387 Bloor Street East, ON M4W 1H7 Toronto, Canada
#20 of 111 hotels in Toronto
Guests' ChoiceBased on 265 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
8.7
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 25 April 2024
Natalie
CanadaNothing
The staff are exceptional.
Stayed in April 2024
Reviewed: 17 April 2024
Susan
CanadaWifi
Super clean, modern aesthetic. Best part was the friendly and helpful staff.
Stayed in April 2024
Reviewed: 12 April 2024
Carol
CanadaWas expensive but was travelling for business so paid for
Clean and modern really beautiful Staff was wonderful amazing service
Stayed in March 2024
Reviewed: 9 April 2024
Nicole
CanadaAya provided the best service! Super friendly and polite
Aya provided the best service! Super friendly and polite
Stayed in April 2024
Reviewed: 19 February 2024
Audrey
CanadaThere was bit of construction ongoing from 10am until around 4pm which woke us up but the personnel offered us some private rooms to work and was very understanding
Great people, beautiful hotel with spacious room.
Stayed in February 2024
Reviewed: 17 February 2024
Justin
CanadaRoom was slightly smaller than expected but still great.
Love the canopy, it’s our favourite place to stay when visiting Toronto.
Stayed in January 2024
Reviewed: 16 February 2024
Fatim
Canadasome work could be done on room cleaning as well as dusting.
Hello, we had a great time at the hotel. the hotel staff were warm and welcoming. very good location and easy access. Great restaurant and fresh food. Waited a bit longer to get served even if was empty but food was good warm and fresh not over or undercooked nor seasoned. Try día and virtu
Stayed in February 2024
Reviewed: 27 January 2024
Sijuade
CanadaParking availability
Stayed in January 2024
Reviewed: 14 January 2024
Alper
TurkeyCleanliness and staff are execellent
Stayed in January 2024
Reviewed: 1 January 2024
Supanin
United StatesBooking
Location, cleanliness and very attentive friendly staffs
Stayed in December 2023
Reviewed: 27 December 2023
Dana
PhilippinesI just wish they had a smart TV that allowed screen mirroring for iPhones. We weren't able to use the TV during our stay because we wanted to stream movies of our choice from our own device.
The place is new and modern. I love the facilities and I love the extra touches like the easy touch control for the lights and curtains. Also, we didn't get the hotel breakfast however they still provided breakfast items like yogurt and oats and apples and orange juice which we thought was nice. The room had a Nespresso machine and pods too. The gym was a treat, so was the indoor pool. The bed and the pillows were so relaxing and we just stayed in during our entire stay. The location was so close to Sherbourne station and a good walking distance to Yorkville village. Very-commuter friendly. Lastly, I will not end this review without a special shoutout to Joe, the receptionist during our visit. He was so kind to give us a corner room and was very helpful with our needs. We will definitely come back again and will recommend to family and friends!
Stayed in December 2023
Reviewed: 15 December 2023
David
CanadaWe ate 3 meals in the restaurant and the food was delicious and a nicely mixed menu. Only complaint of the whole stay is that the pizza was mediocre.
All hotel and restaurant staff were professional and friendly. Room was an amazing mix of comfort and technology.
Stayed in December 2023
Reviewed: 11 December 2023
Timothy
IrelandMy room was not serviced in the week I was there. Bed not made, coffee capsules not replaced I didn't receive an email with a summary of my meal costs etc. I did receive a hard copy.
breakfast, very new and modern, staff were very helpful, good location, price was competitive
Stayed in December 2023
Reviewed: 10 December 2023
Julie
AustraliaEverything was great!
Hotel was beautiful. Facilities were great. Room was large with two queen beds, view out to the street below, lovely bathroom and wardrobe/mirror area. All smart features to close curtains, lighting etc. We had two small issues and they were fixed immediately. I travelled with my teenage son and we were super happy with everything.
Stayed in November 2023
Reviewed: 6 December 2023
Sarah
CanadaThe lights were computerized and complicated
Location was excellent And the room was a good size
Stayed in December 2023
Reviewed: 2 December 2023
Silvano
CanadaModern
Stayed in December 2023
Reviewed: 27 November 2023
Andrea
CanadaBreakfast was a little slow and the avocado toas with eggs was ok but nothing to rave about. I could taste the vinegar in the avocado. But I enjoyed the view and the service even if slow.
The hotel is stunning. Everywhere you look, you can see the level of detail that went into it. The king size room was spacious. I loved the duvet, the black out curtains, the furniture, the in-room tea, the full length mirror and the overall decor. I liked that the gym was separated into 3 separate work out areas. I used the Peloton bike and didn't need a membership, it included a QR code that I scanned to see any workout I wanted (I am not sure if it was a hotel account or if a guest left their account open). Nevertheless, I enjoyed that extra perk. Dinner at the hotel was delicious. My friend and I ordered a mushroom and a seafood pizza that was cooked in the huge wood burning oven.
Stayed in November 2023
Reviewed: 21 November 2023
Guyguyon
United Kingdomnil
I did not try the breakfast. Canopy was one throw stone away from the nearest subway. some restaurants and coffee shop around. Very friendly & helpful staff. I love the fact that we were able to check in earlier than 15:00. Thanks a lot
Stayed in October 2023
Reviewed: 20 November 2023
Augusto
BrazilLocation not so good.
very new and clean.
Stayed in November 2023
Reviewed: 16 November 2023
Tanisha
CanadaEvery single thing about the property was great. Customer service, the aroma in the lobby, room service time efficiency, the shower and overall bathroom, housekeeping request being fulfilled in a timely manner. It was truly such a great staycation and I can’t wait to return.
Stayed in November 2023
Reviewed: 14 November 2023
Chris
GermanyUnfortunately, and mybe it was bad luck, but one light didn't work in the hall, the shower door was hardly movable and the water dispenser on the floor was not working properly and dispensing non drinkable water.
Very helpfull staff and a good overall reception on site. Rooms were nice and clean and overall a very good design to feel good in the room.
Stayed in November 2023
Reviewed: 12 November 2023
Danielle
Trinidad and TobagoThe hotel room damage hold on credit card was per night
Breakfast was good, you have great options. The location was great
Stayed in October 2023
Reviewed: 10 November 2023
Maksym
UkraineIt seemed that the hotel was opened too quickly, upon arrival there was no internet connection, so it was impossible to get into the room without staff, the window did not close tightly, I had to call for help, and in the morning the fire alarm in the room went off for no reason. So I'm taking off a point for that
New hotel with modern rooms and huge TV )))
Stayed in November 2023
Reviewed: 9 November 2023
Ann
CanadaWe were a little confused about the 2nd floor and 2M floor at first.
We loved the control panels in the room for the lights, curtains, etc. The hotel was very classy and the staff was very attentive.
Stayed in November 2023
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