153 Baker Street, V1L 4H1 Nelson, Canada
#14 of 21 hotels in Nelson
Guests' ChoiceBased on 182 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
9.2
Value for money
7.8
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Nadine
CanadaClean and comfortable room! Had a great stay.
Stayed in May 2024
Reviewed: 12 April 2024
Randall
CanadaParking across the street with no crosswalk
Restaurant downstairs Comfortable beds Quiet
Stayed in April 2024
Reviewed: 16 March 2024
Leigh-ann
CanadaRoom was missed being cleaned when it was cleaned was 1/2 the job not restocked
Was what I wanted
Stayed in February 2024
Reviewed: 1 February 2024
Robert
CanadaLocation, cleanliness, quiet, good if not great value
Stayed in January 2024
Reviewed: 22 October 2023
Bill
United StatesThe ONLY thing we didn’t like was the size of the bathroom. Not only was the bathroom small, the Countertop around the sink was very small, I do understand this is an old hotel - which is part of the charm. So I would highly recommend to others. So nice, so clean, so up to date.
Breakfast was great! Love the restaurant, decor and staff too. Everything was perfect.
Stayed in October 2023
Reviewed: 13 October 2023
Yvonne
CanadaThe air-conditioning was very noisy and old, especially at night it can get annoying. Windows can't be open. The room was small for four people.
Walking distance to the city center with a lot of restaurants and cafes. The breakfast is good, but there are many cheaper options in town. The room was clean, but a bit outdated. Okay for a couple of days.
Stayed in August 2023
Reviewed: 12 October 2023
Rebecca
United StatesThe building is a little outdated, but overall in decent condition.
The staff was excellent and very helpful immediately upon arrival. The location is ideal. You can park for the weekend and not have to move your vehicle. Bonus, the parking is free! Restaurant next door has pretty good food. Walking distance to great coffee shops and other restaurants in town.
Stayed in September 2023
Reviewed: 20 September 2023
Robert
United KingdomLocation, good breakfast, free parking, air conditioning.
Stayed in September 2023
Reviewed: 15 September 2023
Shawn
Canadathe stair hallway is obnoxiously hot almost not able to breath in there, maybe crack a window or add some AC to the stairs!
location was awesome! we were there for the car show and able to get up early and park the car and walk back to hotel or anywhere we needed to go! highly recommend this hotel.
Stayed in September 2023
Reviewed: 28 August 2023
Lindsay
CanadaParking was good but not great it was across the street but it was free
Barker street location literally steps to great food and bars.
Stayed in August 2023
Reviewed: 28 August 2023
Rich
CanadaAt least a few Level 2 EV chargers in the car park would be a huge benefit for EV-driving customers. For the price of the room, a free (rather than discounted) breakfast would be an improvement.
The breakfast in the attached Italian restaurant was delicious and the dedicated parking across the road was appreciated. The reception staff were friendly and helpful, and the downtown location is convenient. The "Happy Anniversary" package was very much appreciated!
Stayed in July 2023
Reviewed: 24 August 2023
Melissa
CanadaI didn't like the inconsistent temperature of the hot tub
The staff were very accommodating and helpful. I liked the layout of the hotel and the gym area. I liked that it had a hot tub and I liked that the beds were comfortable. The staff were so helpful and very friendly and the restaurant attached had some amazing food
Stayed in August 2023
Reviewed: 15 August 2023
Liz
CanadaLocation, restaurant, good service, comfortable
Stayed in August 2023
Reviewed: 29 July 2023
Sarah
United KingdomNothing but our room just looked out on a sort of dismal courtyard, which wasn’t great
Location, restaurant, staff all excellent!
Stayed in July 2023
Reviewed: 24 July 2023
Margaret
CanadaI expected one rate for all 3 nights; that was not the case. Otherwise, all good.
Stayed in July 2023
Reviewed: 17 July 2023
Lela
CanadaMy husband & I road our motor bikes from Fort McMurray Alberta to Nelson BC. The Hotels location was perfect for as to park the bikes & stroll Baker street. Excellent day of exploring brew pubs & restaurants plus the locally owned stores. Funky little town with exceptional customer services everywhere we went.
Stayed in July 2023
Reviewed: 4 July 2023
Randy
CanadaWe were on the far side of “downtown” so not really walking distance on such a hot day.
Staff was very friendly and helpful. Bed was super comfy. Shower was really nice, good pressure and I liked how the shampoo and soap were full bottles mounted on the wall. It was very quiet. Free parking.
Stayed in July 2023
Reviewed: 14 June 2023
Linda
Canadalocation to restaurants and stores
Stayed in June 2023
Reviewed: 3 June 2023
Jennifer
New ZealandNothing really.
Very helpful staff, best pillows I've ever had in my life! Comfortable clean, all you'd expect for $200. Lent us a kettle which made our day.
Stayed in June 2023
Reviewed: 16 March 2023
Martha
CanadaI wished the windows opened. We all found it hot and stuffy. I think the receptionist should let us know we were getting a room without opening windows.
We loved the adjacent Italian restaurant!
Stayed in March 2023
Reviewed: 16 October 2022
Trevor
Canadaordered a deluxe queen and got a Stanford queen
it was nice
Stayed in October 2022
Reviewed: 5 October 2022
John
CanadaWe pre booked breakfast and overpaid .
Enjoyable stay. Excellent location in Nelson
Stayed in October 2022
Reviewed: 3 October 2022
Catherine
CanadaNothing. All great.
Great location. Walked to everything downtown. Attached restaurant was fab. Good brekkie and tasty pizza. Staff so pleasant.
Stayed in October 2022
Reviewed: 20 September 2022
Colleen
United StatesThe provided parking towards the late afternoon and evening was full. A business also uses it. We were lucky and got the last spot both times. Not sure where you park since it's all metered on the streets.
Reduced breakfast coupon next door was great. Great location and our room location was great as well. Quietest hotel room, I have ever stayed in.
Stayed in September 2022
Kempton Park, South Africa
Budapest, Hungary
Brejao, Portugal
Hobart, Australia
Otterndorf, Germany
Bangkok, Thailand
Puerto Puyuhuapi, Chile
Lunghezza, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content