There was a humming sound, like a vacuum or some sort of construction tool, in the morning.

The bed was comfortable and the room was cozy. Beautiful shower and great, convenient location. The staff were pleasant.

Stayed in April 2024

The hotel is listed as a 4 star hotel, but doesn't quite live up to those expectations. Various things in the room needed repair and the rooms on the 2nd floor have steps inside the rooms without railing or proper lighting which cause major trip hazards at night. The lobby does not have toilet facilities for guest/visitors. Breakfast is minimal (pastries/coffee), and the person overseeing the breakfast did little to replenish anything or clean up during the hours of the breakfast service. Ended up getting breakfast elsewhere 2 out of 3 days.

The location of the hotel is very convenient. It's within walking distance of sights such as Mount Royal and the Fine Arts Museum. There are also various good dining options nearby in a range of prices. Highly recommend the French restaurant right next door! Old Montreal if about 30 minutes walking, ca. 15/20 minutes on the subway or a 10 minute car ride. We traveled as a group of 4 friends and rented the two available suites, which worked great for our purposes.

Stayed in April 2024

For the price a better breakfast.

The room was very quaint. Very clean.

Stayed in April 2024

Careful with the two steps going down into the room. The steps and floor are black. I tripped on the stairs when I first entered - came very close to injuring myself.

Great location, facilities and staff. Close to everything.

Stayed in April 2024

Some of the hardware in the bathroom needs maintenance. Breakfast could be a bit more like some fresh cut fruit.

Big bedrooms. Comfortable bed. Quirky design choices

Stayed in April 2024

Nothing

Hotel located in the heart of downtown. Very convenient to restaurants and sightseeing. Close to the street where the parade takes place.

Stayed in March 2024

Breakfast options were quite limited but still good (croissants (yummy chocolate!), yogurt, etc.

Beautiful, stylish, room - also extremely clean.

Stayed in March 2024

Microwave oven needed in room and breakfast can bebetter

Stayed in March 2024

Front desk staff were friendly efficient and accommodating. Central location was ideal. Room was clean and comfortable. Breakfast was basic although gluten free options were not available. We felt very welcome at Hotel Chez Swann.

Stayed in November 2023

There were no restroom facilities available in the lobby.

The breakfast was simple, but adequate. There were no eggs or other hot breakfast, but a nice assortment of breakfast pastries.

Stayed in September 2023

Good

Good

Stayed in September 2023

Nothing.

Location.

Stayed in August 2023

The shower functioning. Takes a long time to get warm. Water waste.

Location, hospitality, room.

Stayed in August 2023

Beware of two things: 1) some of the upper rooms have a huge window in the ceiling that cannot be blinded. So if you're someone who cannot sleep with daylight make sure you will not get one of those rooms (daylight starting at around 4:30 am in June). I was lucky (and they were nice) so I was re-allocated to another room. 2) Note that the only thing separating the (huge) shower from the bed is a glass wall. So if you're traveling with someone who is not intimately close this may be weird. There's a curtain you can use... but still :)

Very good location. Nice price (for Montreal standards). The room was very big, and so was the bed.

Stayed in May 2023

The breakfast included is very simple. I had to pay over $40 for an overnight secured parking in the hotel next to Hotel Chez Swann.

The location is convenient.

Stayed in May 2023

The breakfast room was under construction, so there was a very limited breakfast delivered in a box outside the room.

Great location, nice decor.

Stayed in May 2023

No warning of stairs in the room (bad knees). Our rooms window looked in the inside of the hotel entrance, no outside view. Everything else was great.

Stayed in May 2023

Coffee in the room not grand and really no where close by to grab great coffee in early am to enjoy with the pastries provided by hotel. Pastries are a nice touch but without great coffee...maybe skip this offering.

Great location in downtown to take in a game, shopping on St. Catherine, and or enjoying great restaurants. Restaurant attached to hotel is excellent, weekend brunch and ability to dine late 10 pm, with superior service and fabulous food after a hockey game was very much enjoyed. Hotel has a cool vibe, spacious rooms, and is clean. Beds comfortable with quality linens. Staff were very welcoming.

Stayed in March 2023

A croissant and a pain chocolat do not constitute a proper continental breakfast. It is convenient that these are delivered to your room, but I want a real breakfast with juice and other options, even jam for the pastries. I feel that the breakfast was misrepresented.

I actually liked walking through the lobby of the beautiful hotel next door which you have to use to access the parking.

Stayed in December 2022

Very noisy floors and thin walls...lol No water pressure in the shower

Location is perfect, room was spacious, great price, croissant and chocolatine for breakfast!

Stayed in December 2022

Riom right over speaker in restaurant; a lot of boom, boom, until 11pm; ironic since I’d made a special booking request for a quiet room and they emailed back that they’d gladly accommodate. Also pain au chocolat standard breakfast did not materialize.

location. eclectic decor, comfy bed, nice staff

Stayed in October 2022

No parking

Centrally located

Stayed in October 2022

location

Stayed in October 2022

Daily room delivery of delicious croissants was nice but not what we expected as breakfast.

Marvelous location! Amazing staff! Lovely room with super comfortable bed and nice amenities. Adjacent restaurant Le Pois Penche is spectacular.

Stayed in September 2022