391 Ontario Street, L2R 5L3 St. Catharines, Canada
#2 of 9 hotels in St. Catharines
Guests' ChoiceBased on 561 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.6
Staff
9.5
Value for money
9.0
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 September 2023
Kwok-pui
CanadaNothing
Very good. Well furnished.
Stayed in August 2023
Reviewed: 28 August 2023
Lechelle
CanadaNothing but a little expensive
Ok breakfast muffins
Stayed in August 2023
Reviewed: 25 August 2023
Ronald
United StatesWe like this place a lot. If I have to quibble, I’ll mention the breakfast which is prepackaged, cellophane wrapped danish. McDonalds is right down the street. Really this was nothing.
Very easy access to & from the QEW. Clean room. Spacious. Friendly person at the desk, even when we arrived at 9:00PM. Reasonably priced. Second time here. We’ll be back.
Stayed in August 2023
Reviewed: 14 August 2023
Donn
CanadaEverything was excellent.
Stayed in August 2023
Reviewed: 8 August 2023
Joanne
United StatesAgain, the property was a bit dated. That being said it was well maintained and a good value.
The beds were comfortable and the shower was very good. The property is older but everything was clean and the staff was very friendly and accommodating. Convenient to main road as well. Very pretty view of waterway from our room.
Stayed in August 2023
Reviewed: 8 August 2023
Tanya
CanadaThe staff were very friendly and attentive. The room was very comfortable, cozy, clean and had all the necessary features to make our stay go well. The beds are very comfortable and we had a great sleep.
Stayed in August 2023
Reviewed: 8 August 2023
Susanna
CanadaNothing, everything was fine
Clean, comfortable, good service
Stayed in August 2023
Reviewed: 5 August 2023
Nancy
CanadaWould like a microwave in the room for longer stays.
The staff, the cleanliness and comfort of the room was perfect.
Stayed in July 2023
Reviewed: 1 August 2023
Owen
CanadaNothing
Room and bathroom were clean. Quiet environment.
Stayed in July 2023
Reviewed: 30 July 2023
Bill
United StatesVery noisy in our room and next door room when they used bathroom.
Staff was very friendly, always smiling and saying hello. Something you do not get in other places.
Stayed in July 2023
Reviewed: 24 July 2023
Diana
MexicoThere were food in the frigo when we arrive
The location, and the comfort was great
Stayed in July 2023
Reviewed: 19 July 2023
Deborah
United StatesNo hot breakfast
Convenient Very clean; furnishings in good condition My room (per request) lovely view
Stayed in July 2023
Reviewed: 15 July 2023
Rayna
BulgariaWe are very happy with our stay at Capri Inn. The staff is friendly. It was very clean and comfortable.A wonderful place to relax.
Stayed in July 2023
Reviewed: 15 July 2023
Elizabeth
CanadaWi-Fi signal could be stronger
Staff are very friendly and helpful. The rooms are very clean and the property is well kept
Stayed in July 2023
Reviewed: 12 July 2023
Florence
CanadaNothing
The room was clean and comfortable. The people working there were really kind
Stayed in July 2023
Reviewed: 7 July 2023
Larry
AustraliaAll good but curtains let a bit of light in
Clean, good linens & towels, good soundproofing
Stayed in July 2023
Reviewed: 30 June 2023
William
CanadaBreakfast was the one negative in what is otherwise a first rate establishment. Chocolate chip muffins and juice does not measure up
Stayed in June 2023
Reviewed: 26 June 2023
Kelly
CanadaWe had difficulties with the tv which required support but was promptly remedied. There were wet coffee grinds left in the coffee maker that were missed - we were given a replacement basket right away. The breakfast selections were prepackaged muffins, granola bars and Rice Krispie squares - good for a take away but were expecting baked pastries and maybe fresh fruit.
The staff were very friendly and accommodating to any help requests we had, even late when we returned. The beds were extremely comfortable. The location was right off the QEW and so easy to find. We liked the inclusion of a local map in the info binder to show restaurants and gas amenities in the immediate area. Two outdoor chairs are provided right outside the room and an ashtray for smokers - keeps the cigarette butts in one area and makes for easy cleanup. Reception moved our room to the main floor to accommodate a leg injury for which stairs would be difficult. We were very grateful for this switch, especially upon seeing the Inn had no vacancy by the time we returned for sleeping. A busy place is a good sign! We chose this Inn based on online reviews and award status and were happy to spend the night here.
Stayed in June 2023
Reviewed: 26 June 2023
Filomena
CanadaClose to highway but very quiet. Didn’t here any traffic movement.
Stayed in June 2023
Reviewed: 17 June 2023
Robert
CanadaVery clean and conveniently located to our destination.
Stayed in June 2023
Reviewed: 16 June 2023
Helen
CanadaWe had a view of the little bay behind the motel and had the pleasure of watching yellow finches and ducks.
Stayed in June 2023
Reviewed: 14 June 2023
Stefane
CanadaVery clean good staff.
Stayed in May 2023
Reviewed: 9 June 2023
Foote
CanadaThe staff was excellent and made us feel very welcome. We had a late check in and everything went well. I had forgotten toothpaste and Julia at the front desk gave me a full tube, free of charge. I will definitely stay there again.
Stayed in June 2023
Reviewed: 5 June 2023
Natalia
United KingdomExceptionally caring staff and very clean and well appointed room.
Stayed in June 2023
Reviewed: 5 June 2023
Dianne
CanadaBreakfast was sufficient.
Stayed in June 2023
Rome, Italy
Korolevu, Fiji
Los Angeles, USA
La Puente, USA
Istanbul, Turkey
Rome, Italy
Naples, Italy
Malang, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content