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Reviews of Novastar Motel On The Lake 2 stars

214 Hwy 1, B5A 4A5 Yarmouth, Canada

#6 of 6 hotels in Yarmouth

Guests' Choice

Review score

Based on 167 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    8.4

  • Value for money

    6.9

  • Free WiFi

    8.2

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Showing 76 – 100

  • Reviewed: 12 August 2022

    3.0
    Glad to leave.
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    See above

    Breakfast was adequate. View was nice except for wires. Hotel needs full reno. Lights didn't work, poor quality, table rusty, no towels for shower....etc.

    Stayed in August 2022

  • Reviewed: 10 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Triple Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    no air condition , windows didn’t open for air, no plug in bathroom for hairdryer, very run down , double bed for two people is too small

    Stayed in August 2022

  • Reviewed: 1 August 2022

    9.0
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night

    This review has been hidden because it doesn't meet our guidelines.

  • Reviewed: 29 July 2022

    4.0
    Wonderful staff, poor accommodations.
    • Leisure trip
    • Family with young children
    • Double Room with Kitchenette
    • Stayed 1 night

    No air conditioning, heating unit was broken and set to heat. We requested a fan when first arriving to our room, it did not make a difference. Staff came to check on room, the thermostat was stuck and broken reading to 27c and still pumping out heat. They did not have another room available of the same accommodation size. I was getting sicker by the minute in the room, so we decided to stay only one night and get refunded the rest of the stay. The Owner was away and had to give approval on everything. Awhile later we got upgraded to an apartment suite for no additional charge, but it was booked after our first night. The finishes in the rooms were poorly completed and overall not well maintained. The finishes in the upgraded room were not completed or poorly done. This upgraded suite was on a floor by itself with one exit , a set of wooden stairs which was shared with the suite above. Overall, the staff on site were wonderful, and tried their best. Mikayla the manager was great, but was limited by what she had approval to do.

    Staff did everything in their power to help us out.

    Stayed in June 2022

  • Reviewed: 26 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    They had no air-conditioning

    It was clean they were very nice

    Stayed in July 2022

  • Reviewed: 20 July 2022

    10
    Cleanliness and view was just amazing!
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    We get a room with a lake view, which worth it. Room was very clean, pretty nice staff and breakfast was providential! All perfect!

    Stayed in July 2022

  • Reviewed: 16 July 2022

    1.0
    DON'T STAY HERE!!! The place should be torn down. It is grossly over priced.
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 2 nights

    EVERYTHING ABOUT THE PLACE!!! The bed was a double not a queen as stated in our booking. NO air conditioning and the heat was miserable also no windows to open to get any air. No hangers to hang up our cloths. No blinds to block out the building night lights. We had to hang towels over the door window to block out the glare. The pillows were dime store quality making it a miserable sleep. Breakfast was garbage and the coffee was like a glass of water. We are VERY EXPERIENCED TRAVELLERS and this was the worst OVERPRICED place we have ever stayed at in the world. The toilets need replacing as they are the very old squat low ones. We are very surprised that you would have them as one of your recommended places to stay. The price on this place should be $10.00 a night or less, it was worse than any hostel we could imagine.

    The staff was the only acceptable part of the whole experience.

    Stayed in July 2022

  • Reviewed: 20 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Great location, staff were great!!! Breakfast came right to the door in the morning!

    Stayed in June 2022

  • Reviewed: 5 June 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    All good

    The staff was friendly and informative. Suzanne, the manager, was very helpful and accomodating. The bed was very comfortable. We received a bagged breakfast with the room rate which we enjoyed enjoyed at a beach picnic. Morning coffee was fresh brewed and excellent. We will return.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    We were completely satisfied with this motel even though it was older. The price was good and location worked for us. We would stay there again if we visit Yarmouth.

    Older property but clean and nicely located and easy to find. The staff was awesome and more than just friendly but willing to satisfy our needs including bringing us fresh brewed coffee in the morning.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    5.0
    We were disappointed.
    • Leisure trip
    • Group
    • Deluxe Family Suite with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The property is dated and needs renovation. The lights in our rooms were bulbs hanging from the ceiling. We requested breakfast at 7:30 and waited until 8:00 and had to leave without seeing our brown bag breakfast.

    The view of the lake was lovely. It was located close to the CAT Ferry dock. The check-in receptionist was friendly. The room was clean.

    Stayed in May 2022

  • Reviewed: 15 May 2022

    3.0
    Not Impressed
    • Business trip
    • Couple
    • Triple Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Water was cold in shower, minimal electrical outlets, wifi routers equipment all in our room, no shelves in fridge and late night checkin of group leaving lights on vehicle and running with loud exhaust

    View of lake was nice.

    Stayed in May 2022

  • Reviewed: 13 May 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Had to Look at several rooms to get one that didnt smell..they need updating...we didn't return on a Later trip

    Location

    Stayed in March 2022

  • Reviewed: 26 March 2022

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    beautiful location, loved the view of the water.

    Stayed in February 2022

  • Reviewed: 6 February 2022

    9.0
    would definitely recommend this property to everyone!!!
    • Leisure trip
    • Solo traveller
    • Triple Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Absolutely wonderful. clean, quiet. The staff was so very friendly and helpful!!

    Stayed in February 2022

  • Reviewed: 26 December 2021

    5.0
    not as satisfactory as I thought it to be.
    • Leisure trip
    • Group
    • Deluxe Family Suite with Lake View
    • Stayed 1 night
    • Submitted via mobile

    it was freezing cold and they weren’t turning up the oil heat after we asked them to. lights weren’t working properly. also we wanted breakfast but seems like they gave us snacks instead.

    the view

    Stayed in December 2021

  • Reviewed: 15 November 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Queen Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    old , no updates , smelly room, shady people staying there

    not much

    Stayed in November 2021

  • Reviewed: 26 September 2021

    5.0
    View
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Room was clean, but the bugs, not spiders, crawling around was a bit much. What not recommend.

    View

    Stayed in September 2021

  • Reviewed: 16 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Double Room with Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    Didn't like that it didn't have an air conditioner, microwave or toster...and it had a smell of old stall cigarette smoke

    The beds were really comfortable,was a great size room. It was pretty quiet other then traffic from the nearby road. The staff were so friendly.

    Stayed in August 2021

  • Reviewed: 7 August 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The room had a old musty/mouldy smell and had very little air circulation. My husband has asthma and couldn't sleep or breathe very well due to the lack of air flow and the musty smell from the room. Unfortunately we will not be staying there again.

    It was a convenient location to local shops and businesses. Upon arrival and departure the staff were friendly.

    Stayed in August 2021

  • Reviewed: 23 July 2021

    10
    Great service and super friendly
    • Business trip
    • Solo traveller
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I was in room 1, loved my lake view and balcony view !

    Stayed in July 2021

  • Reviewed: 20 August 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Kitchenette
    • Stayed 1 night
    • Submitted via mobile

    parking was limited.

    convenient location. spacious room.

    Stayed in August 2022

  • Reviewed: 2 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The room had an old smell and the breakfast was a snack more than a breakfast.

    Room was big an the appliances were convenient. The view on the lake was beautiful too.

    Stayed in May 2022

  • Reviewed: 14 September 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Kitchenette
    • Stayed 3 nights
    • Submitted via mobile

    didn't have pans for the oven or enough outlets for for charging things

    beds were comfortable, it was clean employees were nice, nice view

    Stayed in September 2021

Showing 76 – 100

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