Unfortunately, we were put on a floor with several dance competition teams who lacked adult supervision. There was running up and down the hallway and loud talking past 10 o'clock. We were surrounded! The bathtub needs a shower curtain extender. The shower curtain wanted to wrap around me every time I showered. ICK.

The staff was lovely. We ate breakfast one morning. It was terrific.

Stayed in May 2024

The location was great, close to expressways making for efficient route planning. The housekeeping services were excellent. We used the bistro three times and found the staff very pleasant and accommodating. We had a main floor room looking into the courtyard. It was quiet at night.

Stayed in April 2024

The sofa bed wasn't comfortable enough to sleep on That room could only sleep 2 not 3 That room shouldn't be advertised to sleep more than 2

Staff were friendly Facility was clean

Stayed in February 2024

If I didn't have a spa tub the pool room was closed for work. The food you server is not good or cheep.

The hot tub in room. Laundry worked ok. The store onsite is good price and good products.

Stayed in February 2024

It's franchise out to Starbucks so pricy...

Stayed in February 2024

Bedding was thin and didn’t meet winter standards

Breakfast was cold when I finally got it

Stayed in January 2024

Swimming pool was shut down.

Location was good and room was spacious. Beds were comfortable

Stayed in October 2023

Very clean hotel, just what we needed for our 1 night stay close to the airport in Hamilton.

Stayed in October 2023

Most hotels include breakfast. So a little shocked we had to purchase. The choices were limited.

Stayed in October 2023

Modern, clean, great staff

Stayed in September 2023

Breakfast was a real disappointment. You had to chose 1 item as part of the breakfast. Anything more was extra. We rarely have seen a quality facility that provided such a limited offering. In fact during our visit we stayed in a hotel in Toronto that not only provided an extensive offering, but also suggested we take some fresh fruits and drinks for out forward travel.

The staff was courteous and helpful. In particular the front office staff who asked whether there was anything else we needed.

Stayed in October 2023

We stayed a week and the pool and hot tub were so murky that nobody was using them. Very disappointing as I had intended to swim every day. On our last day the pool was “closed for maintenance”. The morning we left the pool and hot tub were in beautiful condition with crystal clear water finally, but much too late. I don’t know how hotels can advertise services that they don’t provide but still charge full price. Very disappointing.

The room was very nice and the staff were very friendly

Stayed in August 2023

The Bistro was overpriced, and the service was dreadful.

Clean, quiet, and comfortable.

Stayed in September 2023

The entrance to the location is not easy to see. Need more obvious signage and removal of hedges.

Stayed in August 2023

The sofa bed was really old and looked dirty.

The hotel itself is pretty good. The room is big and clean. We only stayed for one night and left really early the next morning, didn’t have a chance to explore the hotel.

Stayed in August 2023

Room was not getting cleaned even after repeated reminder

Its location

Stayed in August 2023

Sorry. I can't think of any short comings

Food service was very good. Staff was friendly a very helpful. Location was perfect for our needs. Room was very comfortable and clean.

Stayed in August 2023

Nothing really. Perhaps at check in it would have been appreciated to be asked if we wanted to use the credit card on file or another one. We wanted to pay be another credit card and it was so late when we checked in that we forgot to ask and that card was charged.

Very clean comfortable room

Stayed in July 2023

Very nice, clean rooms.

Stayed in July 2023

Your food is bad hipster food and mild is hot so I ordered out, The food people 2 times could not get to or find location (1 time skip the dish's, 1 time uber eats). I like the Marriott across the street more for the free food but you have hot tubs so you win but they get a 10/10 and you get a 9/10 because your food will never live up to them and you have a star bucks. You were cheaper then them and I get a hot tub. Your court yard and name sake was under work, your laundry despite free soap nice touch, don't work that well. Dried clothing in room %50 hanging blow dryer. Location not good if you don't have a car.

I like the tv and net, music, ok clean but when you get feet wet and step on carpets and go into bath room you make mud. Carpets are so dirty the walk from spa tub next to your bed to bathroom tracks mud. Free soaps, laundry soap, dryer sheets, nice coffee set up, bath salt, free pop corn. Good store and cheep enough prices, pool, hot tub, spa tubs, shower, gum, laundry, restaurant (not good food unless hipster), bar (ok) remember not the get non alcohol drink not labeled well, court yard off limits work, they are always fixing things.

Stayed in July 2023

Didn't have time to check out the facilities.

We stayed for 1 night...the lady at check in was absolutely wonderful.

Stayed in July 2023

Unfortunately the pool and hot tub were out of sevice..😕

Staff was excellent..Ate at the bistro, food was excellent and our waiter Nick, went beyond his duty to make sure everything was to our satisfaction..Beds and pillows were extremely comfortable. I usually bring my own pillow but didn't need to use it here. 👍

Stayed in June 2023

No breakfast and the bistro did not have many options

The front desk was amazing. Rooms were average. Over all good stay

Stayed in June 2023

Breakfast sandwich top bun was hard. Ate everything except top bun.

Stayed in May 2023