5068 Centre Street, L2G 3N9 Niagara Falls, Canada
#15 of 78 hotels in Niagara Falls
Guests' ChoiceBased on 4170 hotel reviews
7.9Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
7.9
Staff
8.7
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 2 May 2024
Dannah
CanadaThe coffee machine looks like it hasn’t been cleaned for a long time. I was not able to drink their complimentary coffee due to the dirty coffee machine.
The location is very convenient and walkable to the sites like Clifton Hill and Niagara Falls.
Stayed in April 2024
Reviewed: 1 May 2024
Linda
CanadaThe pool could have been warmer
Stayed in April 2024
Reviewed: 30 April 2024
Thanh
AustraliaNo
Great location
Stayed in April 2024
Reviewed: 28 April 2024
Shani
CanadaEverything was excellent. Great location, very clean, and a comfortable stay
Stayed in April 2024
Reviewed: 25 April 2024
Kautesk
CanadaThe location and the cleanliness
Stayed in April 2024
Reviewed: 24 April 2024
Lydia
CanadaOne of the door keys didn't work. The bathroom sink slowly draining the water.
Room was spacious and clean. Staff were professional and friendly Breakfast was good.
Stayed in April 2024
Reviewed: 20 April 2024
Wendy
CanadaThe Television channel was so complicated
Very close to aminities
Stayed in April 2024
Reviewed: 16 April 2024
Kerry10
CanadaBed was quite hard.I was worried about my car being broken into. Signs everywhere not to leave anything in car, hotel waived responsibility. Didn't give that warm and cozy feeling.
Closeness to everything, shower pressure was amazing, price was reasonable, good pillow selection, prompt handyman help when needed.
Stayed in April 2024
Reviewed: 15 April 2024
Rachel
CanadaCould use a little face lift but not at the cost of increasing prices
I loved the pool, the responsiveness, the cleanliness. The queen beds. The location is a fantastic location.
Stayed in April 2024
Reviewed: 12 April 2024
Louise
United KingdomThe breakfast being served on paper plates with plastic cutlery and no fruit offered other than a few apples.
Great location close to all the falls attractions, clean and comfy room and lovely friendly staff on the front desk.
Stayed in April 2024
Reviewed: 11 April 2024
Andrea
CanadaThe washrooms need to be upgraded. Everything works, but it's outdated. The rooms were very spacious though and I was pleasantly surprised to see that there was a mini-fridge. My husband booked the room so I wasn't aware of all the amenities until I arrived.
We checked in really late (1am) and the check-in process was smooth and quick. The gentleman was very friendly and kind! The check out process was smooth as well and we were very pleased when Yetta told us that we were allowed to leave our car in the parking lot the next day so that we could explore the rest of the attractions! She put our mind at ease!
Stayed in April 2024
Reviewed: 3 April 2024
Vienna2
CanadaSometimes when parking is paid for there are no spaces left. The hotel allowed us to park out front.
We have stayed once before. We had a King Suite, very reasonable price. Very clean, very comfortable. When needed a commode was supplied so I could use the toilet which had the usual low seat. Tasty coffee and or tea. Purchased breakfast buffet, very good.
Stayed in March 2024
Reviewed: 3 April 2024
Head
United KingdomGood location, near city centre but quiet. Clean and comfortable
Stayed in April 2024
Reviewed: 3 April 2024
Head
United KingdomGood location, near city centre but quiet. Clean and comfortable
Stayed in April 2024
Reviewed: 25 March 2024
Amer
CanadaThe hotel is located
The staff is very helpful
Stayed in December 2023
Reviewed: 24 March 2024
Ana
CanadaPaid parking, shower/ bathroom needs renovation
Great location, pool and large spacious room, very good price.
Stayed in March 2024
Reviewed: 21 March 2024
Barb
CanadaThe bed was hard
Stayed in March 2024
Reviewed: 20 March 2024
Jaques
CanadaPaying for parking and pool was too cold to swim. (Not impressed)
Location was awesome, beds comfortable and we got an upgrade!
Stayed in February 2024
Reviewed: 15 March 2024
Anna
CanadaThe bed was very uncomfortable, felt like an old spring mattress.
Location is great. Walking distance to Clifton Hill and the falls.
Stayed in March 2024
Reviewed: 15 March 2024
Shery-ann
Trinidad and TobagoEverything
Stayed in December 2023
Reviewed: 10 March 2024
Balva
CanadaLittle noisy but expected as there was a hockey tournament going on
This is a great hotel without breaking the bank. Clean and very friendly and helpful staff. Breakfast buffet was pretty good considering you can’t eat anywhere in Niagara any cheaper . The ladies in the buffet were very helpful and friendly. Would stay here again
Stayed in March 2024
Reviewed: 8 March 2024
Jim
CanadaPool was cold.
Great night w jacuzzi.
Stayed in February 2024
Reviewed: 7 March 2024
Karen
CanadaParking. None left the second night.
Stayed in March 2024
Reviewed: 5 March 2024
Sumandeep
CanadaView from the room
It was a great experience
Stayed in March 2024
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