Issue with heating during stay.

Stayed in December 2023

Short distance to the airport, shuttle was available 24hours and took us to both terminals. We had no issues booking the shuttle upon arrival. Room was clean & was everything we were looking for. On-site restaurant was good food with excellent service.

Stayed in January 2024

Had to park all around at the back of hotel with only front entrance (open due to time of arrival ) and it was very cold.

Great location, close to the airport . Friendly staff. Very clean. Safe. Will return.

Stayed in January 2024

The location of the hotel is perfect for travellers to/from YYZ. I appreciated that parking was included, and there was a large lot that many travellers use instead of parking at the airport.

Stayed in January 2024

The shuttle driver, grumpy old man

Good hotel

Stayed in January 2024

that breakfast is not included

easy to access very clean and renovated coffee , fridge and microwave in the room on site restaurant

Stayed in January 2024

Fast check-in Room was clean and cozy

Stayed in January 2024

There were not many outlets to charge electronics for the number of people this room is meant to accommodate (6). Lamps were dated and did not have USB plugs in them either. The staff at front desk were not helpful in the early morning. We had reserved a shuttle for a specific time due to the number of suitcases we had (long duration travel) and there was no shuttle at the time we’d requested. When it did arrive almost 15 minutes late, it was for all guests. The driver was rude and annoyed at the number of suitcases we had (10 between the 3 of us) even though we advised this before coming to the hotel and before booking the shuttle and initially expected us to bring many of them into the shuttle though there was no room and they were heavy. A kind fellow passenger assisted us in loading them on the shuttle while the hotel driver just stood there. That same passenger helped us remove them.

The room was nice. It was clean, had 3 beds as required which were comfortable.

Stayed in January 2024

I expected the facility to be closer to the airport. We arrived late in the day and were too tired to wait for the shuttle. It cost us $50 with the cab to get to the hotel.

Firm and functional. The room was very clean and beds comfortable. All you need after a long trip.

Stayed in January 2024

We had some issues with our clogged sink which took awhile to fix, but we got complimentary late check out which was nice.

Nice, clean and modern rooms!

Stayed in December 2023

Higher price

Customer service

Stayed in January 2024

Staff was attentive and efficient even tho very busy in the lobby at the time of my arrival. Due to weather I was many hours ahead of check in time, they put me in a room without waiting or extra $. Made my day!

Stayed in January 2024

Washroom

Room was nice

Stayed in January 2024

Mode of payment is very limited. Should have an option to pay by cash and debit card as in general all hotels in the world have these main mode of payment.

Airport shuttle is fine and on time except on our arrival, it got little bit delayed. Room was fine but would be great if you have a sofa bed in the room which can be offered to a different kind of traveller like us. As I travelled with 2 brothers booked with 2 queen bed so we dont have other option to let 1 person to sleep in the floor as we think not necessary to book for another 1 room for just a few hours stay. Further more, I would like to recommend as well to have an option to pay by cash or debit card as some people dont use credit card at all like me. Front desk should be vigilant and offered alternative solution rather than turning down the guest due to unable to pay credit card. Luckily I'm a hotelier which very familiar with the situation and ask if possible to process the payment thru credit card authorisation or epayment link process which eventually Front desk was enlighted with the same.

Stayed in January 2024

Everything- Reasonably priced , cool little restaurant on site , clean room & shuttle to & from the airport - I will stay there again for sure 😀

Stayed in January 2024

Not that clean

Shuttle bus service

Stayed in December 2023

Could be closer to airport but its not.

Free shuttle...

Stayed in December 2023

The shuttle bus is irregular. It takes about 10-15 minutes one way. It is supposed to come within 40 minutes (assuming you have just missed one), but it took about twice the time. The people waiting for the bus with us saw the previous one and couldn't get on it as there was no place for them, so we knew the timing pretty well. Next time I'll shop for a slightly cheaper hotel without a shuttle and take the Uber instead or read the recent reviews more carefully.

The hotel was close enough to the airport and provided a free shuttle bus for almost 24 hours (the earliest was 4:20 - good enough to get to the 6:30 am flight), the least expensive option for one night with a free shuttle I could find for the date.

Stayed in November 2023

we end a place to stay that didn't break the bank and was close to the airport parking

Stayed in December 2023

Shuttle wait in the cold at the airport was long and when he did arrive no place to sit as seats were filled with luggage. Two people had to stand. In the morning the shuttle driver took me to the wrong terminal even after asking him three times if this was the right termininal for Lynx and he said yes get out. Not impressed that he di not know or care to phone or ask someone. Very inconvenient for a senior traveller.

Proximity to the airport. 24 hourshuttle. for one person in front of me at the desk. Morning desk man was pleasant and helpful. Check in was a lenthy wait with only one person on. Quick when she checked me in.

Stayed in December 2023

The shower did not work well and nobody checked it before letting the customer check in.

The shuttle service to the airport. The bar at the lobby area.

Stayed in November 2023

This hotel was adequate , but nothing special

Stayed in November 2023

The restaurant was closed and no meals at all. So that's not a good sign and not very professional either.

Good size rooms

Stayed in December 2023

It took more than an hour to get picked up at the airport on our return. Pool closed too early.

Breakfast was good. Location was good.

Stayed in November 2023

Closer to places to eat. Booked for 115.00 but paid almost 200.00 should not have third party bookings.

The beds were super comfortable and it was quiet.

Stayed in November 2023