600 Cranbrook Street North, V1C 3R7 Cranbrook, Canada
#8 of 19 hotels in Cranbrook
Guests' ChoiceBased on 1053 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.2
Facilities
7.8
Staff
8.5
Value for money
7.9
Free WiFi
8.3
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End of dialog contentReviewed: 4 September 2023
Sam
CanadaBreakfast good. Clean. Comfortable. I love that they dont offer the travel size soaps instead they have refillable..👍👍
Stayed in August 2023
Reviewed: 2 September 2023
Tanya
Canadavery clean rooms and staff are very nice
Stayed in July 2023
Reviewed: 31 August 2023
Rose
Canada•Parking spots in front of hotel limited but spaces at side and back •Only small open railing between balconies; lack of privacy/safety
•Great location •King suite with spa tub and balcony •Huge breakfast room with served hot food
Stayed in August 2023
Reviewed: 31 August 2023
Tatyana
CanadaAmazing breakfast
Stayed in August 2023
Reviewed: 31 August 2023
Bruce
CanadaThe breakfast was hot but very blend.
Quiet and confortable, large room.
Stayed in August 2023
Reviewed: 31 August 2023
Cherize
South AfricaThe coffee was horrible, the only thing that I can say that definitely needs a serious upgrade. We tried it once and couldn't finish it.
The pool and Breakfast was great. The room was nice and clean.
Stayed in August 2023
Reviewed: 31 August 2023
Tom
CanadaNice place, clean and comfortable
Stayed in August 2023
Reviewed: 29 August 2023
Andre
CanadaThe sink was barely draining upon arrival but I was very tired after a long, hot day on the motorbike and it wasn't critical to my comfort overall. It's unlikely this issue was not noticed by the cleaning staff as any amount of water put into the sink resulted in immediate backing up. I reported the issue and hopefully the maintenance team addressed it. The couch was not comfortable to sit on as you could feel the bars beneath the cushion.
Location, room, staff, parking were all good. The breakfast was above average!
Stayed in August 2023
Reviewed: 26 August 2023
Les
CanadaNot always enough parking
Easy access
Stayed in July 2023
Reviewed: 22 August 2023
Connie
CanadaAC couldn’t keep up with the heat! Rooms are somewhat renovated but definitely noticed signs of aging to the rooms.
Stayed in August 2023
Reviewed: 21 August 2023
Gwen
CanadaThe sliding door in my granddaughter’s room would not open and had a large crack near the bottom. I traded rooms with her as she and her boyfriend vape. Was wonderful that you were able to get us all together so I didn’t call down to the front desk
My kids ate breakfast and said it was good, lots of food, lots of variety
Stayed in July 2023
Reviewed: 20 August 2023
Sandra
CanadaAll was fine
The breakfast was great. The staff were extremely helpful in finding my cellphone which I misplaced. Grest staff
Stayed in August 2023
Reviewed: 16 August 2023
Martin
CanadaHousekeeping waking us up on our first morning (9am) to ask if we wanted service. We forgot to hang no service tag on door but still,…..?
Service, location, pool, cleanliness of the property
Stayed in July 2023
Reviewed: 16 August 2023
Dwayne
CanadaPool and breakfast
Stayed in August 2023
Reviewed: 15 August 2023
Ed
CanadaCheck in took some time with all the people attending music fest trying to check in at same time..had to wait abit for our room to be ready
Overall...it went smoothly after finally getting our room...front desk staff were swamped...but they handled to rush with courtesy and a smile on their faces...hats off to them!!
Stayed in August 2023
Reviewed: 15 August 2023
Tricia's
CanadaRooms facing the main road were a bit noisy if you sleep with an open window. Everything else was great. Hotel should keep older towels for pool area
Location is excellent. Amenities walkable. Rooms clean and comfortable. Breakfast was excellent. Good value. Better than most hotels in Cranbrook, in this area and price range. **dining recommendation, walk to Perry's Family Restaurant, excellent!*** maintenance guy (sorry we didn't get your name!) Went above and beyond to help my husband when we discovered our motorcycle was having issues. You, sir, saved our holiday and a very expensive fix. THANK YOU!!
Stayed in July 2023
Reviewed: 15 August 2023
Dean
United Statesmore fruit.
it was average food and not a huge selection.
Stayed in August 2023
Reviewed: 15 August 2023
Cara
CanadaCheck in was supposed to be at 4pm. We arrived at 430pm & waited an hour in line to be told that room had not been cleaned yet. Room still wasn’t ready at 6pm so we went to our event & when we returned at 10pm it was finally ready. Also, housekeeping woke us up at 815am daily (there was no ‘do not disturb’ sign) to see if we needed anything & did not offer to come back later to clean the room. So we were there 3 days with no room tidying.
Excellent breakfast
Stayed in August 2023
Reviewed: 15 August 2023
Joyce
CanadaGreat breakfast
Stayed in July 2023
Reviewed: 13 August 2023
Jacq-e
CanadaGood deal for the price. Breakfast was very good
Stayed in August 2023
Reviewed: 9 August 2023
Paul
CanadaThe pool
Stayed in August 2023
Reviewed: 8 August 2023
Junita
CanadaThe breakfast was excellent
Stayed in July 2023
Reviewed: 8 August 2023
Takeo
CanadaThat we could not self-serve for breakfast.
Stayed in August 2023
Reviewed: 8 August 2023
Heide
CanadaThe smoking area right outside the main doors. When we arrived there were several people out socializing and smoking and it really, really stunk. There is an area to the side of the building with doors from the lobby that would be a much better suited area if more was set up there. I guess the area is where it is under the carport for weather but it is not appealing as a non smoking guest.
The rooms on the backside have balconies which was nice for opening the door for a breeze and to let the dogs out with us.
Stayed in August 2023
Reviewed: 7 August 2023
Gvozdenac
CanadaBeds were very soft and pillows too tick. Neither of three of us had a good sleep.
Breakfast was really good. Staff was very nice and accommodating. Room opposite of the main road and facing the pool.
Stayed in August 2023
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