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Reviews of Comfort Inn Moncton East 3 stars

20 Maplewood Drive, E1A 6P9 Moncton, Canada

#38 of 48 hotels in Moncton

Guests' Choice

Review score

Based on 223 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 2 May 2024

    6.0
    The staff was amazing and the room was nice but the rooms need to be cleaned regularly .or told upon arrival that it is
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I had to go get towels, facecloths,garbage bags and such to clean our room as no one retrieved our garbage or replaced anything after our arrival. But they were very helpful when I asked for help at the front desk and gave me all I needed to clean

    Access to outdoors from our room,the rooms are big and cozy and within walking distance to stores plus they have great staff

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    All good nice and clean
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    All good

    New room

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    it was overall good, i would most definitely come back again but have a room upstairs. weird that the staff tried to get
    • Couple
    • Standard King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    although our room was nice, the view was terrible (not thier fault). during the morning around 9 am, a housekeeper tried to open our door and knocked and she thought we were checked out. i had the do not disturb sigh on the door. later on that same morning while i was packing up my stuff and tidying up the room a bit one of the workers tried to open our sliding door outside. good thing we had it locked but i dont understand why they would do that.

    i most definitely like how clean it was and it is nicely organized. i loved our room (first floor) the guy at the front desk was very accommodating and his communication was great. wish i got his name but he was very nice and straight forward to let you know about anything you might need.

    Stayed in April 2024

  • Reviewed: 12 March 2024

    8.0
    Convenient location, friendly staff, clean and comfortable stay - All your basic needs will be met!
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Hotel and amenities were fine, personal issues - wall neighbour's dog was left unattended until the early hours (barking, scratching, moving things in the neighbouring room), breakfast wasn't offered at the time we needed (opened at 8:30am, we needed it at 7:00am), we were on the ground floor and our outside door didn't lock (glad the hotel is located in a nice area).

    Easy check in, friendly service, comfortable bed, clean and stocked shower. Basic needs met! Hotel smelt nice, was clean area, parking was convenient, extra supplies for the bathroom or coffee set was readily available by the front desk. Definitely will be on my list for future stays for the east Moncton - Dieppe area.

    Stayed in February 2024

  • Reviewed: 26 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    There are only stairs to the second floor and cleaning service only if requested

    Comfortable rooms, great staff, and great location (right by the highway, mall, restaurants). We requested a dog friendly room which was great. Breakfast was also included which was great. Also a great location to do day trips to Bay of Fundy and PEI

    Stayed in September 2023

  • Reviewed: 13 October 2023

    6.0
    Clean hotel, friendly staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We were awakened by phone call advertisements 2 nights. The first night the calls were at 3:12 a.m. and 3:18 a.m. The second night the calls were at 3:13, 3:18 and 3:24 a.m.! This was both upsetting and frightening! We spoke with 3 other hotel patrons, no one else received those calls. Those calls equated to a nightmare on Maplewood St.!

    The staff were friendly and accommodating. The facility was clean and in a good location. There was a breakfast options and the food choices were adequate.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    7.0
    Had a great stay and location was oerfect
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    All fine

    All good

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Could be more clean. From a former room cleaner

    People were really nice and helpful. Very nice stay. Nice room. Nice location

    Stayed in July 2023

  • Reviewed: 28 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Breakfast. Room was very small and over crowded. We were unable to sit during breakfast and ended up going back to the room. We ate at 7:30 am.

    Staff was friendly and room was clean and comfortable.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Liked the breakfast included, lots to choose from

    Stayed in July 2023

  • Reviewed: 26 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    My only complaint is the smell of the bathroom. Smell stinky. Maybe the wipes they used to clean it. I tried to spray perfume but still the same.

    Stayed in July 2023

  • Reviewed: 12 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The gentleman that checked us in was not very welcoming.

    Location.

    Stayed in August 2023

  • Reviewed: 1 August 2023

    7.0
    Friendly staff at a location with a small but delicious breakfast.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The free wifi died on the second day and never recovered even when we checked out. :(

    The breakfast variety was limited yet tasty and the waffle maker was very cool. The staff were all very friendly.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Comfort Care Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The temperature in the room when I arrived was freezing cold. The AC unit is extremely loud.

    The staff is nice and helpful. The place is clean.

    Stayed in July 2023

  • Reviewed: 21 July 2023

    7.0
    begger wont be choosers
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There was a leak in the hallway in the ceiling on the main floor walking towards our room, My dad informed a staff member. the vent room 143 bathroom was not working properly, and the bathroom stayed wet most of the time after the shower. I understand that I went to Moncton, and it is a bilingual place, but sadly, communication with the maid service was difficult. I dont speak French, and she didn't speak English. I tried 2 different maids. I am also not sure why one room was more expensive than the other when both were the same side by side. the ac unit is loud

    that I got lucky enough that i was able to get 2 ajoining rooms last minute. our airbnb got canceled that am and my family of 8 were stranded. Breakfast staff and check-in staff were extremely helpful.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    6.0
    All stated above.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was very tight. Too much furniture so little room for suitcases

    Breakfast was good. Liked the waffles

    Stayed in July 2023

  • Reviewed: 28 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Old ac unit, took a bit to figure out

    Location, room amenities

    Stayed in May 2023

  • Reviewed: 24 May 2023

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was good

    Stayed in April 2023

  • Reviewed: 15 May 2023

    6.0
    Could be worse
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Door kept rattling in the door jam anytime other guests opened their doors. Noisy kids up until 4 am. Main front door latch was held open with electrical tape. The MAIN entrance!!!

    Great location, good breakfast, ample parking.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    The whole package.

    Stayed in May 2023

  • Reviewed: 24 April 2023

    8.0
    Way better then expected
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The downfall was definitely that the room fan/heater made alot of clunking noises and was hard to stay asleep through.

    The breakfast was phenomenal, the staff were amazing. The room was better then expected and the location was central!

    Stayed in April 2023

  • Reviewed: 23 April 2023

    8.0
    Good place to stay with pet
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Room was clean and hotel was quiet that night. Breakfast was great as usual and the breakfast attendant was incredibly nice and helpful. She made the stay much better! Location was good, though not in walking distance of much, but easy to get around the city by car. Was happy with my stay.

    Stayed in April 2023

  • Reviewed: 16 April 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Need new tv, terrible tv

    Stayed in April 2023

  • Reviewed: 5 March 2023

    6.0
    it’s okay nothing special
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    location

    Stayed in February 2023

Showing 1 – 25

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