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Reviews of 124 on Queen Hotel & Spa 5 stars

124 Queen Street, L0S 1J0 Niagara on the Lake, Canada

#3 of 14 hotels in Niagara on the Lake

Guests' Choice

Review score

Based on 702 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.7

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 13 May 2024

    10
    Highly recommend. Didn’t want to leave!
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful room with lots of facilities. Comfortable and very clean. One of the best rooms I have ever stayed in.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Very friendly staff and informative. We also went to the spa which was excellent. Underground parking. Big bedroom and b
    • Leisure trip
    • People with friends
    • Double Room, 2 King Beds (Gate House Building)
    • Stayed 1 night
    • Submitted via mobile

    Maybe that it didn’t have an elevator but we only had to walk up One flight of stairs.

    Very clean and room was big with two king size beds. The bathroom was spotless and it looked like it had just been newly updated.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Gorgeous hotel and perfect relaxation time in a beautiful setting
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was absolutely fantastic!

    This property was fantastic. Staff were all wonderful and the spa facilities excellent. The room was superb. Very tastefully thought out and super comfy bed !

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Lovely relaxing stay
    • Leisure trip
    • Group
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 2 nights
    • Submitted via mobile

    Great location, friendly staff, very clean

    Stayed in March 2024

  • Reviewed: 7 May 2024

    9.0
    Amazing! Highly recommend
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    The location was great, it was such a beautiful hotel with very friendly staff. The rooms were beautiful, the Nespresso machine was a nice bonus and everyone was absolutely helpful and gave great accommodations for vineyards to try out. Would absolutely book again!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 3 nights

    Nice new property in a great location in Niagara on the Lake.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Excellent
    • Leisure trip
    • Group
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    For reason we kept getting kicked off the wifi

    Everything was great

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Perfect relax and rest. Loved it.
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit too hot and the a/c wasn’t working well

    Everything. Everything was to a high standard in the best location. Luxurious boutique hotel with attentive friendly staff and nice eating options on site (bar, restaurant, coffee, etc). The balcony off our courtyard room was amazing and we enjoyed drinks and snacks on it

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    124 on Queen made our trip to NOTL even more memorable!
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 3 nights
    • Submitted via mobile

    Loved everything! From pleasant check in to complimentary snacks at the bar in the eveningand discounts at surrounding businesses. The room was great, very clean and very comfortable.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Wonderful and restful hotel in a charming town with so many places to explore
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 2 nights
    • Submitted via mobile

    There wasn’t anything. Maybe a brighter bedside lamp would have been helpful.

    It was comfortable and elegant. The spa was very nice and I enjoyed the serenity there. Our room had a very comfy bed and the large bathroom. It had wonderful big windows that made the room sunny and bright

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    A lovely peaceful and comfortable experience
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 2 nights
    • Submitted via mobile

    Location, comfort, staff were all excellent

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Best Hotel in the area
    • Leisure trip
    • Couple
    • Signature Premium King
    • Stayed 3 nights
    • Submitted via mobile

    This is just a generic point of all hotels we stayed at in Canada, resort fees! Spurious non defined charging that's not in your agreed rate booking or explained clearly at arrival. I would prefer just to be charged my agreed rate at booking than find out that water you think is complimentary really is coming out of a resort fee. In same way tipping culture is auto loaded and suggested rates has crept in. To me it just niggles that its assumed what you use and do, what next a pillow and shampoo fee, or resort air fee. Just charge a rate and be done with it.

    Just one of those little gems of a hotel. From staff to location, everything was perfect. Been lucky to stay in some very good hotels and we score this as a 10 and would come back without hesitation. Ladies at front desk were brilliant, arranged a late check out, thank you

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Good location!
    • Leisure trip
    • Group
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    The spa was amazing !

    Stayed in March 2024

  • Reviewed: 3 April 2024

    10
    It was a short stay but the accommodation exceeded my expectations and I wouldn’t hesitate to stay there again!
    • Business trip
    • Solo traveller
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    No real flaws to speak of.

    It was a beautifully appointed and relatively large suite with one of the most comfortable beds I’ve experienced. It was also very quiet and had that “boutique” feel about it! Super clean and the staff were especially friendly and helpful. Great location close to all amenities. Would highly recommend !

    Stayed in March 2024

  • Reviewed: 19 March 2024

    10
    A lovely experience overall, we wished we could have stayed longer!
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night

    Everything was so great, it's hard to give any suggestions on how they may improve. The only thing I noticed in the lounge was the large TV was playing a night time game show, which lowered the ambiance of the experience a bit.

    Great accommodations, relaxing atmosphere, friendly and helpful staff, clean and nice scent used throughout. We stayed in the adjoining building and it had nice large windows, light and fresh air which we appreciated. Bathrooms were very well accessorized with above average products. We ate in the lounge and the food was very good, friendly and accommodating staff, and they recommended a very nice local cider and beer, along with giving us helpful directions on the best way to access Niagra Falls and local wineries. We enjoyed the going next door to Starbucks the next morning, Although the resort is a bit broken up with the grocery store in the middle, there was still ample parking both underground and near the second building. Excellent location on the main street, close to the water and parks. We appreciated that Q124 has partnerships and offers/promotions for their guests with other businesses in the area

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Nice and walkingdistance to centre
    • Business trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    Airconditioning/ heating a bit noisy, You hear the other guests in their rooms

    Nice room and bathroom, privé parking

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Besides the temperature in the room, everything was beautiful and exceeded expectations.
    • Leisure trip
    • Group
    • Signature Double Queen
    • Stayed 2 nights

    The room was extremely warm at night and seemingly didn't respond to any input on the thermostat. We ended up having to open the windows and still slept pretty uncomfortably because of the temperature.

    Perfect location, friendly staff, nice sized room. The spa was amazing and brunch was delicious. Highly recommend.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    8.0
    have stay previously and had a good time
    • Leisure trip
    • Couple
    • Signature Deluxe King
    • Stayed 2 nights

    beds too soft and pillows to soft

    most everything

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    Great experience

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Signature Premium King
    • Stayed 1 night
    • Submitted via mobile

    Perfect location. Very spacious room. Amazingly comfortable bed. Friendly staff. We did not eat on premise but enjoyed craft cocktails at the bar and loved the convenience of the attached Starbucks.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    It’s was clean and huge, got excellent value for money

    Stayed in February 2024

  • Reviewed: 18 February 2024

    10
    One of our favourite locations on our travels across Canada!
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    From the moment we arrived we were in love with this hotel. Larissa helped us check in and was great and helpful! The room we stayed in was also beautiful - we wish we could have stayed longer than the one night.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room, 2 Queen Beds (Gate House Building)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is beautiful. We were appreciative of the shuttle service to and from the amazing restaurant that we chose for dinner!

    Stayed in January 2024

  • Reviewed: 13 February 2024

    10
    Great boutique hotel in beautiful downtown Niagara on the Lake.
    • Leisure trip
    • Couple
    • Deluxe Room (Adjacent to the Main Building)
    • Stayed 1 night
    • Submitted via mobile

    The hotel is great, so no complaints there. The hotel’s restaurant, however, was a bit of a disappointment. We had a small dinner there on Sunday night. Our server was very pleasant and professional, but the food was quite disappointing and really overpriced. There’s certainly room for improvement in the kitchen.

    124 on Queen is an excellent hotel sitting in the heart of Niagara on the Lake’s beautiful and historic downtown. Our room was well appointed, perfectly clean and very comfortable. Hotel staff are friendly, attentive and very helpful.

    Stayed in February 2024

Showing 1 – 25

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