7865 Lundy's Lane, L2H 1H3 Niagara Falls, Canada
Based on 468 hotel reviews
5.3Cleanliness
5.7
Comfort
5.7
Location
6.9
Facilities
5.6
Staff
6.8
Value for money
6.0
Free WiFi
5.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 January 2024
Haseebullah
United StatesInternet is very bad
There is any breakfast
Stayed in January 2024
Reviewed: 15 December 2023
Madeleine
CanadaThe location was very far. The bathroom was dirty and dusty. The bed was low and noisy (creeking sound).
The staff were nice and friendly.
Stayed in December 2023
Reviewed: 16 November 2023
Diane
CanadaWashroom was not the nicest or cleanest
Location and price
Stayed in October 2023
Reviewed: 9 November 2023
Trisha
CanadaThe hot tub only half worked
It was nice and quiet
Stayed in November 2023
Reviewed: 7 September 2023
Tara
CanadaThe spa tub wasn't working hardly at all I would say about 20% water wasn't hot enough to soothe sore muscles and relax. Walls had something red smeared on it in the bathroom looked like blood. I should have been offered a discount considering the tub didn't work
Location and size, bed was comfortable
Stayed in September 2023
Reviewed: 22 August 2023
Irfan
United Arab EmiratesBathroom was very dirty
Nothing
Stayed in August 2023
Reviewed: 19 August 2023
Margarita
CanadaThe aircon is not working at the Middle of the night its hot no roon 25
Clean And quiet
Stayed in August 2023
Reviewed: 8 August 2023
Angela
CanadaWe were not there long enough to comment.
Bus stop right in front was awesome. Beds were super comfy. Check in was easy and accommodating.
Stayed in August 2023
Reviewed: 19 July 2023
Edward
United StatesVery outdated bathroom falling apart but use able
Was clean had nice pool was close to restaurants gas stations activities good place if u need a cheap place 2 sleep at night
Stayed in July 2023
Reviewed: 17 July 2023
Jordan
CanadaNot too clean
Stayed in July 2023
Reviewed: 14 July 2023
Mary
CanadaMinor repairs needed
Centrally located
Stayed in July 2023
Reviewed: 10 July 2023
Marc
CanadaThe room was not clean the bathroom was not well clean and the dusting was poor
The pool was good The motel was near of falls wich is good
Stayed in July 2023
Reviewed: 9 July 2023
Shari
CanadaKids can not swim in the pool in the morning as the pool doesn't open till 11 ...really disappointing because they didn't get to use it the night we checked it and was definitely a reason we booked here
Bus was located across the street and went right to most tourist attractions
Stayed in July 2023
Reviewed: 13 June 2023
Michelle
CanadaThe first room we were given, the toilet didn't work. When we pulled back sheets, there was a boot print on the sheet. We went and asked for another room, and was given one right away. It was a bit cleaner, although there were 2 unopened condoms on the floor behind the nightstand, and empty water bottle under the bed, so cleaning after check out was lacking. The door had no added security, no bar. So we used a chair to prop up against it, just incase.
Location was the main reason for booking at this hotel. Previously stayed in this place back in 2017. It is close to get to Clifton Hill/Falls. Easy to get to, and to get back on highway to leave the city. TV available. Microwave/Fridge. Air Conditioning. 2 Large beds.
Stayed in June 2023
Reviewed: 12 June 2023
Waynette
CanadaCheck in was good, the front desk attendant was great, the motel is old, it could be better, the little details got missed, cleaning of the baseboards, under the beds, behind the furniture, the bathroom is old, passable but could be better.
Stayed in June 2023
Reviewed: 5 June 2023
Pimentel
CanadaThe bed was uncomfortable
It was what I expected. The front desk was friendly
Stayed in June 2023
Reviewed: 5 May 2023
Patty
CanadaI have stayed here several times but seen a definite erosion in maintenance, cleanliness and service. Rooms appear to have been neglected and are now subpar. I can no longer consider/recommend it for the value it once was.
Location is now its best feature.
Stayed in February 2023
Reviewed: 7 April 2023
Amanda
CanadaToo small. Weird bathroom. Bed felt like it was too low and hard
Felt like I was sleeping on rocks. The bed was the most uncomfortable bed I ever laid on
Stayed in April 2023
Reviewed: 2 April 2023
Elizele
Canadadirty room, dirty bathroom, there was hair on the floor and furniture, which was also dirty. Bathroom without heating. A lot of wind came in through the door which also made the room colder.
Stayed in April 2023
Reviewed: 7 February 2023
Sarah
CanadaBathtub was not functional, taps were wearing out, drain was on opposite side of taps, wifi was slow, got rushed by cleaner, not many pillows, floor was lifting, stains on toilet, chair
Cheap, close to stuff, quiet, warm, tv was good, accepts debit, double lock,
Stayed in February 2023
Reviewed: 30 January 2023
Wessley
CanadaThe room was extremely small and dirty to the point the pillowcases on the bed looked unwashed and dirt stained.. The shower was in horrible condtion and there was what looked to be black mold in the grout. The people in the room next door were extremely loud and had theirTV blasting at ALL hours with absolutely no regard for the other people staying there.
The gentalman at the front desk was very polite and friendly. The room was easy to find and access with parking right outside the door. It seems like there is a playground for children in the summer time.
Stayed in January 2023
Reviewed: 3 October 2022
Jenet
CanadaWashroom is too dated and small crawling insects are on the floor, didn't sleep coz I'm worried for my kids to get those bugs in there ears. We stayed at room 11 to be particular.
Location is easy to find.
Stayed in October 2022
Reviewed: 19 September 2022
Matt
CanadaThe pillow had someone else’s hair on the one bed and the sheets seemed wrinkled as if someone had slept in the bed. Was fairly disappointing but we asked for new sheets and a pillow case and they provided them promptly.
The location was fairly close to all attractions, not within walking distance but a short drive.
Stayed in September 2022
Reviewed: 6 September 2022
Louie
CanadaNOT SO clean
Fair
Stayed in September 2022
Reviewed: 22 August 2022
Volodymyr
Canadamost of electric sockets doesn’t work, dirty rooms and bath, dust on furniture and everywhere, dirty bed cloths, you cannot use the pool after the check out and leave the room
Pool looks clean, small playground for kids, all appliances in the room when we came the air conditioner was cold in the room
Stayed in August 2022
Písek, Czech Republic
Valencia, Spain
Pembroke Dock, UK
Nice, France
Bettyʼs Bay, South Africa
Palermo, Italy
Bangkok, Thailand
Kolkata, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content