Amazing staff with great interactions. Nice late breakfast options. Good location if you have a car and are going to be in the Niagara region - 15 minutes from both Niagara-on-the-Lake and the falls, plus all the wineries in the East. Would definitely stay here again - way better value than staying anywhere else in Niagara area, but in a spotless, comfy hotel with a super quiet surrounding.

Stayed in March 2023

The shampoo was already empty and when we requested extra pillows they never came.

Room was very nice and the staff was very nice and helpful.

Stayed in March 2023

I wish they had a hot tub something to enjoy in the evenings

The breakfast was great nice and easy, rooms were clean and staff were wonderful

Stayed in March 2023

I wished for a hot tub my daughter loved the pool but I prefer hot tub and pool area needs to be cleaned more there was hair all over deck and floating in pool

absolutely loved the location and that is was pet friendly as we had to bring our 4 mth old pup and easy access to outside

Stayed in February 2023

Staff was super friendly. Choice of breakfast was poor.

Stayed in January 2023

Everything was perfect

All staff is friendly and accommodating. Room is very clean and well appointed. I had an early check-in and check out at no extra charge. I enjoyed the breakfast and well equipped full service gym attached to the hotel.

Stayed in February 2023

Breakfast was very nice had what we would like to eat

Stayed in February 2023

The walls were thin between walls. To leave the parking lot you couldn't turn left because of median which resulted in extra time when traveling to destinations. Standard room with 2 double beds was a bit small. Would not accommodate 4 adults luggage comfortably.

Room was nice. Staff was friendly. Lobby and breakfast area was stylish. Plenty of parking.

Stayed in January 2023

Clean, comfy and pet friendly! Free access to the fitness centre nextdoor, decently sized room (queen 2 beds), everything looks new. Our room faced the back and it was very quiet. Plenty parking spaces in the back lot. It's located in a shopping area, about 20 min away from Niagara Falls by car, it's right off the highway, very convenient if you're visiting NF. Lots of restaurants around the property (closest is a couple of mins away on foot). Plenty residential (quiet) roads to take my dog on a walk in the back too. Extra points for the parabens-free and phthalates-free soap/shampoo/conditioner, it's the first time I've seen this in a hotel. Even more extra points for doing housekeeping on demand only, for short stays.

Stayed in January 2023

Nothing so far.

The free coffee. The complementary breakfast. The modern style. The swimming pool. Everything

Stayed in January 2023

Too Expensive

Beautiful

Stayed in January 2023

The only mild criticism I have is there was a little less variety in food choices than on some occasions in the past. However it is not necessarily or entirely hotel's fault. There was a very large group of families with kids who literally were taking much more food than they probably needed back to their rooms and seemingly wasting the food.

I stay here regularly and consistently have a great experience. Rooms are well appointed, staff are great. Breakfast is included and they have a full service gym. I was accomodated with a quiet room and late checkout

Stayed in December 2022

Nothing negative found.

It is very well maintained and clean. Breakfast is very good. The area is safe and near food options. I would stay there again.

Stayed in December 2022

They use only plastic cutlery and plates for breakfast. In 20 min a giant garbage bag was filled. So much waste. Would be nice to see regular plates, regular cutlery and glasses.

cozy and clean room, nice location, free parking and breakfast included. Very nice experience overall

Stayed in December 2022

Not many choices of breakfast

Stayed in December 2022

Nothing

We were in St. Catharine's for our niece Heather's Celebration of Life. She was only 47 years old. We stayed at The Hampton Inn Hotel for Friday and Saturday. We live in Chatham. My daughter Ashley and son in law and little granddaughters booked as well for Saturday night. Hearing it was for this sad event, the staff was excellent. They made sure that my daughter had the room right next to ours and had it ready for them when they arrived at noon! Our other daughter Lyndsay and grandson only planned on staying for the day and traveling home. With concerns of weather, the staff offered that for an extra $10 each they could stay in our room and have breakfast if needed. They did not stay but it was appreciated. The hotel pool was wonderful and the little ones enjoyed the pool after the Celebration on Sat utday night and Sunday morning. The hotel breakfast was excellent! The kitchen staff kept everything clean - a difficult job especially on Sunday morning as a big group of teenage basketball players were enjoying a big breakfast as well. The room was clean and had everything we needed. The hotel was right next to Montana's and Kelsey's and we ate at and enjoyed both and was also near Costco. It was easy to find as it was just off the highway. It was also an excellent value.

Stayed in December 2022

not applicable

clean, helpful staff and great location.

Stayed in December 2022

Coffee Waffles

OK

Stayed in November 2022

Bathroom door did not stay closed. Would have liked fan in the washroom.

Breakfast was ok. Coffee not really hot. A reasonable but not exceptional variety. English muffin I had was stale.

Stayed in November 2022

This review has been hidden because it doesn't meet our guidelines.

nothing

close to highway

Stayed in October 2022

I cant think of a single thing I didnt like

food was pretty good. quiet area and everything was super clean

Stayed in October 2022

liked everything

Beautifully updated property, very clean and comfortable rooms. The staff was very nice and helpful. Breakfast was good with lots of options. They allow dogs and provide clean pet relief area (bags provided). Our new favorite St. Catherine’s hotel. Awesome experience.

Stayed in October 2022

Bear check in experience of my life. The front desk staff was so friendly and fun to talk to.

Stayed in September 2022

Nothing, all good

The pet friendliness and the ev charger

Stayed in October 2022