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Reviews of Hampton Inn & Suites Saint John 3 stars

51 Fashion Drive, E2J 0A7 Saint John, Canada

#17 of 35 hotels in Saint John

Guests' Choice

Review score

Based on 352 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    All the kids in the pool

    The jacuzzi in. The room

    Stayed in April 2024

  • Reviewed: 4 May 2024

    8.0
    Would happily stay here again sometime soon.
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The thermostat in the room was stuck on heat.

    Friendly staff. Breakfast was amazing and area was kept clean. Nice rooms.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Clean and generally comfortable but lack of sound barrier between floors can be problem
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Floors seem very thin with little sound barrier… with carpet. We were awakened by individual(s) tromping around in room above at 5:40am. and this persisted interrupting our sleep and rest.

    Reliably clean and generally comfortable although one of the two Queen needs seems to be out of repair and was not comfortable. Located in an area with many options for shopping and eating. Safe surroundings and nice to have breakfast option in AM.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    air conditioner is broken,can not be controlled,and shampoo bottle is empty,i think this should be checked everyday

    position and breakfast

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    It did out work great for us!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Toilet mechanism required to be fix as water was not stopping. Hall going to the pool was very noisy will we were trying to rest between swimming events. Could not get more than 1 hr. extra for late check out! So, from 11h am to 12h pm, outside this you add to pay extra!

    Was not far from our provincial swimming event. Room was very accessible and with a lot of space for all of us. commodities in the room were very appreciated like having microwave and minifridge as our child is gluten free and we had to prepared food for him. The breakfast was nice when the bacon was present!

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Too much chlorine in pool and alot of people cough alot

    Clean.., good breakfast

    Stayed in April 2024

  • Reviewed: 5 March 2024

    7.0
    All my stay was pleasant and peacful.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    I like the break fast and proximity to shops

    Staff were very friendly

    Stayed in March 2024

  • Reviewed: 15 January 2024

    8.0
    Adequate, safe , clean
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It’s a bit tired looking in the common areas and within the suite

    Convenient location

    Stayed in December 2023

  • Reviewed: 8 January 2024

    8.0
    Great location and friendly staff.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was a bit under managed. A few cracks and buildup. But very clean otherwise.

    Liked the property a lot. Food was delicious!

    Stayed in January 2024

  • Reviewed: 31 December 2023

    8.0
    Overall, wonderful... except for one thing....
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds! Horrible. Too firm. My husband has been suffering from a bad back since we stayed there. I had a difficult time sleeping for the same reason.

    Lovely property. Well placed close to shopping and dining. Very helpful and friendly staff breakfast is a lovely touch with a nice variety of options, including proteins. Thank you!

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    Great time!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The beds were a little harder than I like but that's a personal preference.

    The staff was very helpful and accommodating with requests. Check-in / out was very fast, and breakfast was yummy!

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Superb
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Room was big bright well set up and clean. It was a pet room too and normally they are noticeably worn! Pool was closed but booking already told us that

    Stayed in December 2023

  • Reviewed: 24 November 2023

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Some rooms require minor cosmetics. No complimentary water.

    Just a normal place to spend a night. Nothing outstanding, the breakfast is regular for any North American hotel chain.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pillows and mattress needs updating. Not enough pillows, mattress was rough

    Looked real nice for the price

    Stayed in November 2023

  • Reviewed: 11 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio Suite with Whirlpool - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Jacuzzi was extremely loud. Space was laid out weird. Wouldn't let me check in with a cash deposit. Required a credit card. Even though I was able to secure the booking with my visa debit.

    Room was nice. They allowed me late check out.

    Stayed in September 2023

  • Reviewed: 24 October 2023

    9.0
    It was a really great stay. We would stay there again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The pillows weren't quite what we are used to with Hampton, and the price was a little higher than we like.

    The pool with the water slide was phenomenal! We had so much fun. And a good hot tub also. The staff was friendly and the breakfast was pretty good.

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No glasses for drinking paper cups don't cut it No kleenex visible

    Stayed in October 2023

  • Reviewed: 25 September 2023

    8.0
    Good One night stay for our trip to the coast.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Older building, Thinner Walls

    Slide in Pool, Good Breakfast

    Stayed in August 2023

  • Reviewed: 21 September 2023

    9.0
    Very convenient.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The hot tub had too much chemicals in it, we had to get out as it was stinging our eyes, maybe try to get something milder & don't use too much.

    The room was comfortable & clean. The breakfast weas great, more than I expected.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    8.0
    I liked the service, and I would come back.
    • With a pet
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Running water from the toilet and noisy air conditioning.

    We liked everything except the pillows, too thin, gave me a headache, and the toilet ran the whole time we were there, the employees were the best that I ever encountered, they were very polite and helpful, I have stayed at a lot of motels and they were the best, very helpful. Unfortunately the air conditioner was noisy, but that probably is the same in every room. The breakfast was great as well, no complaints about the food or employees.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent breakfast . Great help at front desk

    Stayed in September 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Business trip
    • Couple
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    Wifi shouldn't require me to provide additional information about me to access it. I did not use the Wifi for this reason.

    Room was very nice, clean, and spacious.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No

    Breakfast, hot tub,gym

    Stayed in August 2023

  • Reviewed: 22 August 2023

    7.0
    Decent hotel, great location, large rooms for families & pets.
    • Leisure trip
    • Family with young children
    • King Studio Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night

    The pool/slide was closed for maintenance when we arrived, which was a disappointment - it was one of the reasons for booking this hotel. The rooms were clean, but a little dated. We used the sofa-bed in our room and the mattress was torn along the seams (which I brought to the staff attention).

    Large, comfortable room. Clean and quiet hotel. Great location - easy access to highway, shopping & food. Pet friendly.

    Stayed in August 2023

Showing 1 – 25

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