1539 Southhampton Road, B4H 3Y4 Amherst, Canada
#4 of 4 hotels in Amherst
Guests' ChoiceBased on 304 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
8.1
Facilities
6.9
Staff
8.5
Value for money
7.4
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Jessica
CanadaThe beds were extremely uncomfortable and pillows were flat (bring your own if you can), however I know the hotel has newer owners and they are working on renovations so maybe beds and linens are on the list to do (hopefully). The continental breakfast leaves something to be desired, but it’s free so I guess we can’t complain. We would still stay again because of the friendly staff, convenient location, clean rooms and pool.
The property felt very clean, and smelled great (not always the case with hotels unfortunately). The staff were super friendly and helpful. The pool was large, and felt very clean.
Stayed in May 2024
Reviewed: 14 April 2024
Clarence
CanadaWhile breakfast was included I the price it didn’t live up to my expectations. There was limited choice with the only hot item being machine made pancakes and tea or coffee.
The hotel is in an excellent location for travelling it is just off the highway. The staff is friendly and made us feel welcome. The hotel is very clean.
Stayed in April 2024
Reviewed: 24 March 2024
Sam
CanadaBig pool. Nice and quiet
Stayed in March 2024
Reviewed: 11 March 2024
Courtney
CanadaWish we were told about the on sight lounge before the day we were leaving
The convenience of our drive up room Efficiency of staff
Stayed in March 2024
Reviewed: 25 February 2024
Karl
CanadaThe building need a makeover.
Great for a stopover and value
Stayed in February 2024
Reviewed: 30 January 2024
Glenda
CanadaOkay
Stayed in December 2023
Reviewed: 2 December 2023
Paul
CanadaRoom a little dated. Decor again dated. New owners I’m sure will update when they can.
Room layout. Breakfast was good with choices hot or cold.
Stayed in November 2023
Reviewed: 31 October 2023
Franz
GermanyAn okay hotel for one night. Breakfast was included which was nice.
Stayed in October 2023
Reviewed: 25 October 2023
Donna
CanadaThe sheets didn't fit the bed they kept coming off when trying to sleep
It was ok good staff very friendly and helpful
Stayed in October 2023
Reviewed: 24 October 2023
Robert
CanadaNothing
Bit pricy, but not out of line for the area.
Stayed in August 2023
Reviewed: 11 October 2023
Robert
CanadaThe only thing I wasn't thrilled about was the room had no mini fridge.
The a/c worked great, the room was very clean, the staff were very polite and friendly.
Stayed in September 2023
Reviewed: 7 October 2023
Krissy
CanadaRight off the highway, so perfect for passing through Staff was great, beds were comfy
Stayed in September 2023
Reviewed: 4 October 2023
Harvey
CanadaParking lot pavement.
Good breakfast.
Stayed in October 2023
Reviewed: 26 September 2023
Bruce
CanadaThe staff were very helpful with information and also let us know what they were doing to manage the hotel during the hurricane.
Stayed in September 2023
Reviewed: 11 September 2023
Shelley
CanadaOnly 4 pillows and they were not great. Our reservation was for 4 and there were only 2 towels. Will be nicer when the pool is working again.
Breakfast was fine. Good choice of cereal for people who can't have gluten. Staff person was very good and made sure the breakfast was continually restocked.The rooms air conditioner was on when we arrived so the room was nicely cooled.
Stayed in August 2023
Reviewed: 9 September 2023
Donna
CanadaWater pressure was low
Stayed in September 2023
Reviewed: 4 September 2023
Connie
CanadaMissed having the pool. It was under renovation, good for next time😊
Location
Stayed in August 2023
Reviewed: 28 August 2023
Janet
CanadaBreakfast needed more selections and some gluten free options The heater in my room didn’t work
The desk clerk was excellent, The bed was comfortable and it was quiet
Stayed in August 2023
Reviewed: 28 August 2023
Arthur
CanadaGood
Stayed in August 2023
Reviewed: 21 August 2023
Christie
PhilippinesThe property is dated and some interior improvements is needed.
The price is reasonable and value for money.
Stayed in August 2023
Reviewed: 20 August 2023
Ann
CanadaLocation thats about it
Bed was comfortable. Loved the soaker tub. Nice spacious room very clean and modern. Staff was great as well
Stayed in August 2023
Reviewed: 9 August 2023
Reine
CanadaNothing
All is perfect
Stayed in August 2023
Reviewed: 8 August 2023
Doreen
CanadaNo info re restaurants in the area, what time breakfast was in the room, no phone to front desk
Quiet, good breakfast, good location
Stayed in August 2023
Reviewed: 7 August 2023
Gurpreet
CanadaRooms need some deep cleaning
Staff and location is excellent
Stayed in August 2023
Cachan, France
Oberkirch, Germany
Rio Quente, Brazil
Calpe, Spain
Split, Croatia
Saint-Joseph, Reunion
Blackpool, UK
Žamberk, Czech Republic
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content