475 Rideau Street, K1N 5Z3 Ottawa, Canada
#56 of 56 hotels in Ottawa
Guests' ChoiceBased on 401 hotel reviews
6.4Cleanliness
7.1
Comfort
7.2
Location
8.0
Facilities
6.6
Staff
8.1
Value for money
6.7
Free WiFi
5.8
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End of dialog contentReviewed: 2 January 2024
Christy
CanadaLocation. Advertised breakfast included but there was none
Clean and roomy.
Stayed in December 2023
Reviewed: 17 December 2023
Gabriel
CanadaBreakfast is very poor
Location
Stayed in December 2023
Reviewed: 11 November 2023
Sandy
CanadaRooms was dated and showed signs of reduced budget renovation. Hotel appears to be a residence/shelter for families in distress. Noisy neighbours can be easily heard. TV had no signal.
Very clean rooms.
Stayed in November 2023
Reviewed: 27 October 2023
Stephen
AustraliaRoom could have been serviced daily
Location
Stayed in October 2023
Reviewed: 14 October 2023
Margie
CanadaGet rid of the carpets
I needed a bed & a shower. Both were good, clean & comfortable.
Stayed in October 2023
Reviewed: 3 October 2023
Paul
CanadaOld and tired But clean Breakfast was okay No place to eat breakfast
Location was good Good parking Staff were friendly
Stayed in September 2023
Reviewed: 24 September 2023
Jie
CanadaThe furniture is very poor.
The location is good. Staff is very helpful.
Stayed in September 2023
Reviewed: 19 June 2023
Andrei
United Statesbreakfast old facilities
location
Stayed in June 2023
Reviewed: 9 March 2023
Jessica
CanadaIt seemed to be a little rough around the edges.
Good location but a but sketchy.
Stayed in February 2023
Reviewed: 3 March 2023
Syed
BangladeshThe food and lack of canteens
The room and location
Stayed in January 2023
Reviewed: 20 February 2023
Dave
Canadathe internet was not the best
it’s very close to downtown
Stayed in February 2023
Reviewed: 14 February 2023
Olivia
CanadaVery loud . The breakfast was not great
Gkkd location and nice staff at the front desk
Stayed in February 2023
Reviewed: 11 February 2023
Déborah
BrazilThe breakfast could be better.
It is clean and comfortable.
Stayed in February 2023
Reviewed: 8 February 2023
Sandeep
CanadaCons. Drinking water was not there in room as well as in reception area. Breakfast was not good enough. Small muffin was too little with juice. There could be fruits etc.
Pros. Room and washroom was clean. The staff was good.
Stayed in February 2023
Reviewed: 4 February 2023
Kristen
CanadaInternet was unusable and frustrating, the parking lot was extremely loud, especially the snowplow at 4am. The fridge was often a freezer and froze my food. The air was so dry my nose and hands suffered.
Convenient location by the bus stop and loblaws. Size of the room, bed, and fridge were great.
Stayed in February 2023
Reviewed: 3 February 2023
Karla
CanadaCleaning Breakfast
The staff was so nice but the facility was dirty, the breakfast is very simple, and the reception area smell bad… the location is very convenient is close to everything that’s is a good part!
Stayed in February 2023
Reviewed: 1 February 2023
Galina
CanadaI like staff.
Stayed in January 2023
Reviewed: 1 January 2023
Alfredo
United Statesinternet and breakfast so bad
ok
Stayed in December 2022
Reviewed: 20 October 2022
Lucy
Canadadesk manager was rude. .. coffee was fine at 10am and he did not serve any more even though it was “free breakfast”.
central location
Stayed in August 2022
Reviewed: 18 October 2022
Robert
United StatesI believe that they advertised Internet; however: Internet did not really function in any part of the property including the check in area. staff were helpful and supportive. Also, I was impressed, given the context of the environment, with the cleanliness of the room. Kudos to the cleaning staff!
It was downtown Ottawa with a reasonable price.
Stayed in October 2022
Reviewed: 13 October 2022
Lautenbach
CanadaThe tv was connected to the main light switch in the room, you could not watch tv with the lights off and the tv reception was very fuzzy. The breakfast was a grab and go bag.
Location, room was clean
Stayed in August 2022
Reviewed: 10 October 2022
Alfredo
United StatesEXPENSIVE
great location
Stayed in September 2022
Reviewed: 5 September 2022
Kamalia
CanadaOld hotel
Location good
Stayed in September 2022
Reviewed: 2 September 2022
Dmitrii
RussiaUnsecured Wi-Fi network, limited breakfast, had to ask for a coffee maker
Location, cleanliness, helpful staff
Stayed in August 2022
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