2881 Gibford Drive, Ottawa, Ontario, K1V2L9 Ottawa, Canada
#20 of 56 hotels in Ottawa
Guests' ChoiceBased on 483 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 3 July 2023
Ankitrmahajan
IndiaIt was expensive.
Overall, the property is good, very clean and at good location. Rooms are spacious and lobbies are good.
Stayed in July 2023
Reviewed: 2 July 2023
Glenn
CanadaBreakfast was adequate.
Room was large and comfortable. Staff were welcoming and polite.
Stayed in June 2023
Reviewed: 27 June 2023
Sandra
CanadaI didn't like that I made the reservation well in advance, however, I was given a room on the first floor where I could hear the noise. There was a festival in Ottawa, and because of this, there were many young people. In the early morning, they had loud music playing, which didn't allow me to rest. They should make clear rules regarding the prohibition of music at certain hours to avoid inconveniencing guests. I had an unpleasant night because of this.
The hotel has been renovated, it's very nice. The breakfast had a variety of options, the rooms are comfortable, and the bathroom is stocked with Dove brand shampoo, conditioner, and creams.
Stayed in June 2023
Reviewed: 22 June 2023
Stille
Canadahad to wait 15 minutes for them to find my reservation
Stayed in June 2023
Reviewed: 16 June 2023
Oluwaseun
CanadaPool is too small The room view wasn't the greater
Breakfast
Stayed in May 2023
Reviewed: 4 June 2023
Shin
Japanbroken room phone. can not communicate for emergency with hotel staff from the room.
near airport near city ,big parking space is under the sky.
Stayed in June 2023
Reviewed: 31 May 2023
Leslie
CanadaOatmeal was too soupy and thin. Need to add less water.
Stayed in May 2023
Reviewed: 2 May 2022
Jeroo
CanadaEverything was good!
We were really impressed by the staff and their hospitality and professionalism. Overall, we had an exceptionally good experience and would love to stay here again as well as recommend the place to family and fiends.
Stayed in May 2022
Reviewed: 29 October 2021
Stephen
CanadaGood location to the airport clean quite large rooms was fine for my needs
Stayed in October 2021
Reviewed: 22 October 2021
Deborah
United StatesRoom was a bit stark.,
Hospital level clean for sure.
Stayed in September 2021
Reviewed: 18 October 2021
Arijit
CanadaThe Indoor Swimming pool is really tiny. Though my son enjoyed.
The Location and the Breakfast.
Stayed in October 2021
Reviewed: 16 October 2021
Chanel
CanadaMy room was clean, the bed was very comfortable and cozy. Many plugs and USB outlets for all devices.
I checked in very late in the night due to train delays. Staff member at reception was not friendly at all. From my recollection the room fee is paid at check out and held on your credit card. He wanted payment of the room upfront. He also didn't advise me that my room came with breakfast.
Stayed in October 2021
Reviewed: 20 September 2021
Kenneth
CanadaDid not feel comfortable eating there at the breakfast buffet because no disposable gloves were available and everyone was using the same serving implements. So, we did not eat breakfast there.
Stayed in September 2021
Reviewed: 15 September 2021
Michele
CanadaNo nightly entertainment for adults. No lounge/bar or volts to pass time!!!
very clean
Stayed in September 2021
Reviewed: 30 August 2021
Tiffany
CanadaNo hot tub and had no conditioner
Staff was great and friendly. Breakfast had a lot of options which was nice.
Stayed in August 2021
Reviewed: 12 August 2021
Eric
CanadaThe room was fine, but light poured into it all night despite a blind. Curtains would solve this problem.
Clean, and spacious room.
Stayed in August 2021
Reviewed: 1 August 2021
Javad
CanadaNo cereal
The cleanliness and spacious rooms!!
Stayed in August 2021
Reviewed: 1 August 2021
Hicham
CanadaWhen we arrived at 11 am, employee Jaafar at reception were rude, not welcoming at all. I would not employ him not even for cleaning dishes. We wanted to book the pool in advance for the afternoon and he refused. We were told to comeback at 3 pm otherwise he would charge us 30$ for early checking When we arrived at 3 pm, the pool was all booked for the day. Parking at night was full and all handicap spots were used with cars that doesn’t have a permit for handicaps. Not fare for handicap folks
Breakfast crew were amazing in the morning. Food was great and plenty of variety. Location Is just ok. No more or less.
Stayed in August 2021
Reviewed: 29 July 2021
Nancy
CanadaInternet connection is really bad
Stayed in July 2021
Reviewed: 29 July 2021
Gail
CanadaThat I understood there was a shuttle to airport service. (I don't recall seeing any notices that the shuttle wasn't running because of Covid)
Stayed in July 2021
Reviewed: 28 July 2021
Ruth
CanadaThere was not shower cap.
Stayed in July 2021
Reviewed: 26 July 2021
Melanie
CanadaI asked for 2 extra pillows and were told that there wasn't any... it was a Sunday night... not very busy so I'm sure a Extra pillow was possible but whoever answered the phone just did not bother.
Very clean, quite, friendly staff.
Stayed in July 2021
Reviewed: 23 July 2021
Suzanne
CanadaNothinh
Clean room, updated, very classy
Stayed in July 2021
Reviewed: 17 July 2021
Laura
CanadaI noticed a few stray hairs in the shower/sink. I didn’t notice this til my kids were asleep so I didn’t bother to mention it. I also specifically requested a bathtub but didn’t get one (I’m not sure if this is actually an option).
The staff were very friendly and the room layout (king suite) was perfect for travelling with my kids. The living area was separate from the bedroom so I didn’t need to sit in the dark after the kids went to bed.
Stayed in July 2021
Reviewed: 5 July 2021
John
CanadaClean and location
Close to the airport
Stayed in July 2021
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