Beautiful room, excellent value!

Stayed in April 2024

Gym was too small not enough equipment

Location sauna staff

Stayed in April 2024

They changed our reserved room, it was a double and they placed us in a single. We traveled with our pet and we had luggage, it was very uncomfortable, the room was very hot, we should have asked for help about it. They don't really have parking.

Breakfast and location.

Stayed in April 2024

Window was opened has to ask front desk to close it as there was no handle lol and the toilet seat wouldn’t stay up which was difficult for the spouse. For anyone who must know there are enough stairs here and NO elevator

Nice staff!! Clean, room was beautiful , sheets clean, comfortable , Liked the small Fridge and safe were nice

Stayed in April 2024

Room was very warm even with the window open, and stairs/no elevator might be a problem for some

Very convenient location and friendly staff

Stayed in April 2024

The shower would benefit from a curved rod the make showering in the small tub space comfortable. Housekeeping did a lovely job but we suggest that 8:30 / 9:00am is too early for rooms to be attended to in the morning. We were barely awake when the knock came to make up the room. Coffee in the room was convenient but perhaps some bottled water should be supplied.

Location was great and the historic feel was lovely. Very clean.

Stayed in April 2024

Location great lots to do near by. We had a great time exploring the city.

Stayed in March 2024

Our radiator made a swooshing, gurgling sound all night. They tried to fix it but couldn’t.

Great location. Very clean. Comfy beds. Nice, friendly staff. Decent continental breakfast

Stayed in April 2024

Nice vibes. Very nice staff.

Stayed in April 2024

Noise from the other floors

The blackout Curtains.

Stayed in April 2024

The place could use a paint job and some repairs

Breakfast was good.

Stayed in March 2024

Could not figure out how to use the TV. It would not let me cast & did not connect to any cable or streaming services. Windows all opened, which was great - but no mesh screens so beware if you have a curious cat (as I do).

Great pet-friendly hotel in the heart of Montreal! Staff were pleasant and accommodating. I was staying with my cat & dog and we had a.big beautiful room on the 4th floor....lots of stairs😅. Please note this location has no elevator! Daily continental breakfast included with stay. Free open WiFi. Working electric fireplace in room.

Stayed in April 2024

The breakfast planning needs an update. Only one carafe of coffee, a smaller one for hot water…they could easily buy a couple more, there were always people waiting as there is only one person on staff for the breakfast who is trying to keep up with doing everything and won’t stop to make coffee until the dishes are done. (Not their fault). When hot water and coffee came out again, there was an immediate line up as people ate their breakfast without a beverage and then it was empty again. Over 5 days, we went at different times and it was always the same (also no milk for the cereal). Never saw a fork so we used a knife and spoon to eat. No decaf coffee. (But they did provide decaf pods when requested for the room coffee which was very nice.)

Location, the architecture, clean, comfortable

Stayed in March 2024

Steep stairs…

Close to the metro! Very quiet, slept well!

Stayed in March 2024

It was a little hard to follow their valet instructions as I was talking to them on the phone. It would be nice if they had clear written instructions on the website/email.

Staff is very friendly, genuine, and knowledgeable.

Stayed in February 2024

The Reception

Location

Stayed in March 2024

It would be a good 3 star hotel but the fourth star is overrated. The "deluxe double room" was very small and I had barely the space to move, with no stand to put my trolley on. The bath was without hairdryer, and for the breakfast they don't have a coffee machine to get a hot chocolate or an expresso if you don't like the default filtered coffee or the tea available in the breakfast room. From a 4 star venue I expected at least a coffee machine and a kitchen to request some beverage like cappuccino or chocolate and a couple of fried eggs. No fresh fruit for the breakfast, just canned fruit and dry raisins, it would be ok for a 3-star but if you want the 4th one you should provide at least some fresh fruit for breakfast.

Good location, nice staff, close to public transport and the airport shuttle stop, clean and quiet room, historical building with nice architecture.

Stayed in March 2024

Hard to get the right shower temperature (wasted a lot of water), no cream for coffee in breakfast room one morning

Clean, quiet, welcoming staff, good breakfast included, toiletries included, blackout curtain in room, very close to subway

Stayed in March 2024

The beds are nice, the old building style is what you need in this kind of vacations…

Well to start the welcoming is low, and when you ask for someone to help you with your luggage they look at you like you’re from another planet, then you have to bring down to the reception your bag of laundry as it seems that they don’t know how to collect this directly in the room to avoid embarrassment! Then their bathrooms small and old, the toilets are so close to the walls that you have to be small not to be bother by it or the paper older… The breakfast is a bit of a shame… they over charge you for valet service which could be better also! I will stop there because the rest is maybe me just being me????

Stayed in February 2024

No elevator, could hear others in neighboring room. Breakfast was very disappointing

Nice clean room, friendly staff. It is a good location to hit Downton Montreal.

Stayed in February 2024

The heating A/C is very loud, as a result, it was hard to sleep. The room was poorly insulated, so it was cold at night. Water was rather cold than warm for the first two days, but they fixed it. No elevator in the building, with a 20 kg luggage a bit difficult. Breakfast contains no vegetables, very limited.

A very spacious and comfortable room. Much bigger than others, I've stayed so far. The location was also perfect.

Stayed in February 2024

Heating is central and room was too hopt but at least the windows open

Nice breakfast, great location

Stayed in February 2024

Having a spare Android phone charger at front desk would have been helpful. My room was on chilly side. As much as we fiddled with thermostat, we couldn't get it warmer.

The hotel is in an excellent location. It is very cute and unique. I found rooms to be quiet. Staff English speaking amd pleasant, breakfast great. They went above and beyond for my birthday leaving me a little surprise on the room.

Stayed in January 2024

Bedroom was out dated and run down. Bathroom was tiny with even a smaller than average door! Breakfast options were limited but filled the gap.

15 mins on the subway to the main centre. Good value for a quick 1 night Montreal

Stayed in December 2023