3005 South 74th Street, Massard, AR 72903, United States
#3 of 3 hotels in Massard
Guests' ChoiceBased on 23 hotel reviews
6.9Cleanliness
8.0
Comfort
7.6
Location
8.7
Facilities
6.8
Staff
8.3
Value for money
7.0
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Showing 1 – 23
Reviewed: 7 December 2022
Angela
United StatesGas didn’t work. Carpet had holes. Room furniture was dated.
The staff was very friendly.
Stayed in November 2022
Reviewed: 16 June 2021
Casey
United Statesnothing comes to mind
Efficient. Did not eat the breakfast
Stayed in April 2021
Reviewed: 21 August 2023
Dallas
United StatesThe service wasn’t too great. The air conditioning didn’t work. We have to move 3 different times. Well not worth the $210 that was spent.
Breakfast was ok. I like the biscuits and gravy. The coffee was good. Bed was comfy.
Stayed in August 2023
Reviewed: 14 August 2023
Levaiors
United StatesNothing
Everything
Stayed in August 2023
Reviewed: 14 June 2023
Cydnee
United StatesThe rooms desperately need updating. The sofa is worn out and uncomfortable to sit on. The curtains were ripped up. The shower curtain had tears in it. The pillows need replacing because they’re completely flat and lumpy. The toilet ran constantly and the shower dripped non-stop the entire time. The trash can in the kitchen needs to be bigger. There are no ice buckets so you have to use a plastic bag to hold up to the ice machine and get it. For some reason the fire alarms went off multiple times, and the 3rd time they tested it without warning any of the guests, so it caused confusion. The tv doesn’t work half the time and doesn’t show the correct thing that is on the guide. The phone doesn’t work in some of the rooms either. The people in the room above in town for construction, coming in and out all hours of the night, had no regard for the people below them either. Didn’t get much rest for constantly being woken up by them dropping heavy objects on the floor. You could also hear loud noises in the hall at night. Not sure if they have a gas leak or something because you constantly smell gas on the first floor. Asked for a vacuum to clean our room and never received it. I was trying to help out the only 3 reliable housekeepers that they have by cleaning our own room during our almost 2 week stay. We did get clean towels and sheets so we could change them ourselves. Doesn’t look like the tile in one of the bathrooms has been cleaned in forever. I’ve stayed at this property multiple times and this was by far the worst stay. We do appreciate the manager helping us on the last night for our troubles. We definitely expect better from Marriott and being Bonvoy members as well.
convenient location to restaurants and stores
Stayed in June 2023
Reviewed: 27 April 2023
Mark
United StatesThe only thing that gave me a little concern was bathroom towels were only replaced once over three days and bedding not at all but that was a small thing. Other than that, 10/10.
Everything was great! Great service reps. Excellent breakfast.
Stayed in April 2023
Reviewed: 24 April 2023
Karen
United StatesThe breakfast was wonderful!
Stayed in April 2023
Reviewed: 16 August 2022
Hope
United StatesClean, pet friendly and the staff was great.
Stayed in August 2022
Reviewed: 27 June 2022
Theresa
United StatesTHERE WAS NO POOL AVAILABLE and it is the only reason we chose this particular hotel!
I love the breakfast and the lady who was preparing it was super nice. The rooms also were clean and loved that it was a suite. The chaise couch was amazing. Negative: I chose this particular Hotel because of the beautiful pictures of the pool. We got a way for a weekend stay and just wanted to relax all afternoon by the pool, but to our dismay, DID NOT GET TO, because the pool was down. It would have been nice if this would have been stated online when we made our booking.
Stayed in June 2022
Reviewed: 20 June 2022
Jennifer
United StatesThe couch bed was broken, I called the front desk, they didn't have anyone to come fix it, couldn't move us to a different room. At checkout I told them I would like credited some money and they did nothing. They also charged me 45$ more dollars than what I had reserved it for. Customer service sucked will not stay there again.
It was in a nice location.
Stayed in June 2022
Reviewed: 27 March 2022
Jamie
United Statesnothing
it was peaceful and cozy
Stayed in February 2022
Reviewed: 9 November 2021
Jean
United StatesGreat location. Breakfast was very nice. I had a special request for decaf coffee and the female employee was very happy to accommodate me.
Stayed in November 2021
Reviewed: 21 October 2021
Wade
United StatesIt would be good to get updated with Booking.com and let them know that you are a pet friendly facility. No problem for some, but our family has severe allergy issues that made it difficult. No other rooms available in city.
Breakfast was good and service was good.
Stayed in October 2021
Reviewed: 26 September 2021
Victoria
United StatesThe place was ridiculous for the price. The only thing good about this hotel was some of the staff
The evening staff
Stayed in September 2021
Reviewed: 16 May 2021
Caleb
United StatesThe only thing anyone MIGHT not like about this facility is the A.C. Units seemed to be louder than most. It really wasn’t a problem for us, but I did wake up once or twice thinking a train was going by not far away.
Great location and very friendly staff.
Stayed in May 2021
Reviewed: 20 December 2021
Anonymous
United StatesThe website promised a hottub inside of the fitness center and when we arrived it had been shut down for years. Literally the only reason I picked this one was the jacuzzi. T
The room was clean and service was fine
Stayed in December 2021
Reviewed: 18 December 2022
Anonymous
United Stateseverything
shower
Stayed in December 2022
Reviewed: 5 November 2022
Anonymous
United StatesWe booked a bedroom but got a suite. Booking a bedroom on Booking.com does not ensure it will actually be a bedroom. They are the same price, just don’t bet on getting the separate bedroom if the Inn is full.
location, clean, nice apartment-style suites, friendly staff, great breakfast
Stayed in October 2022
Reviewed: 10 October 2022
Jimmy
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 10 October 2022
Jimmy
United StatesThere are no comments available for this review
Stayed in October 2022
Reviewed: 12 March 2024
Aneriueta
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 May 2023
Stacey
United StatesThere are no comments available for this review
Stayed in April 2023
Showing 1 – 23
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