewed: 10 August 2023

    9.0
    Nice vacation - will return
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 5 nights
    • Submitted via mobile

    pretty expensive. and I expected resort prices but alcohol was very high. food at the lunch spots wasn’t outrageous. but sundries and such are very high.

    lots to do. clean. comfortable. friendly staff.

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • King Studio
    • Stayed 3 nights

    Too expensive and the quality of the service not so good.

    food, beach, pools, towel service, casino, water park

    Stayed in July 2023

  • Reviewed: 1 July 2023

    9.0
    Beautiful and safe resort. Wonderful service!
    • Business trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 4 nights
    • Submitted via mobile

    Not a huge compliant, as I do love to walk but the property is huge so it was a lot for our young kids at times.

    The beach is beautiful by the Reef hotel. My family loved swimming and seeing all the sea creatures!

    Stayed in June 2023

  • Reviewed: 24 June 2023

    8.0
    Dream paradise!
    • Leisure trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 3 nights
    • Submitted via mobile

    The meals schedule is very rigid, had to eat Starbucks for breakfast a lot of times.

    The hotel was really good, some of the staff was nice, facilites are amazing and all the logistics go from tower to tower, the aqua park is superb! Sunsets and how much they take care of the beach, really worth it! Guest service o line really kind and whiling to help! Thank you! Also enjoy the fact that our tower was really chill!

    Stayed in May 2023

  • Reviewed: 22 June 2023

    9.0
    The resort is remarkably beautiful! We loved the emphasis on marine life and family fun.
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    More restaurant options. We had a group of 9 (including children) and there were limited options for dinner (without reservations being made prior to our visit) or breakfast as many places closed at 5:00. There were plenty of lunch options throughout the Atlantis. There were some friendly staff members who were great (I should have gotten their names) but some staff were not.

    We stayed at the Reef, which was quieter than the Royal but there weren’t many options for breakfast so we made continental breakfasts in our rooms. The beds were very comfortable and the rooms were clean.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    memories
    • Leisure trip
    • Family with young children
    • King Studio with Harbor View
    • Stayed 5 nights
    • Submitted via mobile

    the transportation was very frustrating s

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure in toilet and inconsistent temperature in the shower.

    Free-roam at night

    Stayed in June 2023

Showing 1 – 25

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