20 Maplewood Drive, E1A 6P9 Moncton, Canada
#36 of 46 hotels in Moncton
Guests' ChoiceBased on 225 hotel reviews
7.4Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.6
Staff
8.5
Value for money
7.2
Free WiFi
7.5
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End of dialog contentReviewed: 3 June 2024
Diann
CanadaIt was a good visit, after the problems with booking.co messing up my room reservation. Julie solved the problem and got me settled for the night. But I was unhappy with my next booking. The cancellation policy sucked. My daughter and I both booked rooms for the same night and we could not cancel one of them
Stayed in May 2024
Reviewed: 2 May 2024
Tremblett
CanadaI had to go get towels, facecloths,garbage bags and such to clean our room as no one retrieved our garbage or replaced anything after our arrival. But they were very helpful when I asked for help at the front desk and gave me all I needed to clean
Access to outdoors from our room,the rooms are big and cozy and within walking distance to stores plus they have great staff
Stayed in April 2024
Reviewed: 16 April 2024
Hilary
CanadaAll good
New room
Stayed in April 2024
Reviewed: 8 April 2024
Janus
Canadaalthough our room was nice, the view was terrible (not thier fault). during the morning around 9 am, a housekeeper tried to open our door and knocked and she thought we were checked out. i had the do not disturb sigh on the door. later on that same morning while i was packing up my stuff and tidying up the room a bit one of the workers tried to open our sliding door outside. good thing we had it locked but i dont understand why they would do that.
i most definitely like how clean it was and it is nicely organized. i loved our room (first floor) the guy at the front desk was very accommodating and his communication was great. wish i got his name but he was very nice and straight forward to let you know about anything you might need.
Stayed in April 2024
Reviewed: 12 March 2024
Corrine
CanadaHotel and amenities were fine, personal issues - wall neighbour's dog was left unattended until the early hours (barking, scratching, moving things in the neighbouring room), breakfast wasn't offered at the time we needed (opened at 8:30am, we needed it at 7:00am), we were on the ground floor and our outside door didn't lock (glad the hotel is located in a nice area).
Easy check in, friendly service, comfortable bed, clean and stocked shower. Basic needs met! Hotel smelt nice, was clean area, parking was convenient, extra supplies for the bathroom or coffee set was readily available by the front desk. Definitely will be on my list for future stays for the east Moncton - Dieppe area.
Stayed in February 2024
Reviewed: 26 October 2023
Cristina
CanadaThere are only stairs to the second floor and cleaning service only if requested
Comfortable rooms, great staff, and great location (right by the highway, mall, restaurants). We requested a dog friendly room which was great. Breakfast was also included which was great. Also a great location to do day trips to Bay of Fundy and PEI
Stayed in September 2023
Reviewed: 13 October 2023
Erin
CanadaWe were awakened by phone call advertisements 2 nights. The first night the calls were at 3:12 a.m. and 3:18 a.m. The second night the calls were at 3:13, 3:18 and 3:24 a.m.! This was both upsetting and frightening! We spoke with 3 other hotel patrons, no one else received those calls. Those calls equated to a nightmare on Maplewood St.!
The staff were friendly and accommodating. The facility was clean and in a good location. There was a breakfast options and the food choices were adequate.
Stayed in October 2023
Reviewed: 8 October 2023
Irene
CanadaAll fine
All good
Stayed in September 2023
Reviewed: 16 September 2023
Rebecca
CanadaCould be more clean. From a former room cleaner
People were really nice and helpful. Very nice stay. Nice room. Nice location
Stayed in July 2023
Reviewed: 28 August 2023
Bruno
United StatesBreakfast. Room was very small and over crowded. We were unable to sit during breakfast and ended up going back to the room. We ate at 7:30 am.
Staff was friendly and room was clean and comfortable.
Stayed in August 2023
Reviewed: 26 August 2023
Jessica
CanadaLiked the breakfast included, lots to choose from
Stayed in July 2023
Reviewed: 26 August 2023
Maria
CanadaMy only complaint is the smell of the bathroom. Smell stinky. Maybe the wipes they used to clean it. I tried to spray perfume but still the same.
Stayed in July 2023
Reviewed: 12 August 2023
Caroline
CanadaThe gentleman that checked us in was not very welcoming.
Location.
Stayed in August 2023
Reviewed: 1 August 2023
Remy
CanadaThe free wifi died on the second day and never recovered even when we checked out. :(
The breakfast variety was limited yet tasty and the waffle maker was very cool. The staff were all very friendly.
Stayed in July 2023
Reviewed: 28 July 2023
Bolboceanu
CanadaThe temperature in the room when I arrived was freezing cold. The AC unit is extremely loud.
The staff is nice and helpful. The place is clean.
Stayed in July 2023
Reviewed: 21 July 2023
Lavictoire
CanadaThere was a leak in the hallway in the ceiling on the main floor walking towards our room, My dad informed a staff member. the vent room 143 bathroom was not working properly, and the bathroom stayed wet most of the time after the shower. I understand that I went to Moncton, and it is a bilingual place, but sadly, communication with the maid service was difficult. I dont speak French, and she didn't speak English. I tried 2 different maids. I am also not sure why one room was more expensive than the other when both were the same side by side. the ac unit is loud
that I got lucky enough that i was able to get 2 ajoining rooms last minute. our airbnb got canceled that am and my family of 8 were stranded. Breakfast staff and check-in staff were extremely helpful.
Stayed in July 2023
Reviewed: 11 July 2023
Paul
CanadaRoom was very tight. Too much furniture so little room for suitcases
Breakfast was good. Liked the waffles
Stayed in July 2023
Reviewed: 28 May 2023
Kim
CanadaOld ac unit, took a bit to figure out
Location, room amenities
Stayed in May 2023
Reviewed: 24 May 2023
Chantal
CanadaIt was good
Stayed in April 2023
Reviewed: 15 May 2023
Joel
CanadaDoor kept rattling in the door jam anytime other guests opened their doors. Noisy kids up until 4 am. Main front door latch was held open with electrical tape. The MAIN entrance!!!
Great location, good breakfast, ample parking.
Stayed in May 2023
Reviewed: 7 May 2023
Jean
CanadaNothing really.
The whole package.
Stayed in May 2023
Reviewed: 24 April 2023
Natasha
CanadaThe downfall was definitely that the room fan/heater made alot of clunking noises and was hard to stay asleep through.
The breakfast was phenomenal, the staff were amazing. The room was better then expected and the location was central!
Stayed in April 2023
Reviewed: 23 April 2023
Bourgon
CanadaRoom was clean and hotel was quiet that night. Breakfast was great as usual and the breakfast attendant was incredibly nice and helpful. She made the stay much better! Location was good, though not in walking distance of much, but easy to get around the city by car. Was happy with my stay.
Stayed in April 2023
Reviewed: 16 April 2023
Susan
CanadaNeed new tv, terrible tv
Stayed in April 2023
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