709 Benchlands Trail, T1W 3G9 Canmore, Canada
#3 of 8 B&Bs and Inns in Canmore
Guests' ChoiceBased on 777 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.0
Facilities
8.9
Staff
9.3
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 31 May 2024
Karen
CanadaThere was no staff available after hours
Beautiful place. Comfortable couches and comfortable king bed with skylight !
Stayed in May 2024
Reviewed: 28 May 2024
Reese
United StatesThey offered us bear spray, but then no one was available when we arrived to get the bear spray. Not a big deal, but that was really the only negative thing I can say about our stay.
The location was great, and the room was really nice and comfortable for a one-night stay. We were very close to the local hikes and just outside of the main town. They provided free cookies and coffee and even offered free bear spray for the duration of our stay. We weren’t able to eat at the cafe because we left too early in the morning, but it looked like they offered some good options. Also, the bathroom products smelled great.
Stayed in May 2024
Reviewed: 26 May 2024
Kimberly
United StatesSmall bathroom
Location, decor and the cookies
Stayed in May 2024
Reviewed: 24 May 2024
Shenna
CanadaNo fridge to keep the food Some guests have no consideration to those asleep and resting.
We'd like the place. It is quite spacious, picturesque and relaxation place.
Stayed in May 2024
Reviewed: 24 May 2024
Corinne
CanadaNothing in particular.
Accessible, clean, comfortable.
Stayed in May 2024
Reviewed: 21 May 2024
Sheila
United KingdomNothing we didn’t like
It was spacious, clean, quiet be in a good location.
Stayed in May 2024
Reviewed: 13 May 2024
Charles
CanadaVery secure, fantastic staff.
Stayed in May 2024
Reviewed: 28 April 2024
Kent
United StatesNo elevator
We were welcomed like family. Personal touches, like fresh cookies.
Stayed in April 2024
Reviewed: 27 April 2024
Seemab
CanadaThe bed was too small
It was a beautiful place to stay. The room was lovely. My husband and I really enjoyed playing pool in the games room
Stayed in April 2024
Reviewed: 23 April 2024
Brennan
CanadaCould not access wifi the entire stay. TV remote barely worked. Sofa bed was not comfortable.
Quiet setting. Good location. Accommodating Staff. Comfortable room.
Stayed in April 2024
Reviewed: 20 April 2024
Brittany
CanadaOur room was not cleaned as much as we had hoped and there was a shortage of coffee available for the room so we had to ask for more.
We loved the location and how homey it felt! Everything there for our convenience.
Stayed in April 2024
Reviewed: 18 April 2024
Sarah
CanadaPhone would not consistently stay connected to wifi. Had to use cellular data the entire stay. Remote for tv had to be positioned a certain way in order to use it and even then was not consistent. No one was ever manning the cafe downstairs for my entire 2 day stay so I had to go elsewhere.
Clean room, minimal interaction with staff ( I enjoyed). Complimentary cookies, water jug available. Comfortable bed, nice accents - chandelier and blankets are nice touch.
Stayed in April 2024
Reviewed: 15 April 2024
Christine
CanadaNothing.
The size of the room, location and check in simplicity! I loved it all!
Stayed in April 2024
Reviewed: 12 April 2024
Jaime
CanadaStaff attempted to enter room prior to check out time.
Nice food options at One Love Cafe. Quiet location close to nice walking trails and good playground.
Stayed in April 2024
Reviewed: 7 April 2024
Kseniia
CanadaQuality of air Lack of fresh air Issues with ventilation
Location Cleanliness Staff Big sunroom
Stayed in March 2024
Reviewed: 5 April 2024
Rudiana
CanadaThere was a huge stain on the pillow
Staff and the location
Stayed in March 2024
Reviewed: 3 April 2024
Jennifer
United KingdomAll absolutely fine
Very friendly staff, the rooms were nicely decorated and the toiletries smelt amazing, very comfortable bed and quiet space
Stayed in April 2024
Reviewed: 2 April 2024
Olimphya
CanadaI hope this email finds you well. I am writing to share a disappointing experience my husband and I had recently in your hotel's parking lot. We had parked our car in the hotel area and were exploring the vicinity in search of the fireplace. In the process, we wandered into the adjacent Bear and Bison Inn hotel's parking lot to look for the firepit located at the end of your property. To our dismay, we were confronted by one of their receptionists in a rather aggressive manner. She began yelling at us, accusing us of parking in their hotel's lot, despite our attempts to explain that we were not parked there. The encounter left us feeling quite uncomfortable and unwelcome. Even after we clarified the situation and showed her where our car was parked, she persisted in her rude behavior without offering any apology for the misunderstanding. As guests who value hospitality and courteous treatment, this interaction was disheartening and tarnished our impression of your establishment. We believe that such incidents detract from the overall guest experience and should be addressed promptly to maintain the reputation of your hotel. We trust that you will take appropriate measures to address this matter and ensure that all guests are treated with respect and professionalism at all times. Thank you for your attention to this issue. Sincerely, Olimphya.
Your staff is amazing, the cookie was a beautiful gesture. and the room decoration. Love it. We'll be back.
Stayed in March 2024
Reviewed: 28 March 2024
Elise
CanadaRooms were beautifully decorated, location was nice and quiet and staff was friendly and welcoming.
Stayed in March 2024
Reviewed: 27 March 2024
Yidan
CanadaCould be a little challenging for someone who has leg issues since probably has no elevators.
Super cosy and well located. Parking is right in front. Clean and comfortable. Easy check in and out
Stayed in March 2024
Reviewed: 20 March 2024
Iryna
CanadaThere’s incredible room with beautiful views 🥰 I’m just excited
Stayed in March 2024
Reviewed: 20 March 2024
Rhys
CanadaCreekside Villa was a very nice place to stay. The room was nice, the hotel was quiet, and the food at the breakfast cafe was tasty. There is a games room in the basement, with nice couches, lots of games, and a small billiards table.
Stayed in March 2024
Reviewed: 17 March 2024
H
CanadaLoved everything
Great room Fluid check in Easy parking Everything was great
Stayed in March 2024
Reviewed: 14 March 2024
Sandhu
CanadaIt was sad that the coffee machine didn't work 😅. That was the only downside. Everything else was amazing. Thank you so much for being a part of my weekend 💕
Stayed in March 2024
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