2881 Gibford Drive, Ottawa, Ontario, K1V2L9 Ottawa, Canada
#20 of 56 hotels in Ottawa
Guests' ChoiceBased on 484 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Tina
CanadaThe price is a bit high.
There is a man that works the night shift and he is completely helpful, friendly and staff.
Stayed in May 2024
Reviewed: 23 May 2024
Ifeoluwa
CanadaWas quite disappointed in the cleanliness of my bathroom. We found hairs in the sink and on the floor when we checked in - didn't leave us with much confidence on the hygiene or cleanliness. The shower cubicle sliding doors didn't hold, kept sliding open. Was a bit of a hassle showering and keeping an eye on the sliding doors to ensure it wasn't opening and wetting the entire floor.
The location of the hotel was very good. Within shirt driving distance to restaurants and food. Breakfast was decent and adequate for the price. The room features were splendid, very well lit rooms with loads of lighting options. The rooms were very spacious and sound proof too! The staff were all kind and courteous, always willing to help. Went out of their way to help me freeze my ice packs for my medications. The rooms had only refrigerators and not freezers for my ice pack.
Stayed in May 2024
Reviewed: 22 May 2024
Neruja
CanadaThere was no water dispenser to refill my reusable water bottle.
Staff was wonderful and helpful. Breakfast was more than fulfilling. Place was clean and comfortable
Stayed in May 2024
Reviewed: 21 May 2024
Marygrace
CanadaNothing
cleanliness , location
Stayed in May 2024
Reviewed: 17 May 2024
C
CanadaShowerhead water flow not strong,
Breakfast is great, showerhead water flow is bad
Stayed in May 2024
Reviewed: 12 May 2024
Syed
CanadaThe bedise charging ports were broken and the doors are a bit noisy for a light sleeper
Nice clean hotel with all standard amenities and friendly staff
Stayed in May 2024
Reviewed: 11 May 2024
Lior
CanadaNoise proof- you can hear every thing from the hallway. I got up every day at 6am because of slamming doors
Hotel is very clean, rooms are nice and up to date,close to the airport and to where we needed.
Stayed in May 2024
Reviewed: 7 May 2024
Mena
CanadaExtremely friendly staff, and clean rooms, great for the value
Stayed in May 2024
Reviewed: 6 May 2024
Veronique
CanadaWas first given a bedroom that smelled of smoke - staff quickly assessed and gave me a new room Breakfast very basic, but ok as we were travelling with a sport team.
Staff very friendly and helpful Overall amenities met our expectations. Everyone very accommodating for a sports team
Stayed in May 2024
Reviewed: 6 May 2024
Zealyn
SingaporeThe breakfast was simple and great!
Stayed in May 2024
Reviewed: 16 April 2024
Shelly
CanadaFront desk staff was a little bit cold when we first arrived. Otherwise the other staff were great!
Great beds, very comfortable. The building was quiet and clean. The pool was small but overall really nice. Everyone loved the breakfast.
Stayed in April 2024
Reviewed: 9 April 2024
Sabrina
CanadaSheets dirty
Clean staff helping
Stayed in April 2024
Reviewed: 7 April 2024
Danielle
CanadaThe water in the pool was too cool. I was not able to go in.
The price was fantastic, the room was very clean
Stayed in April 2024
Reviewed: 1 April 2024
Vicky
ItalyThe lobby is drab!! Really needs a painting,
Spacious room. Spotless breakfast buffet. Loved the assortment of pillows too.
Stayed in March 2024
Reviewed: 1 April 2024
Christina
CanadaReception was cold (staff) Very small pool Not enough towels No face soap
It was clean.
Stayed in March 2024
Reviewed: 19 March 2024
Jenniree
PanamaThe bathroom was recently painted, and I realized when my daughter was taker her Bath is was toxic though!
The area
Stayed in January 2024
Reviewed: 17 March 2024
Joshua
CanadaPool was small. Farther away from anything "fun" unless you have a car
Helpful staff worked with us after a competitor denied us our booking. Breakfast was nice.
Stayed in March 2024
Reviewed: 14 March 2024
Julius
CanadaLack of fruits. Need more variety of food - Like bacon
Location, staff and amenities.
Stayed in March 2024
Reviewed: 10 March 2024
Med
CanadaI was with my family (4 people) and the bath towels was not enough. But it was not a big deal as I have always had my personal towels. The location also is a bit far from city centre (25 minutes drive).
I liked the choices in the breakfast. As a person who eats only Halal/Kosher food I did not have any problems because there was a lot of things that I could choose from. They separated and covered everything which I found very convenient. The staff also refills empty containers very fast and the was no waiting.
Stayed in March 2024
Reviewed: 9 March 2024
Pankraz
United StatesExcellent breakfast
Stayed in March 2024
Reviewed: 6 March 2024
Anne
CanadaHotel was full of loud and undisciplined young hockey players
Convenient to the airport
Stayed in February 2024
Reviewed: 3 March 2024
Victoria
CanadaBreakfast wasn’t that great as expected
Location, good price to stay short drive from the city center . Kids have enjoyed the pool.
Stayed in January 2024
Reviewed: 20 February 2024
Joanne
CanadaLocation
Stayed in January 2024
Reviewed: 13 February 2024
Geneva
CanadaLocation
Stayed in January 2024
Buenos Aires, Argentina
Montluçon, France
Lipsheim, France
Stockport, UK
Bergamo, Italy
Merano, Italy
Tabuk, Saudi Arabia
Jaipur, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content