1 Rue des Carrieres, G1R 4P5 Quebec City, Canada
#18 of 105 hotels in Quebec City
Guests' ChoiceBased on 1704 hotel reviews
8.8Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.9
Staff
9.3
Value for money
7.7
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End of dialog contentReviewed: 23 December 2023
Dubois
United StatesNo snow, but that's not the hotels fault :)
From check in till our departure - everyone was so warm and welcoming
Stayed in December 2023
Reviewed: 19 December 2023
Janice
United StatesBeautiful property overlooking Quebec City. All shopping and restaurants within walking distance.
Stayed in December 2023
Reviewed: 11 December 2023
Guillaume
FranceThey offered a cocktail for my gf birthday
Stayed in November 2023
Reviewed: 11 December 2023
Norma
United StatesWhat's not to love with this iconic chateau? It's impressive!
Stayed in December 2023
Reviewed: 8 December 2023
Bernard
United StatesNothing
Excellent location beautiful property with a wonderful history.
Stayed in December 2023
Reviewed: 6 December 2023
Deborah
United StatesSome minor charges were unclear until checked in. (Example: Parking was $40/day , but valet parking $45 and so much easier.) On a stormy night, all in-hotel dining options were booked until very late (so settled for a Starbucks supper…yuck!)
Great location, history, and a spectacular building. Staff very friendly, and food excellent. A must-stay-here for those visiting the city.
Stayed in December 2023
Reviewed: 5 December 2023
Nancy
United StatesNothing!
Everything!
Stayed in December 2023
Reviewed: 4 December 2023
Elizabeth
United StatesThe most wonderful hotel can not say anything negative
Stayed in December 2023
Reviewed: 2 December 2023
Rodney
United StatesMore Vegan option foods. Vegan is not Vegetarian and is becoming a stronger trend daily. It means no animal products in the foods which includes dairy.
Everything
Stayed in December 2023
Reviewed: 1 December 2023
Virgilio
United StatesThe restaurant, Sam’s, were we had dinner was over rated. I had the worst steak and service was so slow. We didn’t get the treatment we expected or deserve.
Very convenient, with the valet parking, restaurants and shops in the Chateau, nice room and amenities. We were exhilarated! Would surely come back at an opportune time!
Stayed in November 2023
Reviewed: 1 December 2023
Christina
CanadaThe floral scent when we entered the front door was extremely overwhelming. I thought it may be perfume from the guests, but it was very strong and disturbing throughout the hotel. For someone who has asthma and severe allergies, it was quite bothersome.
The Christmas trees in the foyer were so beautiful and felt very inviting.
Stayed in November 2023
Reviewed: 27 November 2023
Helene
United KingdomNothing
Everything! Comfort, style, service, location.
Stayed in November 2023
Reviewed: 24 November 2023
Victor
United Stateslocation
Stayed in November 2023
Reviewed: 21 November 2023
Boguslaw
CanadaSmall elevator
History
Stayed in September 2023
Reviewed: 19 November 2023
Artur
United StatesPlace ,food ,hospitality ,view from the window.
Stayed in November 2023
Reviewed: 16 November 2023
Edward
United StatesThe bar/lounge areas are not large enough to handle the volume of people. A hotel of 600 rooms needs much more capacity for people to relax and enjoy a cocktail. Also, the lobby is not large enough. In a hotel as nice as yours guests want to sit in the lobby and take in the experience. Seating is very limited.
View from our room was excellent. Room was clean and very nice
Stayed in November 2023
Reviewed: 16 November 2023
Annie
CanadaGreat location. Great for kids.
Stayed in November 2023
Reviewed: 14 November 2023
Kevin
United StatesBreakfast buffet was very good. Food and service was done well.
Stayed in November 2023
Reviewed: 10 November 2023
Nam
Hong KongWould expect more facilities with this price.
We came during the Golden Week thus it was expensive. However the room was neat and tidy. We went to the swimming pool and we enjoyed the environment there. The water was warm so there's no problem swimming in winter. Very nice restaurant.
Stayed in October 2023
Reviewed: 9 November 2023
Habibur
CanadaGreat location n 👌
Stayed in November 2023
Reviewed: 8 November 2023
Suchitra
United StatesMy room, the ceiling cracked and dropped to the floor. The bar so beautiful but while we are drinking we saw cockroach crawling.
Location and classy
Stayed in October 2023
Reviewed: 31 October 2023
Glynne
United KingdomSpa is outdated and has no sauna or steam room that couples can use
Location, ambience and history
Stayed in October 2023
Reviewed: 29 October 2023
Deborah
United StatesNo answer
View of the St. Lawrence River. The personal notes at the beginning and end of our stay as well as the treats.
Stayed in October 2023
Reviewed: 29 October 2023
Shirley
United StatesThe doors on the bathroom were awful. We kept squeezing our fingers in them.
Stayed in October 2023
Reviewed: 29 October 2023
Tammy
CanadaBetter hours and supper menu at the downstairs restaurant . Not much for options at the hotel for supper
Stayed in October 2023
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