4 Balsam Street, L9Y 3J4 Collingwood, Canada
#19 of 19 hotels in Collingwood
Guests' ChoiceBased on 780 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.7
Facilities
7.2
Staff
8.5
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 30 December 2022
Sudhanshu
Canadalocation and cleanliness.
Stayed in December 2022
Reviewed: 25 December 2022
Arsalan
CanadaBreakfast could have been better.
Room and location
Stayed in November 2022
Reviewed: 7 November 2022
Meghan
CanadaElevator is tiny and slow but still got us all up eventually.
Very friendly staff upon arrival. Good hot breakfast.
Stayed in November 2022
Reviewed: 28 October 2022
Brian
CanadaWhen I arrived, one of the beds was not made. The carpet in my room had stains on it. The sheets on one of my beds had a stain on it. When I told the front desk about it, they gave me new sheets to put on the bed myself.
The staff were friendly. The breakfast buffet was delicious and quite generous.
Stayed in October 2022
Reviewed: 24 October 2022
Vivek
CanadaNot happy to find out that swimming pool for closed permanently 😕
Very polite staff and fulfilled my request for late check out.
Stayed in October 2022
Reviewed: 17 October 2022
Nate
CanadaCaulking in the shower was worn away and peeling and had mold. Tiles were dirty. Brown dripping stain on mirror. Furniture was broken and the edges were peeling exposing wood. Beds were comfy but very shaky for some reason. Did not feel stable. Overal carpet edges were rough. Staples sticking out etc. fridge beside the bed was strange. Tv and furniture. old and out dated.
Breakfast was nothing special and bland but atleast it was fresh.
Stayed in October 2022
Reviewed: 12 October 2022
Gladys
United StatesSince we checked in on a not busy day, staff could ask any room location preference.
Breakfast qas decent compared to other hotels in the same price range. Location is very good.
Stayed in October 2022
Reviewed: 5 October 2022
Samazar
CanadaValue for money....its too expensive
Nothing in particular
Stayed in October 2022
Reviewed: 3 October 2022
Cathy
Canadabreakfast was very crowded (nobody wore masks and I was the only one using hotel supplied gloves) and was a free for all - perhaps better to assign rooms with time slots for breakfast to reduce overcrowding and avoid bottle neck. Entrance way was in disrepair with no sign of being fixed and hallways were aged and didn't look as clean as i would have liked. Rooms were clean though - more important....
close to blue mountain and to outdoor market. And beach, except we didnt have time for beach.
Stayed in August 2022
Reviewed: 14 September 2022
Kirkwood
CanadaKinda old, not as nice as I'd expect for the money.
Location worked. Staff were helpful.
Stayed in June 2022
Reviewed: 12 September 2022
Halina
CanadaBreakfast was good
Stayed in September 2022
Reviewed: 29 August 2022
Friedrich
GermanyWashroom in the groundfloor was closed
Größe des Zimmers
Stayed in August 2022
Reviewed: 23 August 2022
Doug
CanadaI had no problems with my stay
Room was clean, and up too my standards. I enjoyed my breakfast.
Stayed in July 2022
Reviewed: 23 August 2022
Dawn
CanadaIt was ok. The breakfast could be a bit more updated. I found the beds to be small for a “queen”.
The staff was really friendly
Stayed in August 2022
Reviewed: 22 August 2022
Vanessa
CanadaA shuttle bus for guests….cab took too long
Stayed in August 2022
Reviewed: 17 August 2022
Loretta
CanadaMore control in the breakfast room.
Breakfast room was crowded and I thought some people were actually picking up their lunch as well 11
Stayed in August 2022
Reviewed: 15 August 2022
Cathy
Canadashower door was weird. had to open backwards in order to reach and turn on the faucet. the carpets are old and the hallways and stairwells are old with paint peeling, tiles up, etc and felt somewhat dirty even though the cleaners did their job.
room and bathroom was clean. beds were comfortable and pillows were great.
Stayed in August 2022
Reviewed: 1 August 2022
Moinul
CanadaNothing special. Everything is ok.
Stayed in July 2022
Reviewed: 26 July 2022
Kevon
CanadaThere was no pool this time around
Breakfast ok rooms spacious
Stayed in July 2022
Reviewed: 25 July 2022
Norman
United KingdomIt felt like we back 2 years ago with the covid restrictions.
Location.
Stayed in July 2022
Reviewed: 25 July 2022
Liana
CanadaWe didnt get mountainview and the pool wasnt open. The halls had a musty smell coming from the carpet .
Location and friendly staff
Stayed in July 2022
Reviewed: 18 July 2022
Cheryl
CanadaMore updated
Fair
Stayed in July 2022
Reviewed: 11 July 2022
Lasya
Canadaproperty was a bit dimly lit, and dated look but value for money and staff was kind and helpful.
great location good hot breakfast, friendly staff who really helped us check in easily with young kids.
Stayed in July 2022
Reviewed: 11 July 2022
Melanie
CanadaThe AC was on way too cold we adjusted it no problem - the white bed comforter had a yellow stain on it.
Breakfast was generous - room was comfortable . Ideal size for what we needed. Great location via blue mountain and other amenities
Stayed in July 2022
Reviewed: 11 July 2022
Doorsa
CanadaThe room was clean but there were still things from the previous guest left on the floor by the couch which made us question how thoroughly the room had been cleaned. The elevator was also very slow creepy, and tucked in a corner with what seemed like equipment that was out of order.
Breakfast was a welcomed surprise but best of all we really adored the fact that there was all day complimentary coffee and tea. For that reason alone we would come back to this location! Thank you so much
Stayed in July 2022
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