228 Bow Avenue, T1L 1A5 Banff, Canada
#46 of 50 hotels in Banff
Guests' ChoiceBased on 1019 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.2
Staff
8.5
Value for money
7.4
Free WiFi
7.6
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End of dialog contentReviewed: 22 July 2023
Helene
AustraliaOur room was located on the Second level. We had a small verandah which had a view of the Bow River which was lovely. Quiet location within walking distance of downtown Banff.
Stayed in June 2023
Reviewed: 22 July 2023
Khandhadia
United Arab EmiratesThe property does not have air conditioning and in summer that can be a problem.
Excellent location and very helpful staff.
Stayed in July 2023
Reviewed: 20 July 2023
Darrilyn
AustraliaGood position. Clean with good wi fi
Stayed in July 2023
Reviewed: 20 July 2023
Steve
United KingdomShower was pathetic with regard to water pressure. Air conditioning was poor and we had to open the balcony door to get some air.
Superb location, very close to the river walk and convenient for shops and restaurants.
Stayed in July 2023
Reviewed: 18 July 2023
Gabor
RomaniaBathroom was small, and the ventilation system is poor (if it exists). Very expensive compared with similar European hotels, but Banff seems to be on top from this point of view.
Good hotel near the center of Banff. All the attractions can be reached in 5-10 minutes by walk. Large rooms, good sound-insulation. Free parking. Nice staff.
Stayed in June 2023
Reviewed: 15 July 2023
Bronagh
IrelandDecor somewhat dated. No air conditioning but fan was provided.
Fantastic location in Banff town centre with views of the mountains.
Stayed in July 2023
Reviewed: 15 July 2023
Mary
United StatesShould be updated. Bed cover was very heavy. Window cover was bulky to move and room lighting was poor.
Room was large but no air conditioning. Walking distance to town. Could use pool in adjacent hotel. It had a patio with table and chairs.
Stayed in July 2023
Reviewed: 12 July 2023
Ruth
United KingdomBetter electric supply n the room.
Fantastic location close to the town but in a quiet spot overlooking the Bow River and mountains.
Stayed in July 2023
Reviewed: 10 July 2023
Ayal
IsraelA bit outdated rooms Fairly costly Parking is limited
The hotel is within walking distance to downtown and many restaurants. The 2 queen bed room was large. Access to hot tub in adjacent hotel
Stayed in July 2023
Reviewed: 10 July 2023
Hailey
United StatesThe room was very outdated, but that isn't too bad, considering all the positives. There was also no AC in the regular rooms, which was fine considering how cold night gets, but could be tough if it was hotter.
This property was in the best location, and the room was clean and comfy. Perfect for a week long stay, we had everything we needed within a very short walk! The staff were also amazing!! Also worth it to ask if there is a river view room available, over overall I did not see any bad views.
Stayed in July 2023
Reviewed: 9 July 2023
Yogesh
United StatesSize of the room and overall value paid for the facility for 4 days.
Breakfast was not included and we did not have it at facility.
Stayed in July 2023
Reviewed: 5 July 2023
Shari
CanadaSomewhat dated
Location
Stayed in May 2023
Reviewed: 4 July 2023
Harminder
United StatesHotel needs modernizing
Location
Stayed in June 2023
Reviewed: 3 July 2023
Briony
AustraliaElevator was out of action for a few hours. Room was very hot, portable fan supplied but needed cooling.
Location was perfect.
Stayed in June 2023
Reviewed: 26 June 2023
Suen
United StatesIt has nothing to do with the hotel, but I did not expect no AC in all the room. I had nose bleed every morning due to high attitude. The stay was not as comfortable as I though it would be, but I could not blame the hotel.
Location is very good, then again the city of Banff was not very big. Scenery nearby was excellent.
Stayed in May 2023
Reviewed: 26 June 2023
Ruth
SwitzerlandThe room had 2 double beds and would have slept 4. Both the beds were almost against the walls so it would have been difficult to get in and out of bed if you had to share. No where to hang a towel up next to the handbasin.
The position of the hotel next to the beautiful Bow river but only 5min walk from the centre of Banff. The pool in the hotel next door.
Stayed in June 2023
Reviewed: 25 June 2023
Mel
United StatesGreat location
Stayed in June 2023
Reviewed: 23 June 2023
Gayle
CanadaNo air conditioning. This needs to be addressed summers are getting hotter our stay was very uncomfortable. Fans supplied but of little use just blew hot air around and dried out your eyes.
Terrific location perfect place for walking into Banff town and perfect for walking on trails.
Stayed in June 2023
Reviewed: 17 June 2023
Samuel
United StatesNo microwave in room and hotel needs renovating.
My room overlooking the Bow River and mountains was perfect, but he screen over the glass sliding door kept coming off track. The friendly staff was exceptionally helpful.
Stayed in June 2023
Reviewed: 17 June 2023
Julian
United StatesThe room and facilities were basic, motel-like. You have to go to the other property to get a restaurant, bar, coffee, anything.
The location was great and the price *very* reasonable. The pool and spa they provide access to at the sister property across the road were very nice.
Stayed in April 2023
Reviewed: 13 June 2023
Robert
Netherlandsa bit tired, staff not very enthusiastic but helfpfull when required.
location location location! And we had a lovely view on the river and mountains
Stayed in June 2023
Reviewed: 10 June 2023
Karen
CanadaHad 2 rooms that were different sizes but paid the same price for each. Weather was hot. A ceiling fan would have been better than small room fan. Kept patio door open all night to cool down room which caused a very early wake up when a truck made a delivery at 6am. A river view suite would have been better than a back parking lot.
Staff were very helpful and location was excellent. Bed was very comfortable.
Stayed in June 2023
Reviewed: 9 June 2023
Lesley
NetherlandsHarde dikke kussens en geen AC
Balkon en ka.er was mooi schoon
Stayed in June 2023
Reviewed: 8 June 2023
Paul
GermanyHaving a room with a double bed in it plus a single - it left about 30cms space to get out of bed on the window side of the double. There is no air conditioning or window to open. Management should look at this problem since the climate has changed. Room service could help. We closed the heavy curtains in the morning to reduce the heat for when we returned - room service had opened them and the room was extremely hot!! Overpriced but it's Banff!!
The position; Quiet and only a few minutes walk into the town centre. Next to the river which you can walk along side for kilometres. The river view rooms are worth paying extra for - the others either look onto the carpark or the road (but will probably be cooler in summer). Having a balcony, and two chairs and a table in the room.
Stayed in June 2023
Reviewed: 2 June 2023
Wayne
AustraliaIf I had one thing it would be a bigger fan in the room because it does get quite hot in the room. I knew before I booked there was no air conditioning
Proximity to the town, friendly staff
Stayed in June 2023
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